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My hiti p720l newly installed tells me Ribbon mismatch erro code 524800

MY NEWLY P720L INSTALL . SAYS RIBBON MISMATCH WITH ERROR CODE 524800

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I have Hiti P510S photo printer which was working very well, but now when i issue a print command, it gives me an error message like "PAPER ROLL MISMATCH" even with all consumable well fixed. What do i do?


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