Question about Epson Stylus R265 InkJet Photo Printer

1 Answer

Epson stylus photo R360

Hi there when i first installed my printer every thing was fine then i had to reboot my computer so when i reinstalled my printer the lanugage was in german ive reinstalled it selecting english as my lanugage but its still in german is there any thing else i can try thanks polymer25

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem and so contacted Epson support. This was the reply, it worked for me.

Step One:

Switch off and disconnect the printer. Go to Add/Remove Programs in Control Panel, and remove EPSON PRINTER SOFTWARE (this may be named in a foreign language like 'EPSON DRUCKER SOFTWARE' - when you are at this stage and have selected to 'change/remove' this item, a window will appear titled 'EPSON Printer Utility' - above the icons of each of your EPSON printers will be a 'Printer Model' tab and 'Utility' tab. Please click on one of the printers so it is highlighted, then select 'Utility' - please tick every box listed in the 'Utility' section and select 'OK'. Answer positively to all questions and once the uninstall is complete, you will need to follow the same procedure to remove the other EPSON printer drivers by clicking on 'EPSON PRINTER SOFTWARE' again and 'CHANGE/REMOVE'.


Step Two:

Open up Windows Explorer or My Computer, and navigate to the drive (usually C) where windows is installed. Browse to the folders called windows/inf on XP, or winnt/inf on 2000. If you can not locate the INF folder please go into the START MENU and select RUN. If there is any text within this box please remove and type C:\windows\inf and press enter. Please be advised that 'C' represents the hard drive on your PC. If your hard drive is a different letter please amend as necessary.


Find the files labelled OEMxx.inf, where xx is a number from 00, 01, 02 etc upwards. You will need to double click on each INF file in turn, and if it says "SEIKO EPSON" or "EPSON" within the first few lines, then you need to close the file, and then delete it. Repeat this until all EPSON INF files are removed.


Step Three:

Staying in Explorer or My Computer, stay within the windows folder (winnt folder on 2000) and navigate to system32/spool/drivers, and go into the folder named "w32x86". Delete any folders that begin with "epson", and then restart. Once rebooted, empty the recycle bin, and attempt reinstallation of printer, using the instructions below.


Step Four:

MAKE SURE YOUR PRINTER IS STILL SWITCHED OFF AND DISCONNECTED AT THIS POINT. Insert your driver CD. Double Left Click on My Computer and select your CD drive by right clicking on the CD icon and select open. When you first open/browse the CD-Rom then you should see various folders. Please browse to the Common Folder. Within here select the Printer Driver Folder then choose the WinXP_2k folder. Run the Setup.exe file and complete the installation as normal making sure you only connect the printer when requested to do so.


Step Five:

Once this has completed installing, please remove the CD from the CD drive and reboot the PC. The foreign language tabs will now appear in English.

Posted on Oct 16, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

What does it mean when I boot up and I get a number 2 with a flashing cursor on a black screen for windows vista?

1) Reboot, then when it is starting up, press F8.
2) Click "Repair my computer".
3) Select the keyboard layout and lanugage.
4) When you get to system recovery tools, select System restore.
5) Select the restore point when it was working fine and restart the computer.
6) Best of luck!

Feb 13, 2014 | Dell Optiplex 755 Energy Smart Minitower ...

1 Answer

Hi I have a new brother printer and it was working fine. I have gone to use it again and it keeps saying the printer is offline...yet I have registered again and everything is the same. Help

check that the printer cable is inserted fittingly, on the computer and on the printer, if alright,change the port from which the printer cable is connected,am assuming it is usb. if still not responding, turn off the printer, reboot the computer, and turn it on, if it fails, unplug the printer from the computer and uninstall the driver. reboot the computer and reinstall, while installing, it may prompt you to plug it in. if it does not, do not worry, just plug the printer cable after the installation is through, the computer should recognize a new device and go on to auto install, if it does not, then you have bad usb port port or controller drivers. to be certain, plug any other usb device onto the port(s), if positive, buy a new usb card and install on computer and connect printer

Oct 17, 2010 | Brother MFC-7440N Laser Printer

2 Answers

When I turn my computer on just a black screen and beeps

the prob is with your RAM only just chang your RAM it will be fine

May 05, 2010 | Apple Computers & Internet

1 Answer

My Hp Deskjet F4200 series printer will not scan anything to my computer, but it will copy just fine. How can I get it to scan? I have already uninstalled the printer driver & reinstalled it. It says...

Check to see that your Scanner drivers have been installed. Click on Start, then Printers and Faxes and see if a Scanner is listed. If not, you need to install the drivers.

Also, when you uninstall the printer drivers, you first need to disconnect the printer from the computer, and unplug the printer from the power source. Leave the printer unplugged for at least 15 minutes to clear the printer's cache memory.

Next, go to Add/Remove Programs in your Control Panel and uninstall the printer software. Then, turn off your computer.

Next, reboot your computer. Place the Deskjet cd in the drive and follow instructions for reinstalling the printer software and drivers.

Oct 08, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Photosmart 3210 - A Printer alignment failed error

Mine has done the same thing.

To fix this you have to reinstall the software, then reboot your computer.

I did that, and the printer alignment function worked fine for a while, then I started getting the same problem again, possibly after I had installed other software not related to the printer -- I don't really know.

In any event, it's doing the same thing again, so I just "cancel" the alignment and continue to use the printer. My prints are fine.

Jul 20, 2009 | HP Photosmart 3210 Printer

1 Answer

Computer won't communicate with printer

Make sure that the printer driver you are using is compatible with your version of windows. If so, open all printers in "control panel" and make sure that this printer is the preferred printer and not an old one you might still have installed.

May 09, 2009 | Lexmark P4350 All-In-One InkJet Printer

3 Answers

MFC HP Scan Application stops working

just try by reinstalling the drivers, try with another usb cable and usb port

Jul 05, 2008 | HP Photosmart C7280 Printer

2 Answers

HP L7680 All in one will not send faxes from PC S/W interface

After much thrashing, here is the solution to the problem. Somehow the printer drivers lost coordination with the corresponding Windows supporting programs. You would think that reinstalling the printer drivers would fix the problem, AND IT DOES, but there are 3 tricks:

· Uninstall everything associated with this printer with the install disk in the computer (this may really not be necessary, but it worked for me). [This is also the solution when the a window comes up asking for TrayApp to be inserted using a disk—they mean the hp install disk].

· After the un-install, MAKE SURE you ALSO delete the printer using the control panel. This is critical. If this doesn’t happen, the corresponding Windows software is somehow hooked to the wrong thing when the reinstall happens. Then reboot the system.

· Install the new drivers with the printer off, and the USB disconnected from the printer. Reboot the system [not sure the reboot is necessary]. After the computer has booted, connect the USB, and power up the printer. The computer will recognize the printer and put the printer icon in the Control Panel.

It turns out that correcting the driver mis-coordination by BOTH uninstalling the printer drivers and taking the printer out of the control panel, then properly reinstalling solves BOTH the fax problem, and the protection fault problem! Amazing such a little thing can make such a difference!

Jan 27, 2008 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Slow print speed

try uninstall then reboot then re install the printer driver

still slow ? the only remaining thing to do is to try the unit on another computer - to determine what is causing the issue

Dec 27, 2007 | Epson Stylus Photo RX600 All-In-One InkJet...

Not finding what you are looking for?
Epson Stylus R265 InkJet Photo Printer Logo

799 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Alun Cox

Level 3 Expert

2678 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18419 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides