Question about Samsung SCX-4200 Series

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Paper jam 2 scx 4200Hello, my Samsung scx-4200 had a paper feed problem.When i try to print 1 page of something, the printer takes 1 paper, and then continues to take paper after the first and then there is a jam.Problem is that the rubber pickup roller just keeps spinning and spinning, it is supposed to stop spinning when the sensors tell the roller that the paper has reached the next checkpoint.When the paper reaches the next checkpoint, power goes off from the electronig magnets releasing the stopper to the pickup roller.However, between the electronic magnet and the stopper there is some soft material.My problem was solved after about 25 hours of googling and unscrewing the machine.Problem was that the soft material had gotten so sticky that when the power went off from the magnet, the stopper still wasn't released because it was in the sticky material.I removed the soft sticky material from both of the magnets and now my printer is working like a charm.Thanks.

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  • chrisdobb224
    chrisdobb224 May 27, 2015

    Hi, thanks for posting this! I believe I have the same problem. However, I'm having a hard time finding the magnets/stopper that you are referring to. Here is a link to the service manual showing all the parts. Could you please indicate which parts they are? (Diagram number and part numbers) I would appreciate it very much!! Thanks in advance.

  • chrisdobb224
    chrisdobb224 May 27, 2015

    Oops -- the link:http://www.arbikas.com/view/locator/SCX-...

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1 Answer

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    An expert who has achieved level 1.

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  • 3 Answers

Try this, inside the printer, normally when you open the case/ink port, you see all the paper feeding gears and rollers. You really don't have to be a tech for this, just make sure there are not any flakes/small pieces of paper inside. This is when its good to have a can of compressed air, available at many electronic stores, and "blow" out the dust/paper. This helped with my printer. Also, make sure all the paper feed areas are lined up and working. Watch how far the paper feeds into the printer, then look what is at that point in the printer. Best Wishes, CD

Posted on Nov 20, 2013

  • Chad Douillard
    Chad Douillard Nov 20, 2013

    I guess I should have read the previous answers!! hahah

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this error is an error within the printer. This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or in my case popcorn. There was even some paper caught underneath the rollers that I had to jiggle around to even see. Check VERY thoroughly.

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give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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duplex area related jam in other printers. is problem only occurring in tray 1. If so, there is a problem with the tray. If it's happening from tray 1 and tray 2, replace try replacing transfer belt.

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hello please check it properly.some time their have a small piece of paper.
or clean adf unit & service.

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open the front door and take the cartrige out.
if it jams at the black roller. you must clean the pickup roller.
you will see it at the back of the unit in the center.

Posted on Oct 06, 2011

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1 Answer

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On the document that you are trying to print, go to the very last word, of the last page.. hold the shift key down & use your down arrow to highlight anything below, no matter how long it may be highlighting white space. Hit your back arrow once. Check the last word for punctuation & spelling, resale your document & try to print again.

A lot of times in the course of 'composing', extra carriage returns or tabs or spaces, are added to the bottom of the document. I have just explained how to clear the second page printing. It may also remove the erroneous codes that may have formed.

Rebooting a printer has the same good effect as rebooting your computing device. It clears up a lot of confusion that has stacked up since the last time you did it.

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Check and Cause:
1. Deformed paper sensor actuator or faulty sensor.
2. SMPS PBA or Main PBA is defective
3. Faulty cables or connectors.
Solution:
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2. Replace the SMPS PBA or MAIN PBA as
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Good Day Sir,
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Message Location of Jam
[Paper Jam 0] - In the paper input tray
[Paper Jam 1] - In the fuser area or around the toner cartridge
In the manual feeder
[Paper Jam 2] - In the paper exit area

hope this will help you. god bless

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Good day, Check the table below about the problem of paper jams.

Display and Meaning

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[Paper Jam 1] - Paper has jammed in the fuser area or in the manual feeder.
[Paper Jam 2] - Paper has jammed in the paper exit area.

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Please don't forget to vote!

Cheers!


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Don't try a dozen things suggested by people online who's credentials are unknown. Go straight to the source.

I had the same issue and just went to www.samsung.com - looked up my model #, downloaded the PDF manual 86 pages and did a search for that error. It had step by step picture diagram of how to clear out the jam.

I just saved the company a few hundred on a service call to our printer sales/service vender.


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