Question about Quartet gbc Shredmaster 5550X Confetti-Cut Shredder
When we turn the shredder on it will sense the paper, but the teeth do not turn. The teeth will turn if you use the manual buttons for forward and backwards, but they only move a quarter turn before freezing up.
Posted by Anonymous on
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Posted on Jan 02, 2017
You must have a stripped gear. Should be a number in op manual. Take the top cover off and look for the broken gear. Call them an order gear.
Posted on Aug 31, 2007
SOURCE: Shredder does not shut off
In my experience, there are three possible reasons for this problem. The first, and cheapest to fix is a scrap of paper lodged on the sensor that turns on the drive. You can take a flashlight and look down the throat of the shredder and see if there is any debris just above the cutting blades. MAKE SURE THAT THE UNIT IS UNPLUGGED! Take a small utinsel like a letter opener and remove the scrap from the throat of the shredder. There is also the possibility that there is dust on the sensor. This takes a bit more finesse. A small brush, like a skinny paint brush, like kids use for painting with water colors, will brush the dust off the sensor and it should work normally again. The other two reasons are going to require the services of a qualified technician, as either the sensor itself is bad or the control board that the sensor connects with are bad. It will cost you unless you are still covered by warranty. Let me know if this helps. Aloha, Bill Monroe
Posted on Sep 29, 2007
SOURCE: How to fix a stuck shredder
get a pair of needle nose pliers and pull the jammed paper out. (you may need to figure out how to pop off the top cover to get better access to the blades)
Posted on May 27, 2009
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