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Is your internet access working properly? Did you have to confirm your identity through another email to use the email service provider? Sometime when you create certain accounts online, another email address is needed to make sure you are a real live person and not a computer setting up a fake account for spam. Also make sure that this site is indeed a true site, and not a fake one that will steal your information.
If you're using Windows 7 or Vista, try going to Internet Explorer, then registering at www.gmail.com or www.outllook.com or other service or logging in. In new systems there is no Outlook Express program.
If you cannot access any website on your laptop check if you have interent connection first. Check if your laptop is set to connect using a proxy server check the Local area connection. If your using wireless check if you wireless setting is correct. Run ping test to determine your internet connection For windows click START > RUN > type ping yahoo.com if the message is reply from then your connected check you laptop security settings. If unable to connect or request timed out contact your internet provider