Question about Sierra Overdrive Pro 3g/4g Mobile Hotspot For Virgin Mobile

1 Answer

My hotspot has dropped service 6 times in the last 20 minutes...what do I do?

My virgin mobile hotspot, Overdrive Pro, has dropped service 6 times in the last 20 minutes. Everytime I have to restart the connection it's eating up my MB's, what do I need to do? I've already called their hotline and their directions aren't taking me to the website the recording is saying will pop up.

Posted by Anonymous on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.


    An expert that got 20 achievements.


    An expert that got 10 achievements.

  • Sierra Master
  • 53,730 Answers

Call them again and demand to talk to a service technician and get a talk through for the fix
you could always find a virgin shop and have them fix it there and get a refund for lost data time

Posted on Jan 03, 2018


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Can you connect a belkin netcam up through a virgin mobile overdrive pro hotspot?

Yes you can, the issue might be opening the ports for external access to the camera.

Jul 21, 2014 | Belkin Components Belkin NetCam...

1 Answer

Why am I having a problem using my virgin mobie hotspot with my samsung galaxy tab 8.0

What kind of problem are you having? Is it the hotspot itself or the connection to the tablet? Does the tablets internet setting recognise the hotspot? If so, then the hotspot is not the problem and you should investigate the settings to connect. Usually, if a hotspot is transmitting a signal, the on/off light will be flashing. If yours is, then again, check the tablet internet settings.

Jul 20, 2014 | Virgin Mobile Broadband 2 Go Wifi Ovation...

1 Answer

Virgin broadband I have a locked Overdrive Pro C54 modem and cannot get it unlocked. I have a Samsung tablet and it will not pick up a signal from my hotspot.

By unlocked, if you mean you can not access the WEP or WPA code and wish to edit it it, the default user id and password for most routers is admin and admin or admin and password.

May 24, 2014 | Novatel MiFi 2200 Mobile WiFi Hotspot...

1 Answer

Virgin Mobile Overdrive 3G/4G Pro won used on eBay and cannot activate.

They are correct. You will need to replace the SIM card.

May 27, 2013 | Computers & Internet

1 Answer

I am trying to connect to my virgin mobile internet via the virgin mobile flash drive, the netbook isn't even picking up that I have the flash drive plugged into the computer.

If this is a Sylvania Netbook running Win CE 6 it is possible that the operating system simply doesn't have a driver for Virgin Mobile cellphone.

The only way I have been able to connect to the internet is via Wifi or a LAN cable plugged into the back. I doubt you will get any other method to work.

Please note the Wifi can be via a Wifi access point on your cellphone, a portable, mobile hotspot that connects via a USB modem or any other functional Wifi access point.

Tom M.

May 03, 2011 | Sylvania G-Netbook

1 Answer

Everytime i attempt to go on Internet Explorer it Says "The Page cannot be Displayed". I Recently Ordered Services from Sprint Twice and each Time I find Myself Having Problems Gaining Access...

this problem can be resolved as follows:-
1. check the connectivity of the network
2.if network is showing connected then run the network diagonostics
hope this help u...

Apr 22, 2011 | Computers & Internet

1 Answer

LG flare not recieveing text messages

This is a well-known issue with Virgin and the LG Flare. Curious as to why they are still selling it. Virgin will drag this out with you for months, telling you to reset the phone and reprogram the phone and all this stuff that is a complete waste of time. The only thing you can do is call them, let them know you are fully aware that this is a known issue, and demand they send you a different model replacement phone! I've had so many problems with texting on this phone and Virgin being no help that I am now switching to a T-Mobile Flexpay plan! It's the same thing as Virgin's service in that there is no credit check, no deposit, and you pay at the beginning of your month of service instead of the end. The difference is it enables you to use all of T-Mobile's regular plans (instead of prepaid which are never as good), and not have to deal with crappy phones and horrible customer service from Virgin! You have to call or go into a store to sign up for Flexpay, but if you search flexpay rate plans on T-Mobile's site you can read all about them! Good luck!

May 15, 2010 | LG Flare Cellular Phone

3 Answers

Helio Ocean. Stopped sending pic messages. Tries, then pops up "Couldn't send message. Try again?" Repeatedly.

hi there,

I was having the same issue and here is what I learned:

I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care

Jan 03, 2010 | Helio Ocean Cellular Phone

Not finding what you are looking for?
Sierra Overdrive Pro 3g/4g Mobile Hotspot For Virgin Mobile Logo

Related Topics:

36 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sierra Computers & Internet Experts

Cindy Wells

Level 3 Expert

5642 Answers

Les Morrison
Les Morrison

Level 2 Expert

208 Answers

Eric Sutherland

Level 3 Expert

662 Answers

Are you a Sierra Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides