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Posted on Oct 08, 2007

Vertical white line

There is a vertical white line in the middle of the projection which began yesterday. Not on the computer image, shows up when warming up at the `t´of Optoma logo. Tried resetting, turned off and back on, no luck.

  • xaltemba Oct 18, 2007

    I still had the warranty so I just shipped it to them, should have it back next week. Thanks for your suggestion, I'll know what to do once the warranty runs out.

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1 Answer

A

Anonymous

My EP719 had the same problem. Did it once, briefly, soon after I bought it, then not again until recently, when the line came back more frequently and wider.

 

The projector was 20 days past warranty, and the company would not honor. So much for customer satisfaction and loyalty. Last piece of Optoma equipment I will ever buy!

 

Anyway, I found a web item on another model of Optoma projector with the same problem. The solution this guy tried was -- I kid you not -- rapping on the thing. With nothing to lose, I tried this on mine. Tapped lightly on the top and noticed a change in the width of the line. Hmmm ... it was sensitive to this.

 

Tapped harder. The line got narrower. Rapped pretty hard -- thump! -- and the line disappeared.

 

Since then I have been running the projector for hours, turning it on and off, letting it cool down, starting it up again. And the line seems to be gone. It may come back, of course, so this gonzo fix may not be permament. But if it works while I'm using it at a presentation, think of the amusement it will cause!

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