Question about HP Photosmart C3180 All-In-One InkJet Printer

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Scanning problem Hello! I have been using my printer for some time now, with no issues. I finally decided to try and scan something, and cannot get it to work. Was there something I missed in the setup? I have had old scanners that had a lock on the bottom, but didn't see anything like that on this. It starts to try and scan, then stops and flashes the power light. I have turned on and off, unplugged, etc. and nothing helps. Thanks! I have an HP Photosmart 3100 series.

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Re: scanning problem

Hi Teneikm,

Please click on the web link given below and check all the link provided in the web page.

Your all question's will be answered through the web link given below.

Have a great day!

Posted on Mar 25, 2008

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I just got my new printer Canon Pixma MX420 yesterday. When I turn on the printer, the error 5100 occurs. The scree of the pritner askes me to see the manual, but I can find the solution page. I dont know...

Hello and Welcome to FixYa!

If you are facing Error 5100 then it means that the cartridge can not be detected by the printer.
Actually when the printer is not actually load the cartridge it shows error 5100

To solve this error follow the given steps:-
First of all turn off printer and remove both the cartridges from the printer, Now use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches, Return the cartridges and turn on the printer.Error will be removed.

Let me know If you have any more Confusion, questions or issue regarding your problem
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I have an HP Photosmart 3210 All-in-One (Printer-Scanner-Copier) and it recently has decided to stop scanning and copying. I have never had problems prior to this; and have tried disconnecting and...


We are not sure what could be the cause of this issue. There is a simple method to fix this issue
Click on the link below to download and run the HP scan diagnostic utility.
This utility will diagnose the issue and try to fix it as well.
Click on the link to download the utility program - Link

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1 Answer

Takes 45 minutes for one scan!


You must have been scanning using large DPI settings. Try to use 100 DPI for scanning. Also make sure that you have alot of free memory on your system. Hard drive space also affects the speed of the scanning. If you are using a parallel printer port for your scanning, this will contribute to the slowness of your scanning.

I hope this helps. Have a nice day.

- HotRatchet

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If I try to scan several pages(ex:15 pages), several of the pages

Go to HP website and download latest patches for this model.

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Printer wont scan


Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry. Keep printer unplugged for about 2 minutes and replug and try a test print. Also make sure that you have waited long enough for the printer to heat up before giving a print job. Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

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Actually its not my solution... see

"Holly" posted something that worked for me:

Holly Jul 6, 2005 07:09:59 GMT Unassigned Hello!

This is something you can try. Sometimes the printer doesn't understand that the alignment page you are scanning is for it to read, therefore you have to do a 'standalone alignment' on the unit before it actually does understand. Here is how you do it:

1. Hold Cancel and On, then release.
2. In sequence, press Cancel, Resume, Paper Type, Color Start Copy.
3. Another alignment page will print out and this is the one that you should actually put faced down in the scanner glass and press Scan.
^Hopefully that will be the last and final time that the alignment page prints out!!

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The cartridges problem my be caused by the two retaining springs located under the cartridge resting area at the right side of the printer. I discovered them when I opened up an attemped to clean my A3000. Both springs were broken, an I can't tell where they were attached.

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