Question about SimpleTech SimpleDrive Pininfarina 500GB External USB 2.0 Hard Drive - Onyx
Need the software that came with the HD...computer wont recognize it..and I already know it worked with it just think I erased the software under the control panel a while back
That software is just there to put up an icon and name of the drive etc it is not important Your drive shows up in in Windows Explorer as a new drive letter If it is not showing you may need to download a mass storage driver.
Posted on Nov 21, 2013
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Posted on Jan 02, 2017
I posted last year when I had this problem (Sept. '08 I think) and I just received an e-mail because when you guys posted today I got an e-mail that the topic updated. After my initail post I solved my problem, but I forgot to come back and post the solution, so here is what happened with mine...
This drive has a manufacturers default. If you don't use it for a while...if you detach it frequently...and/or when you reach a certain amount of space used it requires a certain power source to be used. There is no warning, and this is not stated anywhere, however I did contact the company directly. This problem occurs when the drive is not plugged into the main USB Port in the back/side of your machine. You cannot use a hub or external USB source for power. When you reach any one (or all) of the three points that trigger the drive to stop working the only thing that will enable the device to work properly again is for it to always be plugged into a main port. They are the only ports that have enough power to support the drive. This goes for laptops as well. When using a laptop, you cannot plug the drive into a mini hub, laptop riser, cooling fan, etc., it has to be one of the main ports or there will not be enough power to run the drive.
If your drive has already stopped working, all that is needed to enable it again is to properly shut down and disconnect it and your computer. Then reconnect and power up just like you would initialize it if it were new. As long as it is plugged into a main port you should have no problems. All your data should be fine and you should have no more problems.
Personally, I have had smooth sailing ever since we determined that this was the problem. I hope this helps some of you. Good Luck!!!
Posted on Jan 28, 2009
You've lost some data on the master file table---I did the same thing with a 320gb and was able to recover most of the files intact with a simple FREE file recovery program.
Posted on Jul 14, 2009
I have a simpletech external drive that was working, but after i disconnect it unproperlly, i was getting the message <usb not recongnize>. I called simpletech, but customer service is ****, and anyway the drive inside is a hitahi, i have another simpletech and the drive inside is a western digital, whatever...
They told be to go to best buy to make a recover, so i called and they told me it s 250$, and if they cant do it, they will send it to a labotory witch cost 1700$, crazy ******* hein?
I red about getting drivers, putting the hdd in a fridge and much more stupid thing, BUT THE SOLUTION IS SIMPLE, OPEN THE CASE, UNDER THE ALLUMINIUM STICKER THERE IS 2 SCREWS, REMOVE THEM, OPEN THE CASE, TAKE THE HDD INSIDE OUT AND REMOVE THE ADAPTER CONNECTED TO THE HDD(WHERE YOU CONNECT THE USB CABLE) CAUSE THIS IS THE PART CAUSING THE PROBLEM, THE HARD DRIVE IS OK AND YOU DIDN T LOOSE NOTHING. So now what you can do is just buy a new case for laptop hard drive (with a new usb adapter included), or buy another simpleshit hdd and switch the adapter part or just buy an adapter to make your hdd an usb hdd and Voila, and after that i suggest you buy yourself a better hdd than simpleShit and make a new backup.
Posted on Jul 25, 2009
The simpletech 1tb drive's case has issues. I had the same problem. It actually quit while I was running a video off the drive. I replaced the case by removing the harddrive from the one it came in and installing it in another case and now it works again.
The first thing I would try is installing the drivers it came with, but failing that you will need to replace it's case.
It has 4 screws to remove, 2 under the silver warranty voiding tape and 2 visable on the bottom side. Remove them, then use a flat screwdrive to pop the case open (gently). Then remove the harddrive.
You will need a case with SATA data AND power cables for this to work.
Posted on Aug 02, 2009
I have that problem similiar to yours. My simple tech stopped working for like two years so i decided to open up my simple tech and removed my HD away from the old enclosure so I can try building my own external hard drive for the first time. I bought another new 3.5 enclosure, IDE/ATA for the old HD. I put it in the new enclosure and it worked!
It's the only solution you can have. No need to retrieve data or re-format your HD. You can leave it the way you like...if you wanna reformat it...up to you.
Posted on Aug 04, 2009
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