Question about Staples Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
unfortunately you will have to do it by hand!!!!!!!!
unplug, get a flat head screwdriver, take off top and turn upside down. you will see a lot of sredded paper where the teeth are, you need to clear all of that.
it may also be that you have a stale or something of that nature blocking the teeth.
Also do a reverse, I did one over the weekend and had to do it several times while cleaning it out, very messy so make sure you do it somewhere that you can easily clean up, also don't forget you are supposed to use a special lube paper once in a while. (Office Depot,/Max/Staples
Posted on Aug 25, 2008
I took my mailmate out into the driveway. got in my truck and ran over it two or three times. it doesn't work any better but I feel great.
Posted on Mar 10, 2009
This exact thing has happened to my unit as well. Ive disassembled it to discover that 5-7 teeth on the gear that the motor drives have been stripped off. Unless the gear can be replaced (which is probably not worth the expense), then the unit is toast. Sorry. Good luck.
Posted on Nov 01, 2009
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