Question about Acer Aspire 3000 Notebook

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Acer- messenger problems

Hello, I am a retailer in Nunavut. I sell Acer Laptops and desktops. The two I sold lately have issues with MSN messenger. How can I get this fixed for them? thanks stephane

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Issues with MSN are not really your fault, as it is not software that you provided. It is possible that they have not configured their firewalls properly to allow MSN to pass, and some companies actively block messenger from passing, they should speak to their Network admin. I would ensure that they have up to date versions and that, any further issues they have they should take up with MSN support, and that they have sufficient Anti Virus and Spyware protection. I know it is difficult, but your responsibility for this lies with the hardware itself, (which as far as I can see there is no problem). The responsibility for software lies with the software manufacturer.

Posted on Oct 08, 2007

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