Question about SimpleTech SimpleDrive Pininfarina 500GB External USB 2.0 Hard Drive - Onyx

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How to get the software that came with my simpletech simple drive startup disc came with

Need the software that came with the HD...computer wont recognize it..and I already know it worked with it just think I erased the software under the control panel a while back

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  • 2,113 Answers

That software is just there to put up an icon and name of the drive etc it is not important Your drive shows up in in Windows Explorer as a new drive letter If it is not showing you may need to download a mass storage driver.

Posted on Nov 21, 2013

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: simpletech hard drive not working

I posted last year when I had this problem (Sept. '08 I think) and I just received an e-mail because when you guys posted today I got an e-mail that the topic updated. After my initail post I solved my problem, but I forgot to come back and post the solution, so here is what happened with mine...

This drive has a manufacturers default. If you don't use it for a while...if you detach it frequently...and/or when you reach a certain amount of space used it requires a certain power source to be used. There is no warning, and this is not stated anywhere, however I did contact the company directly. This problem occurs when the drive is not plugged into the main USB Port in the back/side of your machine. You cannot use a hub or external USB source for power. When you reach any one (or all) of the three points that trigger the drive to stop working the only thing that will enable the device to work properly again is for it to always be plugged into a main port. They are the only ports that have enough power to support the drive. This goes for laptops as well. When using a laptop, you cannot plug the drive into a mini hub, laptop riser, cooling fan, etc., it has to be one of the main ports or there will not be enough power to run the drive.

If your drive has already stopped working, all that is needed to enable it again is to properly shut down and disconnect it and your computer. Then reconnect and power up just like you would initialize it if it were new. As long as it is plugged into a main port you should have no problems. All your data should be fine and you should have no more problems.

Personally, I have had smooth sailing ever since we determined that this was the problem. I hope this helps some of you. Good Luck!!!

Posted on Jan 28, 2009

  • 9 Answers

SOURCE: I have a 500GB external SimpleTech HD. Tonight it

You've lost some data on the master file table---I did the same thing with a 320gb and was able to recover most of the files intact with a simple FREE file recovery program.

Posted on Jul 14, 2009

  • 1 Answer

SOURCE: computer does not recognize simpletech

I have a simpletech external drive that was working, but after i disconnect it unproperlly, i was getting the message <usb not recongnize>. I called simpletech, but customer service is ****, and anyway the drive inside is a hitahi, i have another simpletech and the drive inside is a western digital, whatever...
They told be to go to best buy to make a recover, so i called and they told me it s 250$, and if they cant do it, they will send it to a labotory witch cost 1700$, crazy ******* hein?
I red about getting drivers, putting the hdd in a fridge and much more stupid thing, BUT THE SOLUTION IS SIMPLE, OPEN THE CASE, UNDER THE ALLUMINIUM STICKER THERE IS 2 SCREWS, REMOVE THEM, OPEN THE CASE, TAKE THE HDD INSIDE OUT AND REMOVE THE ADAPTER CONNECTED TO THE HDD(WHERE YOU CONNECT THE USB CABLE) CAUSE THIS IS THE PART CAUSING THE PROBLEM, THE HARD DRIVE IS OK AND YOU DIDN T LOOSE NOTHING. So now what you can do is just buy a new case for laptop hard drive (with a new usb adapter included), or buy another simpleshit hdd and switch the adapter part or just buy an adapter to make your hdd an usb hdd and Voila, and after that i suggest you buy yourself a better hdd than simpleShit and make a new backup.

Posted on Jul 25, 2009

  • 11 Answers

SOURCE: Computer wont recognize external drive

The simpletech 1tb drive's case has issues. I had the same problem. It actually quit while I was running a video off the drive. I replaced the case by removing the harddrive from the one it came in and installing it in another case and now it works again.

The first thing I would try is installing the drivers it came with, but failing that you will need to replace it's case.

It has 4 screws to remove, 2 under the silver warranty voiding tape and 2 visable on the bottom side. Remove them, then use a flat screwdrive to pop the case open (gently). Then remove the harddrive.

You will need a case with SATA data AND power cables for this to work.

Posted on Aug 02, 2009

  • 1 Answer

SOURCE: simpletech hard drive not working

I have that problem similiar to yours. My simple tech stopped working for like two years so i decided to open up my simple tech and removed my HD away from the old enclosure so I can try building my own external hard drive for the first time. I bought another new 3.5 enclosure, IDE/ATA for the old HD. I put it in the new enclosure and it worked!

