Question about Office Equipment & Supplies
Posted by Anonymous on
Hi there, the error code 7401 means that there is a problem with the toner sensor in the black developer unit (see service manual page 1-4-15), replace the black developer unit and the problem will be solved.
Posted on Jan 19, 2015
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Posted on Jan 02, 2017
In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer ONLY WHEN PROMPTED, to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels. Thank you for using Fixya
Activate head cleaning before a test is taken. Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.
In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer ONLY WHEN PROMPTED, to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Thank you for using Fixya
Posted on Sep 26, 2011
Call Sevice 4710 means the Connection between fhe Drum-Kit DK310 and the DV 310 is broken.
Open the Door on the left side, and push the Drum DK310 into the printer, so you here a klick,
Power off the printer and then power on the printer.
The Call 7410 Message is away, the Numbers after 7410 are the pages of printing
Posted on Nov 30, 2012
Tips for a great answer:
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The error indicates -
Engine PWB EEPROM error Detecting engine PWB EEPROM communication error.
Causes - Improper installation engine PWB EEPROM. Check the engine PWB EEPROM installation,
- Defective engine PWB. Replace the engine PWB
IF turning the printer off and unplugging then plugging back in and turning back on doesn't correct the problem I would suggest you contact an authorized Kyocera service center such as www.gfbm.net.
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