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Ice Maker not making Ice

This is a kenmore side-by-side about three years old (106.56549400). Ice maker not making ice. I replaced the water valve in the back and did not fix the problem. Water is dispensing through the water dispencer so I know main feed is OK. I blew through the ice maker water feed going to ice maker to make sure it was not clogged up. I was able to blow air all the way through. I removed the ice maker (106 626663). I had manually added water to it a few days ago wondering it that would make ice. Most of that water was gone?? When I removed the plastic cover from around the motor, there was a small piece of plastic loose. It was one of the prongs holding the white plastic gear in place - could that be the problem? I don't have any way of doing much further testing and would just as soon just order another ice maker if I knew for sure that would fix the problem, but how do I know it is not the circuit board or something else?

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  • db55754 Oct 09, 2007

    I hope I did not damage any reputations with my rating - I was just trying to say thank-you. I would just as soon buy the whole icemaker and just put it in. Can I be sure that will fix the problem? How do I know it is not something else along with the piece of plastic (which did not look like part of the gear - only something that allowed the gear to clip into place.

    What's the best place to buy a replacement - especially someone willing to take it back if it does not fix the problem?

  • db55754 Oct 09, 2007

    Sorry - did not understand how the system worked and did not realize I could comment without rating. Browsed through EBay and was not able to find this specific one - this one does not have an arm for shut-off.

    Thanks again - I will check out other sources and then be back to rate if I can ever locate an icemaker.

  • db55754 Oct 15, 2007

    Ordred the icemaker off of Ebay using part number given by fridgetech and ice maker is now functioning perfectly.  Thanks for your help! 

  • butchie50 Nov 10, 2007

    hi, we have a side by side kenmore 106.55536400, making ice but not releasing it into the ice bin in the door. purchased kenmore in 2005. would you be able to give me a part number to search for a new ice maker on ebay? or do we have an easy fix? we took out the water filter and have not replaced it yet. does this have any correlation?

    thanks in advance...



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That plastic piece it part of the ice maker module. It's broken. Will need to replace that module and ice maker thermostat (bimetal) for best repair. If you do this repair you will also need food grade silicone grease (glob) to make a good contact between the thermostat and mold. It this sounds to complicated then just replace the whole icemaker and that will fix your problem.

Posted on Oct 08, 2007

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  • Craig Shelton
    Craig Shelton Oct 09, 2007

    A thanks for trying doesn't help my rating at all. I do work on refrigerators for a living with thousands of ice maker repairs. Trust me if that piece is broken out of the module it will not work. Either way it needs replaced whether there is another problem or not. If you haven't tried the repair yet then you shouldn't rate the solution.

  • Craig Shelton
    Craig Shelton Oct 09, 2007

    Also, i've seen those ice makers pretty cheap on ebay.

  • Craig Shelton
    Craig Shelton Oct 09, 2007

    Go on ebay and type in 2198597. This is the # for the complete ice maker that you need. The # you are trying is only for the motor module. Ebay has one for about $60. Once you install the new ice maker it will not cycle until the bimetal gets below freezing so you will have to wait. It can be cycled manually but it would be too hard to explain how.


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I had the same problem. Fridgetech was very helpful. In addition to ebay I found to have a very good price on 2198597. Also read the tech sheet for ice maker diagnostics (Attached to the inside of the plastic cover at the bottom of your fridge) to make sure nothing else is broken.

Posted on Apr 25, 2010


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1 Answer

Model 106.57036601 Ice maker quit working couple days ago had water off in whole house, had to repair a water pipe in the restroom.

There are a couple or three ways to test your ice maker and dual water control valve to identify the location of the problem. By looking at what the ice maker did on its last cycle or the lack of a cycle will help a lot. If ice maker has old cubes then the ice maker has not cycled and that tells me that the ice maker has been turned off or it has become defective. Another test is to pour tap water into the empty slots if there was not old cubes there. Allow the water to freeze and if the ice maker cycles and dumps the cubes into the ice container that would indicate a defective dual water valve=> 4389177 Water Valve Kit- Double Outlet The first three numbers of your model tells me it was made by Whirlpool and that tells me that removal of the front cover of ice maker you have test points. If me knowing what I know of ice makers I would be prepared to change both ice maker core=> 2198597 Ice maker - Replacement
Below is a short You-Tube ice maker help tutorial by the Appliance Assistant that can be very helpful. Should you have questions please ask, Thanks, Sea Breeze

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1 Answer

The icemaker won't make ice , the fridge is about 19 years old.

Put some water in the ice maker. If it makes a batch replace the water valve. If ice is already in there then replace the ice maker. Service manual and more HERE

If you need further help, reach me via phone at

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No ice is being made.

Most likely either water valve is bad or ice maker is bad. You would need to determine if Ice Maker is sending voltage to water valve. If it is, replace valve. If it's not, replace ice maker. Also be sure filler tube going through back wall is not frozen. If it is, replace water valve.

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I have Kenmore Coldspot refreidgerator and am having a problem with water pooling inside the fridge at the bottom underneath the drawers (mostly the left side). Where is the water coming from and it formed a thin ice.

Nov 25, 2009 | Kenmore Refrigerators

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Make suer the freezer temp is 5 degrees or lower. If not the ice maker will not operate. Also make sure that you have water pressure at the back of the fridge. If so, you most likely have a bad water valve. It is what your water supply connects to. You can test it like this. Disconect the water line on the fridge side of the valve. Unplug the wires from the valve. Supply 110v to the plug. If water comes out from where you disconected the line, the valv is good. If not, you will need to replace it. If you can't find the answer with this. Reply back and I'll talk you through until we find it.
Please rate this solution if helpful.

Aug 21, 2009 | Kenmore Refrigerators

1 Answer

Ice maker repair and still no ice

  • The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser . The valve that the ice-maker relies on may be bad, 
  • or it could be the ice-maker itself. 
  • Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. 
  • In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. 
  • Note: The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.
btw- you can replace the whole icemaker system for around  $115.00. 
  • charging you $250 for a $20 drive motor is ridiculous! my 12 year old son can change the drive motor in 15 minutes.

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Sounds like a water valve problem to me. Force the ice maker to cycle. (turn it off and let it get cold for at least an hour then turn it back on). Test for voltage on the ice maker side of the valve. The valve is usually in the back near the floor. Just follow the water line. Another solution. switch the wires on the water valve. then try the water dispenser and see if it makes the ice maker fill up. See if when the ice maker cycles water comes out the door. If the ice maker causes water in the door , replace the valve, If door switch causes ice maker to fill up replace ice maker again.

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1 Answer

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The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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