Question about Maytag Neptune FAV6800AW Top Load Washer

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Maytag neptune XL error Dc at 10 minutes and won't spin out

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Posted on Jan 02, 2017

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dh1200s
  • 335 Answers

SOURCE: code dc appears and has trouble draining and spinning during last 12minutes

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives the spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

Posted on Dec 15, 2008

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dh1200s
  • 335 Answers

SOURCE: maytag neptune tl won't spin codes dc and uc

The clutch needle bearings may need to be lubed, this was my fix;

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley, just follow the service manual removal steps to remove the clutch pulley. Pull the plastic cover off the clutch pulley and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 4 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found a link on this site, good luck!




Posted on Jan 02, 2009

dh1200s
  • 335 Answers

SOURCE: maytag neptune fav6800aww wont spin on rinse cycle

With this post I’m attempting to enhance the troubleshooting process regarding dc/UC errors in Spin Cycle associated with the FAV6800A machine. The troubleshooting steps are more to help DIY owners but it could be good info. for other owners to pass along to their appliance repair service if you go forward with a repair. I’m a DIY’er who refused to junk my machine as long as parts cost did not trigger a replacement decision and I have some basic mechanical skills. What I have learned about these fail codes, dc/UC in Spin Cycle is…. this is a chronic failure condition associated with the FAV6800A series machine (no brainer per numerous posts in this forum) and I feel that most of the time these codes are associated with a clutch malfunction.
The troubleshooting guide packed in the console of your machine makes reference to this issue in the Will Not Spin section of the guide and states to replace the clutch. I re-lubed my clutch with WD-40 and I have been working with 30+ loads of varying size with no Spin Cycle errors since early December 08. I and two other DIY forum members found this issue to be a maintenance issue with the clutch, no out of pocket cost for me and I’m sure under $5 for the other two forum members, I had a can of WD-40 in the house. See the links I have attached within this post. There is a description of the clutch removal I did in those posts. I hope this works for others; I’m sure many of these machines head to the curb for bulk trash pickup. Maybe you can extend the service life of your $1K machine if this proves to be a clutch re-lube fix for this issue. Shame on Maytag for not placing a quality sealed bearing in the clutch…. my opinion.
1. Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. Raise the top of the machine to observe the wash basket and tumbler action described in step 2...

2. With the top raised start a Spin Only cycle with no clothes in the wash basket, observe the wash basket it will begin to rotate CCW. Watch the tumblers, they should not rotate in spin cycle (maybe ½ turn at the start of spin cycle and that’s all). If the tumblers rotate while the wash basket is rotating you have a clutch malfunction and the Spin Cycle will fail with dc/UC errors. If this is not the situation move on to step 3. I need to post step 3 and the rest of this post in a comment.

Posted on Jan 30, 2009

dh1200s
  • 335 Answers

SOURCE: error code of "dc" on my TL Maytag Neptune

If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.

Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.


Rich


Posted on Oct 06, 2009

FAV6800AWDIY
  • 526 Answers

SOURCE: Maytag Neptune TL FAV6800AW clutch covered in oil

Tom,

I’m a owner and I do all my own repairs on the FAV6800AW. Usually the One-Way roller clutches get a touch of rust and become sticky. If it’s not to bad and the One-way roller clutches can be cleaned up ya might be good to go. Worse case replace with this Clutch . In your case I believe you are leaking transmission oil.

The only place the oil can come from and not containment the wash tub/wash basket would be from the transmission in the area of where the agitator shaft spline engages the female spline in the transmission. Pic attached;

Female Spline on tranny;

1443145.jpg

Agitator Shaft Spline;

9ae54b4.jpg

Transmission mounted to Spinner plate;

e788445.jpg

I believe the transmission seal is preventing oil from reaching the tub/wash basket…. That’s my WAG having not experienced this type of failure.

How much oil are we talking about? Have you looked at this post regarding clean/re-lube of the One-Way roller clutches in the clutch pulley and the upper One-Way clutch roller assembly if you series FAV6800AW is equipped with? How do the roller clutches look? They should spin freely Clockwise and lock up in the Counter Clockwise direction.

We have to nail down the tranny oil leak and clean up the roller clutches if possible or replace the Clutch.

From the service manual page 40;

NOTE: A small amount of oil under the transmission is normal.

Sounds like you have a lot of oil contamination.
BACK

Good luck and let me know if I can help.

Rich aka dh1200s
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Posted on Nov 09, 2009

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Jan 11, 2016 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

We just moved and the house came with a Maytag Neptune TL which won't spin if there are clothes in the cylinder. It will spin empty. Please help! Thanks.


Washer bangs around in spin cycle and throws a DC or UC unballance code with cloths in the wash basket is that correct?

If so it's a Clutch issue.

If you want read more about what I feel is your issue read this post Maytag Neptune load unbalance

Sep 08, 2011 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag neptune top load washer will not spin out with small loads, large loads are fine. I get the DC error at about 10 mins left in spin cycle. No amount of shifting load will solve problem


This is a Clutch issue could be a easy fix if the Tub Seal is not the root cause.

If you get no help at this forum Google This ""Neptune TL Washer FAV6800AWW""

5th post down you will find the SM and support for the "DC and UC" unbalance error codes. Good luck..............DH1200s

Aug 20, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune MAH8700AWW washer will not complete the spin cycle. It spins both directions but never goes past 6 minutes on the display. Eventually you get the "DC" error. It does this with or without...


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(&^%

Sep 15, 2010 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

Spin Cycle has stopped at 13 minutes Code dc.


If your machine is a FAV6800A to FAV9800A here is the Service Manual.

If it one of those machines I suspect a possible clutch malfunction. See this post for what is involved to do clutch maintenance or replacement.

Do you have any error codes to the display if it a FAV6800A such as dC or uC unbalance codes. Is the wash tub banging around on Spin Cycle of the Wash Cycle? ……Rich

Feb 06, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Wont Finish Spinning stops and Flashed DC


If the machine type is a FAV6800A/FAV9800A see this Clutch repair post if you want to DIY. You will find links to the Service Manual and parts info if needed.

You can check out the TDS but I would go right to the Clutch repair post if the machine shuts down in with a error code dC or uC.

That means the TDS is producing analog voltage swings +3.5VDC to 0VDC to the input of the Control Board Conn_P3 pins 10 and 11. Those DC voltage swings are at the design limit of max Wash Tub movement and the Control Board shuts the Spin Cycle down……..so thebTDS is working as designed.

The machine will make several attempts to redistribute the load before error code generation failing with dC or uC error codes.

Post back if you have questions any DIY'er with basic skill sets can do the Cluch maintenance/repair.....Rich

Jan 04, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag Neptune FAV6800AW Top Load Washer? makes a


more than likely it just needs a little leveling...lift front of washer . there are 2 leveling feet on each front corner under the washer.. they turn like a screw ..just adjust these feet till its level and you should be ok....shake the washer by hand . if it doesnt move it shoud be level,,,,an unlevel washer makes terrible noises ...as you know..thanks and have a great day

Jan 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode



Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

Does the washer error code out with an error code to the display? Codes such as dC, uC, Lr?, I assume the machine type is a FAV6800AW is that correct?

Any additional info will help in troubleshooting…..Rich

Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.


Nov 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Error code of "dc" on my TL Maytag Neptune


If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.

Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.


Rich


Oct 06, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune won't advance from Rinse to SPIN


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(@#$^

Aug 01, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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