It's the only solution you can have. No need to retrieve data or re-format your HD. You can leave it the way you like...if you wanna reformat it...up to you.

Posted on Aug 04, 2009

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I have a Simple Tech external HD that has been working fine but now my PC won't recognize it and freezes up when I have it plugged in. I get the blump sound when I plug it into the USB port but t


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement.

Incompatible USB Port Problems W 7 First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.


In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".


Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. for XP or earlier click start right click on computer select properties device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X you will need to update/reinstall drivers right click to reinstall drivers if you can see your usb drive but its not working ports (com&lpt) right click update driver if this fails to fix the problem Check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts b> SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter b> If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. Enable Drive Letter View b> Click the "Start" button and choose "Control Panel" from the start menu. Click "Folder Options" and navigate to the "View" tab. Scroll down and place a mark next to "Show drive letters," then click "OK." b> Configuring Drive Manager b> Click the "Start" button to launch the start menu. Right-click "Computer" and choose "Manage" from the menu. Click "Storage" in the menu on the right side to extend the section. Click "Disk Management" under the "Storage" header. This will show you a list of drives and removable storage on your computer. It will also report the status of the drives, such as "Healthy." If the removable storage does not have a drive letter or has a drive letter in conflict with another drive, you can assign it a new letter. Right-click the icon of your removable storage drive and click "Change Drive Letter and Paths." Click the "Change" button, then choose a drive letter from the drop-down menu. Select a letter that is near to the end of the alphabet to prevent drive overlap issues. Click "OK" to allow the changes to take place. You should now see the removable storage listed with your other drives on the "My Computer" screen. SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible b> If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing. Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted. b> Replacing a Defective Hard Drive b> You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services. Hope this helps.

Jan 22, 2013 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

Simpletech 60GB external HD, can not open


assuming that u r using win xp pro sp2..
it seems that the folder is corrupted or the files r too large in size..it also happens to unknown file format or association type..try opening using the right click->'open with'..!!..

however, hv a licensed andUPDATED antivirus installed (i prefer avg/kaspersky, , withoutupdation a full version antivirus is useless)..
download, install n run microsoft kb890830..http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en..
download n run Startup Control Panel..http://download.cnet.com/Startup-Control-Panel/3000-2094_4-10039330.html..'removeall the unnecessary startup items from here..(if u can't find what toremove, post me/us in ur comment with all the items listed in each nevery tabs herein)..
remove all unnecessary software from add/remove programs..
download, install n run 'Advanced System Care Pro'..http://download.cnet.com/Advanced-SystemCare-Pro/3000-2086_4-10399324.html..
disablethe follwing: a) 'Automatically Restart' right click on mycomputer->properties->advanced->startup nrecovery->(uncheck on the) Automatically Restart; b) 'ErrorReporting' right click on mycomputer->properties->advanced->error reporting->disableerror reporting->(uncheck on the) 'but notify me when critical erroroccur'..

to hv better supervision try contacting ur system admin/vendor....

Nov 07, 2009 | SimpleTech SimpleDrive Portable USB 2.0...

3 Answers

Simpletech hard drive not working


I have that problem similiar to yours. My simple tech stopped working for like two years so i decided to open up my simple tech and removed my HD away from the old enclosure so I can try building my own external hard drive for the first time. I bought another new 3.5 enclosure, IDE/ATA for the old HD. I put it in the new enclosure and it worked!

It's the only solution you can have. No need to retrieve data or re-format your HD. You can leave it the way you like...if you wanna reformat it...up to you.

Jan 27, 2009 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Autorun file


hi.. well firstly your external hd does not require an autorun.inf file to function. autorun.inf files are used to instruct the computer to perform a certin task on connecting or inserting a a disc. This is used by software vendors to automatically run a setup program (or any app) so it will be user friends. basically you insert the disc and it runs automatically. A virus will use this method on external media like hd's and usb drives or flash drives to automatically execute themselves to infect the host system. There should not be a file as such on your ext hd. Thankfully your antivirus is doing its job :)

Nov 06, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

2 Answers

HD doesn't show up!!


Hi
please goto utilities and diskutilities and check the dd is shown over there if yes just try to select the hdd an verifiey the hard drive and say repair it should be fine unless there is any hard ware problem
thanks

Jun 09, 2008 | SimpleTech SimpleDrive Pininfarina 500GB...

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