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How to unfreeze - Amazon Kindle Wireless Reading Device

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You don't mention which kind but I think it's the same for all of them. Hold down the Power button for several seconds. It should go dark, probably flash a couple of times and when it comes back to the old wallpaper of boy sitting under tree, let power button go. You should see it go through the normal loading patterns like it's downloading info.

If this does not work contact Kindle help desk and let them know you tried a "Hard Reset". I have used this method for 3G and paperwhite models.

Posted on Dec 12, 2013

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