Question about Canon imageRUNNER C3200 Copier

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Canon Image Runner C3200

My Canon is giving me two error codes. E732 Reader Communicaton Error E733 Printer Communication Error Can anyone tell me how to correct these two problems. I have a manual that tells me what the errors mean but not how to correct. Thank You Monica

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  • Anonymous Oct 16, 2007

    Thank you.  I have not upgraded.  The printer sat for over a year and then we started using it again thanks to being able to buy toner on ebay and the printer worked just fine for about 1 month and then it started giving me this error very intermittedly.  It may lock up at start up with the first print job or it may print for half the day and lock up and if I restart it may print on the first try or may give me the error codes.  I downloaded the new printer driver software off of the canon website and it didn't seem to help any.  We do not have a canon service agreement.

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Can you give any more background, this could be a firmware/system software issue. There is anew network card that only works with latest system software. If you have upgraded the system software down grade agian to get working.

Posted on Oct 15, 2007

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YOU HAVE TO SUBSTITUTE YOUR MAIN CONTROLLER

PLEASE, CONTACT CANON SERVICE

Posted on Oct 15, 2007

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1 Answer

Ir 3300 copier error code e000732-0001


Canon iR3300 Error Codes Code: E732-0001

Code

E732-0001

Description

A fault is detected by the main controller PCB in the communication between reader controller PCB and the main controller PCB

Causes

The connector has poor connection. The reader controller PCB is faulty.

Remedy

1. Connector, Reader controller PCB Is the connection between the connector J1014 on the main controller PCB and the connector J409 on the reader controller PCB normal? NO: Correct the connection. YES: Replace the reader controller PCB.

Below is the site this came from which lists all the error codes in case another occurs after you resolve this one


Canon iR3300 Error Codes List page 1 from 12

Aug 27, 2016 | Canon Ir 3300 Black & White Copier

1 Answer

How do I fix Canon Error code E000732-0001?


Hi
You didn't mention your specific type but you can find a lot of printer error codes here:
Error Codes Canon iR Advance 4025 Code E732 0001
for many makes and models. I used the iR Advanced to get the following:
"Code:- E732-0001
Description:- Reader communication error, Communication error.
Remedy:- 1. Check the connection of the Connector with the Reader. 2. Check the power of the Reader (check if the initialization operation is executed at startup). 3. Replace the Reader Controller PCB and the Main Controller PCB."
On this page though you can change the make, model number and code by using the 3 drop down menus at the top of the page, so you can select your specific model. Another useful feature is the ability to be able to download a pdf format service manual for the machine you are looking at by clicking on the link just above the error table.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Nov 29, 2014 | Canon Office Equipment & Supplies

1 Answer

Error E 732 0001


E732-0001 Error Code: Reader Controller PCB is faulty

[ Case in the field ]
Description
E732-0001 can be displayed when a communication error occurs.
Cause
In the field, this symptom occurred because the Reader Controller PCB was faulty.
Field Remedy
1. Make sure that the connector between the host machine and the reader unit is securely fitted.
2. Make sure that the connectors on the Reader Controller PCB are securely fitted or there is no pinched cables.
3. Remove and insert the Main Controller PCB (Sub) from the Main Controller PCB (Main). If the symptom still recurs, go to the Step 4.
4. Replace the Reader Controller PCB with a new one.


E732-0001 Error Code: locks up during copying

E732-0001 can be displayed when a reader communication error occurs.
Cause
As a result of inspection, it was found that this symptom occurred because of poor soldering of J1302-34pin on the Main Controller PCB (Sub).
Field Remedy
1. Make sure that the connectors are securely fitted between J1302 on the Main Controller PCB (Sub) and J502 on the Reader Controller PCB and that
there is no pinched cable.
2. If no problem is found, replace the Main Controller PCB (Sub) with a new one.


E732-0001 Error Code: Because of poor contact of SDRAM

Description
E732-0001 indicates that a reader communication error has occurred.
Field Remedy
As a result of inspection, it was found that this symptom occurred because the SDRAM was not securely fitted on the Main Controller PCB. So, remove
and insert the SDRAM once again.

Sep 26, 2013 | Canon imageRUNNER C3200 Copier

3 Answers

How to remove error code E000732-0001


E732 Reader communication error
0001 DDI-S communication error Check on connection between the reader controller PCB and the main controller PCB, Check on the
reader power supply

Sep 16, 2011 | Canon imageRUNNER 3570 Copier

1 Answer

I have canon c2620n and when i turn it on give E 732-0001 i need help pleas


E732-0001 Error Code: Reader Controller PCB is faulty

[ Case in the field ]
Description
E732-0001 can be displayed when a communication error occurs.
Cause
In the field, this symptom occurred because the Reader Controller PCB was faulty.
Field Remedy
1. Make sure that the connector between the host machine and the reader unit is securely fitted.
2. Make sure that the connectors on the Reader Controller PCB are securely fitted or there is no pinched cables.
3. Remove and insert the Main Controller PCB (Sub) from the Main Controller PCB (Main). If the symptom still recurs, go to the Step 4.
4. Replace the Reader Controller PCB with a new one.


