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Ebay will not accept my user name or pass word

When I asked to change my password I got a message where I would get a call back but they did not call back. I am wondering if some one has hijacked by account.

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Call eBay the number is 1-866-540-3229 available 5.00 AM-10.00 PM 7 days a week.

Posted on Nov 26, 2013

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Posted on Jan 02, 2017

SOURCE: hi,i have a problem with trying to sell on ebay i

You will need to add a checking account and/or credit card to sell on ebay

Posted on Jul 04, 2009

SOURCE: Hello, I have been trying to sign in into Turkish

If you're having trouble signing in, your browser may not support the latest Secure Socket Layer (SSL) technology.
If you use Internet Explorer:
1. Select "Internet Options" from the "Tools" drop-down menu.
2. Click the "Advanced" tab.
3. Scroll down to the "Security" section.
4. Make sure the check boxes next to "Use SSL 2.0" and "Use SSL 3.0" are selected.
5. Click the "OK" button.
6. Restart your browser.

Posted on Feb 08, 2010

  • 29 Answers

SOURCE: I am not being accepted

When at the prompt to enter username and password, click on "forgot password" underneath to reset it. You should get a reset password email to be able to access it again.

Posted on Mar 12, 2011

bronk50
  • 27725 Answers

SOURCE: Ebay will not accept my user ID. When I put it in, it comes back as being wrong


you can contact ebay on the hompage on the left hand side you will see a contact us tab click that another page will open with answer centre also Ebay explained and security centre click on security tab another page will open on the left hand side you will see live help click that you might have to wait for someone to become available or

you can talk to an automated voice explain in detail your problem with the live help you should get the appropriate help you should write all details of your transaction problems including the item no
if you paid using paypal

log onto your payal account open up a dispute in resolution tab you will have to find this tranzaction and copy the details down (date/item no/etc...write them down) make a list of problems you have with the seller to make a claim
hope this helps

Posted on May 07, 2012

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1 Answer

How to change password


Problems Signing In?
If you're having problems signing in to eBay, check the following information for a possible solution:
Problem
Solution I forgot my password, user ID, or both. Forgot Password
Ask eBay to SEND PASSWORD to your email address. Enter your user ID and click 'Continue'. The email you receive will give you a link to reset your password.
Note: You may need to answer your secret question and at least one other question related to your account.
Forgot User ID
Ask eBay to SEND YOUR USER ID to your email address. Enter your email address and click 'Continue'. The email you receive will tell you your user ID and give you a link to reset your password if you need to do so.
If you have tried the instructions above but have not yet received an email from eBay, please:
  • Check your bulk or junk email folders and filters to make sure they are not blocking eBay emails.
  • Make sure your email inbox is not full. If it is, delete some email and then try the steps listed above again.
Note: If you receive an alert message that your user ID can't be verified, you may be asked to provide additional verification to confirm that you are the account holder. Follow the instructions in the alert message. I get a "Your sign-in information is not valid" message. Make sure that your Caps Lock key is off then try signing in again. If you still can't sign in, do the following:
Note: eBay will send you information to the email address associated with your member account. You should receive a response within 24 hours, depending on your email system
Important: If you have bought an item as a guest you will not have an eBay user ID or password. You will need to register to obtain a valid user ID and password. My account has been suspended. See our information about suspended accounts. I got a message saying the page couldn't be displayed. This is often a temporary problem. Try signing in again. If you still receive the message, try the following:
  • Make sure your browser is up to date. eBay uses Secure Sockets Layer (SSL) technology, which may not be supported by an older browser. You may need to upgrade your browser in order to sign in to eBay.
  • Try deleting (clearing) your cookies and your browser's cache (also called temporary internet files).
Note: Cookies are small files placed on the hard drive of your computer, which eBay uses to provide you with services.
Cache is a local storage area on your computer where copies of images and web pages are kept for quicker viewing the next time you visit the same page. Your cache can become outdated or full, causing pages to load slowly or not at all. See the Help section of your browser's menu to learn how to delete these temporary Internet files. I received a message that says I need to enter a verification code. To help us maintain safety on eBay, eBay occasionally asks for an additional security check during sign in. If you get this message, type the code hidden in the image into the box, then click the Sign in button. If you can't see the image, click the "Listen to the verification code" link to go through an audio security check.

Sep 01, 2014 | eBay Auctions

1 Answer

My e-mail address is not recognized


We will need to know the exact message you receive when you try to log in. Also tell us what program you are using to read your email (Internet Explorer, FireFox, Windows Live Mail, Outlook, Apple Mail, Thunderbird)



email issues are normally caused by a password issue, and not by the email address or actual account. It could be that your email address has been hijacked and the hijacker changed your password.



I would start by resetting your email password. I can guide you through the process if you tell me who your email provider is (gmail, yahoo, hotmail)

Feb 28, 2014 | Computers & Internet

1 Answer

I have forgotten my email address how do I find it


Important information can sometimes be sent to an old email address that you no longer use.

For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.

Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.

