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There has been many reports of complaints regarding this problem and it was found out that the gray spots on white clothing are caused by the fabric softener. The Kenmore Elite is a "highly efficient" machine that it uses very minimal amount water when washing and rinsing. The minimal use of water results in the fabric softener not being diluted completely and eventually makes gray spots on white clothing. The ridiculous solution to this problem, as Sears "advised" is not using fabric softener for white clothing. But you may also try putting the fabric softener in a small plastic bowl just enough to hold it and place it inside the machine prior to the final rinse. Using only the suggested amount of detergent and avoiding the use of detergent powder with speckles reduces the possibility spot occurrences in your while clothing.
Re-wash the clothing a couple of times , and see if the spots come out . If they do , that means you are using a liquid fabric softener , and the softener is not completely dissolving .Either set the wash for a longer period of time and use warm or hot water , or , use softener sheets in the dryer .
If the spots are oil , they probably cannot be removed , and replaceing the washer , would be the suggestion .
is this softner provided by the kenmore dealer if not please getit from them because they know whish softner should be used and for the spots use descaling powder and run the machine without loading clothes.
Apparently the residue is fatty buildup from fabric softener. Try filling it up with the warmest water possible and add some bicarb to dissolve it, then rinse a few times to get it out of the machine completely. Then use vinegar instead of softener for most washes, or dilute fabric softener with water 1:4 and occasionally rinse with bicarb. This works for me.
We checked the cold water line that goes into the washer, it had some pretty nasty stuff in it, and once we cleaned it out, and soaked it in CLR, it cleared up the line. Once we reattached it and ran a cycle, it went great. I am assuming with the line being clogged it didn't have enough water pressure to flush out the fabric softener.
Problem Solved !!!
Ok, I had to stop and tell everyone about my latest experience.
When we moved here we bought the nice Whirlpool front load washer and dryer set.
I Love them....still don't understand how my clothes get clean with so little water, but love them. ..................That is until lately.
I was really upset about a total of 4 white blouses that looked to have some kind of light splattered stains on them after washing. I would try to wash them again with a stain remover sprayed or scrubbed on the spots, but they wouldn't come clean. I gave up and considered the blouses ruined. I told William what was happening and he called the repair man out because he thought it might be some kind of part in the machine that was leaking oil onto the clothes when they were washing.
The guy came out and told William that there wasn't anything that could go into the washer tub and get onto the clothes. He then looked around in the washer and at the little detergent dispenser drawer. He suggested that we use 1 cup of Clorox and 1/4 cup of dish washer detergent (cascade with dawn degreaser crystals) on a hot to medium water temperature and turn it on a complete wash cycle to make sure that we didn't have mold and mildew setting up in our machine.
After he left, I proceeded to do what he told us. I though.....the blouses are probably ruined anyway. I had tried to get out all the spots to no avail, so what the heck......I threw them into the mix too!
Would you believe they came out clean, very bright white (instead of yellowed or dingy from continued wear) and the washer smells as sweet as it did when it was new. Why didn't they tell me about this when I bought it ???????????
I plan on putting the detergent mix in the washer every couple of months and throwing in all the whites that I can find to take advantage of the cleaning effect on the whites. (I thought that maybe some of you had gotten stains on white clothes that you would like to get out too)
possibility is that the bearing seal is breaking down and oil from the bearings reaching the clothes. if so, the bearings will shortly follow.
not an easy job and you are faced with a bill if i'm right