E732-0001 Error Code: locks up during copying

E732-0001 can be displayed when a reader communication error occurs.
Cause
As a result of inspection, it was found that this symptom occurred because of poor soldering of J1302-34pin on the Main Controller PCB (Sub).
Field Remedy
1. Make sure that the connectors are securely fitted between J1302 on the Main Controller PCB (Sub) and J502 on the Reader Controller PCB and that
there is no pinched cable.
2. If no problem is found, replace the Main Controller PCB (Sub) with a new one.


E732-0001 Error Code: Because of poor contact of SDRAM

Description
E732-0001 indicates that a reader communication error has occurred.
Field Remedy
As a result of inspection, it was found that this symptom occurred because the SDRAM was not securely fitted on the Main Controller PCB. So, remove
and insert the SDRAM once again.

Jan 31, 2011 | Canon imageRUNNER C3200 Copier

1 Answer

E 000732-0001 IN CANON iRC 3200 .


Here are some possible solutions
getfile.asp?rid=1258 March 3, 2009 getfile.asp?rid=3215 Product : imageRUNNER C3200 / 2620 / 3220 Title : E732 and E733 are Displayed, when Copying off the Glass or when using the DADF
Error :
Error codes of E732 and E733 are displayed, when copying off the glass or when using the DADF. The Control Panel would go blank and the processing data light would continue to blink. After a few minutes in this state; the copier was rebooted and the codes would resolve themselves, but would eventually return.

Workaround :
First, try reseating all the connectors to the Reader Controller, Interface PCB, and DDI-S PCB. Next,
check for proper voltage to all three boards.
In this case, a defective DC Fuse PCB caused the error codes. An intermittent loss of voltage to the Reader Unit caused the machine to code out.

Note:
The part number for the DC Fuse PCB is FG3-3020-020.
Canon USA, Inc. Systems & Technical Support Division

Dec 30, 2010 | Canon imageRUNNER C3200 Copier

1 Answer

Errore 000732-0001


getfile.asp?rid=1258 October 7, 2004 getfile.asp?rid=3215 Product : imageRUNNER C3200 Title : E732 and E733 Error Codes Problem :
Ongoing issues with error codes E732 and E733.

Solution :
Reseat the ribbon cables between the Reader Controller and the Interface PCB (FH2-6984-000 & FH2-6983-000. If the problem persists, replace the Reader Controller PCB (FG3-2570-000), and the Interface PCB (FM2-0036-000) at the same time. Canon USA, Inc. Systems & Technical Support Division

Dec 23, 2010 | Canon imageRUNNER C3220 Color Copier

1 Answer

My canon ir 3200 have a code error E 732 I dont now what to do


getfile.asp?rid=1258 March 3, 2009 getfile.asp?rid=3215 Product : imageRUNNER C3200 / 2620 / 3220 Title : E732 and E733 are Displayed, when Copying off the Glass or when using the DADF
Error :
Error codes of E732 and E733 are displayed, when copying off the glass or when using the DADF. The Control Panel would go blank and the processing data light would continue to blink. After a few minutes in this state; the copier was rebooted and the codes would resolve themselves, but would eventually return.

Workaround :
First, try reseating all the connectors to the Reader Controller, Interface PCB, and DDI-S PCB. Next,
check for proper voltage to all three boards.
In this case, a defective DC Fuse PCB caused the error codes. An intermittent loss of voltage to the Reader Unit caused the machine to code out.

Note:
The part number for the DC Fuse PCB is FG3-3020-020.
Canon USA, Inc. Systems & Technical Support Division

Nov 12, 2010 | Canon imageRUNNER C3200 Copier

2 Answers

Canon iR 3100CN Error code E000732-0001


E732 Reader communication error
0001 DDI-S communication error Check on connection between the reader controller PCB and the main controller PCB, Check on the
reader power supply


Hope that helped!

Jul 25, 2010 | Canon iRC3100 Printer

4 Answers

I have error code E000732-0001 on Canon imagepress C1


Error :
E732 code

Workaround :
E732 code is a Reader communication error.
If the Reader is disconnected from the Printer a E732 code will result. Once the Reader is disconnected the logic on the MAIN-Controller is changed to a "0". The copier is now set up to be a Printer only, and will not recognize the Reader.
To correct this, you must enter service mode, COPIER>OPTION>BODY>W/SCNR and set that to "1". Then you must turn the copier off, then on.
To enter service mode: press "Additional Functions" then "2" and "8" together, then "Additional Functions".
Which User Guide? Reference, Easy Operation Guide, Printing Guide, Mailbox Guide, Sending Guide etc....

Sep 09, 2009 | Canon imageRUNNER C3200 Copier

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