Question about SimpleTech SimpleDrive Pininfarina 500GB External USB 2.0 Hard Drive - Onyx

1 Answer

It wont turn on

After travelling from Colombia to Germany my simpledrive 500gb wont turn on. it worked perfectrly before my trip

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  • 12,962 Answers

Could be a problem with the AC cycles. European gear is usually 50 cycles and so is their electricity. Or it could be a voltage issue.

When you travel abroad with your gear you must make sure that the juice available where ever you go is compatible with your equipment lest you risk equipment damage/failure.

Posted on Nov 23, 2013

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Posted on Jan 02, 2017

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SOURCE: My computer doesn't recognize the SimpleDrive...

Good day sir, hi, It looks to me that your simple drive is giving up on you. Im assuming that the correct device driver is loaded properly.
There are two major part that you may try to test, the interface board and the hard drive. Hopefully the interface board is the cuplrit.
Have you tried in on another PC, you can also remove the hard drive, and place it on another computer. If done properly, you can get your files stored in it. then buy an aftermarket USB hard drive enclosure (without the hard drive). to replace the simpletech enclosure.

Posted on Nov 20, 2009

bronk50
  • 27725 Answers

SOURCE: My Hitachi Simpledrive 500gb won't be seen by my pc & the led is flashing, could you please let me know what I can do?

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or


if you can see your usb but its not working
ports(com&lpt)right click update driver


if this fails to fix the problem

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,


check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

hope this helps

if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Posted on Jul 09, 2012

SOURCE: My Hitachi SimpleDrive 500GB says it's full but it's only at 400GB. I can't figure out the problem.

are you trying to install software into it

Posted on Aug 08, 2012

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Hello.
It sounds like you might have a problem with the power supply.
I have seen MANY external hard drives with failing power supplies. Take it to the store you purchased it from for a check up, it should still be under warrantee if its only 3 months old.
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