If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.

Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.

Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.

The internet provider will ask you the security question you selected when signing up for the account.

If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.

Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.

Click on "I can't access my account."

Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.

These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.

Yahoo will give you your user ID.

After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.

Start using your old Yahoo email account.
MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.

Unfortunately, MSN requires you to remember the user ID.

Click on "I have forgotten password"

Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.

If you want to change password then you will be asked the security questions you specified when you registered the account.

Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.

Enter a new password.

Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email

Access the Gmail ID page and click on "I can't access my account."

Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."

If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.

Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.

Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.

Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Dec 26, 2013 | Computers & Internet

1 Answer

My email address disapeared from my screen.


Now which email account was it ????

Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.
The internet provider will ask you the security question you selected when signing up for the account.
If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.
Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email
Go to the Yahoo mail page which asks you for your Yahoo ID.
Click on "I can't access my account."
Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.
After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.
Start using your old Yahoo email account.
MSN Hotmail Email
Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.
Click on "I have forgotten password"
Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.
Enter a new password.
Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email
Access the Gmail ID page and click on "I can't access my account."
Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.
Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.
Enter your user name on the page that comes up and then answer the confidential question that is asked.
Send password reset instructions to an alternate email and access your old Gmail email account.

Oct 27, 2013 | PayPal Accounts

1 Answer

Changed email address


Which email account ??????

Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.
The internet provider will ask you the security question you selected when signing up for the account.
If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.
Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email
Go to the Yahoo mail page which asks you for your Yahoo ID.
Click on "I can't access my account."
Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.
After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.
Start using your old Yahoo email account.
MSN Hotmail Email
Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.
Click on "I have forgotten password"
Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.
Enter a new password.
Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email
Access the Gmail ID page and click on "I can't access my account."
Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.
Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.
Enter your user name on the page that comes up and then answer the confidential question that is asked.
Send password reset instructions to an alternate email and access your old Gmail email account.

Oct 25, 2013 | Computers & Internet

1 Answer

Can't find the correct name


Your account might have been hijacked ??..

Hotmail is one of the older free Web-based email services.
Unfortunately, its age and its popularity can make it a target for hackers and other online troublemakers.
If your Hotmail account is hijacked, the hacker may change your password to keep you from logging back in to the account.
Fortunately, Microsoft gives users the opportunity to prove that a hijacked account is really theirs so that changed passwords and stolen accounts can be recovered by their rightful owners.
Attempt to log in to your Hotmail account.
If you receive a message saying that your username or password is incorrect, click the "Forgot Your Password?" link under the password field.
A page will load giving you three options for resetting your password.
Click the "I Think Someone Else Is Using My Windows Live ID" option on the password reset page.
Click the "Reset Your Password" link in the instructions that appear.
Enter your Hotmail account address in the "Windows Live ID" field and type the characters that appear in the captcha image in the "Characters" field.
Click "Next" to continue the password reset process.
Select an option for resetting your password when prompted.
If you have a secondary email account included with your Hotmail account, clicking "Email Me a Reset Link" will send a link to that account which lets you reset your password.
Clicking "Security Question" prompts you with the security question you set up previously, allowing you to reset your password after answering correctly.
If neither of these options work for you, click "Customer Support" to contact Hotmail customer support and have your password reset.
Click "Next" after selecting an option.
Enter a new password when you receive access to the password reset screen.
Hotmail recommends that you create a strong password with a combination of letters, numbers, symbols and varying capitalization to make it more difficult for would-be hijackers to guess it.
Run a thorough antivirus and spyware search on your computer to make sure that you don't have a keylogger or other password-theft software installed on your PC
Such software could allow a hacker to gain access to your account again after the password has been reset.



Sep 25, 2013 | hotmail.com

1 Answer

How do I restore my e-mail account?


Which email account there are many ?
gmail , yahoo , outlook express , hotmail , ........


Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.


The internet provider will ask you the security question you selected when signing up for the account. If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.


Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.

Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.


Click on "I can't access my account."


Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.


After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.


Start using your old Yahoo email account.

MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.


Click on "I have forgotten password"


Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.


Enter a new password.


Enter anew password when the MSN ID page loads again and access your old email account.

Gmail Email

Access the Gmail ID page and click on "I can't access my account."


Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.


Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.


Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Jul 16, 2013 | Computers & Internet

1 Answer

I think my account has been compromised.My password doesn't work anymore plus people on my contacts list are getting messages which I haven't sent.


Click Yahoo's "I forgot my password" link.
Correctly answer your "secret" questions.
Then, Yahoo will let you change your password.

However, if the "hacker" has changed those questions, then you need to contact Yahoo, and report that your ID has been "hijacked".

Jun 01, 2011 | Yahoo Messenger

1 Answer

I am not being accepted when I enter my pass word. My user name is early2007. I am postitive of my password. I won the item #220748972278 and I will pay through PayPal, but I can't get through eBay. I...


When at the prompt to enter username and password, click on "forgot password" underneath to reset it. You should get a reset password email to be able to access it again.

Mar 12, 2011 | eBay Auctions

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