Question about Epson Stylus R265 InkJet Photo Printer

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Epson stylus photo R360

Hi there when i first installed my printer every thing was fine then i had to reboot my computer so when i reinstalled my printer the lanugage was in german ive reinstalled it selecting english as my lanugage but its still in german is there any thing else i can try thanks polymer25

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Re: epson stylus photo R360

I had the same problem and so contacted Epson support. This was the reply, it worked for me.

Step One:

Switch off and disconnect the printer. Go to Add/Remove Programs in Control Panel, and remove EPSON PRINTER SOFTWARE (this may be named in a foreign language like 'EPSON DRUCKER SOFTWARE' - when you are at this stage and have selected to 'change/remove' this item, a window will appear titled 'EPSON Printer Utility' - above the icons of each of your EPSON printers will be a 'Printer Model' tab and 'Utility' tab. Please click on one of the printers so it is highlighted, then select 'Utility' - please tick every box listed in the 'Utility' section and select 'OK'. Answer positively to all questions and once the uninstall is complete, you will need to follow the same procedure to remove the other EPSON printer drivers by clicking on 'EPSON PRINTER SOFTWARE' again and 'CHANGE/REMOVE'.


Step Two:

Open up Windows Explorer or My Computer, and navigate to the drive (usually C) where windows is installed. Browse to the folders called windows/inf on XP, or winnt/inf on 2000. If you can not locate the INF folder please go into the START MENU and select RUN. If there is any text within this box please remove and type C:\windows\inf and press enter. Please be advised that 'C' represents the hard drive on your PC. If your hard drive is a different letter please amend as necessary.


Find the files labelled OEMxx.inf, where xx is a number from 00, 01, 02 etc upwards. You will need to double click on each INF file in turn, and if it says "SEIKO EPSON" or "EPSON" within the first few lines, then you need to close the file, and then delete it. Repeat this until all EPSON INF files are removed.


Step Three:

Staying in Explorer or My Computer, stay within the windows folder (winnt folder on 2000) and navigate to system32/spool/drivers, and go into the folder named "w32x86". Delete any folders that begin with "epson", and then restart. Once rebooted, empty the recycle bin, and attempt reinstallation of printer, using the instructions below.


Step Four:

MAKE SURE YOUR PRINTER IS STILL SWITCHED OFF AND DISCONNECTED AT THIS POINT. Insert your driver CD. Double Left Click on My Computer and select your CD drive by right clicking on the CD icon and select open. When you first open/browse the CD-Rom then you should see various folders. Please browse to the Common Folder. Within here select the Printer Driver Folder then choose the WinXP_2k folder. Run the Setup.exe file and complete the installation as normal making sure you only connect the printer when requested to do so.


Step Five:

Once this has completed installing, please remove the CD from the CD drive and reboot the PC. The foreign language tabs will now appear in English.

Posted on Oct 16, 2007

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