Question about Refrigerators
I have a 1.4 yr old french door lg fridge and the ice panel keeps getting stuck. You put your glass against the panel and push to get ice, but when you remove your glass the panel is not popping back out and ice keeps dispensing and spilling all over the floor. I called LG and they said this is not under warranty!! I've cleaned it thinking maybe a splash had left something sticky. There wasn't anything sticky. The fridge is in pristine condition. How can I take this ice panel off to see what's keeping it stuck?? (I cannot believe that this is not under warranty. The fridge is just over a year old. Not happy considering my old fridge was 23 years old and never had an issue with the door panel.)
Of course it's under warranty. Call back & kick up a storm. Every singe item on that fridge is under total warranty.
Posted on Nov 21, 2013
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Posted on Jan 02, 2017
More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.
Posted on Nov 17, 2008
If nothing is blocking ager .. sounds like motor bad or something binding it up. If you took in out and cleaned all ice out and still dont work with no ice.. sounds like motor ..if it hums power is to motor
Posted on Aug 29, 2007
Please use the attched link to get the service and user manuals for your fridge. There are exploded views there as well so that should provide you suffiicient information to reinstall your panel. You can also get part numbers etc for replacements if that is necessary.. Hope this helps you...
Posted on Nov 27, 2008
Had the same problem. If there is ice in the bin make sure the ice bin is in all the way. there is a
drive gear in the back that has to be engaged. If the
bin is emty open the little door where you can see
if there is ice, on the left you will see the square
end of the ice maker unit. Slip your fingers under
the front face, palm of your hand facing up so you
can feel the bottom of the front of the unit. Over
to the left you will feel a button that you can not
see. Just push it in for a few seconds and the unit
should start. One other thing, make sure the limit
switch is pulled down, thats the plastic on the
wire which shuts the unit off if it is full. Good Luck.
Posted on Nov 01, 2009
The water line is freezing in the door due to deteriorated insulation. The only fix I have found to work on my fridge was to defrost the inside door with a blow dryer. Then place a weedeater replacement line (the orange 10" or so size you find at Lowes' or Home Depot) up through the dispenser nozzle, If the line only travels about 3-4 inches up the nozzle, then ice is still in the tube. Blow dry it until you are able to get water to dispense. After the tube is ice-free, place the weedeater line up throuth the dispenser nozzle leaving about 1/8" sticking out. The dispenser will still work with the line stuck in it. The dispenser will probably freeze again in about 8 hours, But all you need to do each time this happens is to pull the weedeater line out, dispense the water to unclog the ice, and place the weedeater line back in the nozzle. I have been using this method for about a week now and it works great. My GE Side-by-side is also 4 years old and this seems to be a problem with all of them. There is a part you can order to fix the problem, but I have heard it may not work.
Posted on Mar 21, 2010
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The description says you have an LG fridge? I may need the entire model # from the sticker inside the fridge to tell for sure, but there is a motor behind the dispenser controls that opens the door. Let me know if you need more help. Also, you can view parts and diagrams at http://www.appliancepartspros.com/.
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