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Emerald ice phone goes directly to voice mail without ringing

Outside calls go directly to voice mail for one extension only. intercom call still ring at extension.

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Want to assign another extension to access another extensions voicemail box on a Norstar CIS system


Configuration/Sets/BBB/LineAccess/LineAssignment:
Assign the Line XXX to BBB as Appear and Ring or Ring Only (on intercom key)

Now the line rings on both sets

Administration/Capabilities/Sets/ AAA & BBB:
-Change AAA\'s Forward No Answer Ring count to 4 rings
-Change BBB\'s Forward No Answer Ring count to 3 rings
-Obviously make sure the Forward No Answer is pointing to the DN of the voice mail system on both sets
-Make sure Forward Busy is set to Non on both sets

Because the ring count is shorter on BBB all calls will dump in the mailbox of BBB

Nov 30, 2012 | NorStar M7324 Telephone

1 Answer

My Panasonic Phone KX-T7630 rings seventeen (17) times before going to voice-mail. Desired amount of rings before going to voice-mail is four (4) to five (5).


This is just for your phone ringing when it's dialed, not for outside lines ringing on your phone.
From your intercom, dial *7104 (CF No Ans) 500 (if that's your VM extension) # That will flash your FWD/DND light to tell you it's forwarded on No Ans. Now on the intercom, dial *71324 The 713 part tells your phone to forward after xx seconds. 24 is about 4 rings. You can adjust the timing using 6 seconds as a ring cycle.

Carl

Jun 28, 2011 | Panasonic KX-T7630 Corded Phone

1 Answer

How do we set up the phone system so that an outside caller can call our extension directly without having to go through reception/main unit?


There are a couple of ways. The easiest one is to use the Panasonic voice mail system which has an auto attendant built-in. It can be programmed to answer incoming calls, play a menu and let the caller dial extensions or ring the operator. If no one answers, it can take messages and provide the voice mail for the system. The TVA system has a LAN card that can send voice mail to email. It's optional in the TVA-50 and included in the 200.

Carl

Mar 14, 2011 | Panasonic KX-T7630 Corded Phone

1 Answer

I cant change the voice mail


When you say voice mail, do you mean your personal vmail box or the AutoAttendant? If so you'll need to login to the 998 mailbox and modify the "Custom Service" prompts (menu# 5-3). NOw as far as the ringing goes, you might try doing an extension data clear procedure by doing Intercom -> *790 (I think it's Intercom 7900 on the older systems). Otherwise you should call a local Panasonic Dealer for a service call. Contact me offline for a referral.

Sep 02, 2009 | Panasonic KX-T7630 Corded Phone

1 Answer

Ringer/ Voicemail Bounceback


Well, this one is kinda tricky. If the receptionist knows there's no one there, they can use VoiceMail Transfer.

From the phone, the user can set CF Busy or CF Busy/No Answer with the following codes on the intercom:

Do Not Disturb *7101 / Cancel *7100

Call Forwarding2.gif (FWD)

– Both Calls *710
– Outside Calls *711
– Intercom Calls *712


2 (All calls) + phone no. + #/
3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.

So, if your voice mail is 500, you would dial *7105500# to set CF B/NA for intercom and outside calls.

The last piece of the puzzle is the timing. That's *713 (00-99). Start with 24 (4 rings) and go from there. If it hits the receptionist before the forward takes place, you probably have to adjust the recall timer for call transfer, a system program.

Carl

Aug 11, 2009 | Panasonic KX-T7630 Corded Phone

1 Answer

Ring back on 18D


If you have enough voicemail boxes go to ext 10 or 11
Press feature 00
Left intercom twice
#310
enter extension number
press 1 to assign
Feature 00

Jan 16, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Calls go straight to voicemail


Your phone is fowarded to Voice Mail and do not disturb is on. Turn DND button off. If it is not the case on your phone press intercom # key 601 then hang up. Then do intercom #key 604, dial your voice mail extension numbe, r press the speed dial Select button, dial 16, press the redial button then hang up.

Dec 11, 2008 | Toshiba DKT-2020 Corded Phone

1 Answer

Re: Question


Your phone can have 3 options, Ring all the time, Switch between Voice and Ring, or Voice all the time.

From your phone(s) press PROG 21 and press the ENTER soft key (3rd key). Now press the SEL (3rd key) until it says VOICE CALL then press ENTER and EXIT. If you set it to this mode, the AUTO ANS button won't work.

If you select TONE, the Auto Answe button will work, making the phone VOICE CALL when lit and ring when not.

If you select VOICE CALL DENY, the AUTO ANS button still won't work and ...you get the pattern.

Carl


Oct 22, 2008 | Panasonic KX-T7633 Corded Phone

3 Answers

Need more rings


You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC

Oct 16, 2008 | NEC Electra Elite DTU 16D-2 Corded Phone

1 Answer

Voice vs ring on intercom


Speaker - "60" - Speaker.

This is the default setting for Voice / Tone toggle.

Feb 26, 2008 | NEC Dterm DTP 16D-1 Corded Phone

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