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It seems that the issue is related with the flash drive itself, I have came across with such problems many times. I guess now it's time you should go and ask for a replacement.Most of the flash drives comes with 5 years warranty. You may want to call verbatim customer support for warranty. Contact details http://www.verbatim.com.sg/en_SG/contact-us
The Dynex adapter does not have any numbers on it. It was the one that is only about a foot in length and has a square center piece that houses the conversion electronics. Standard 9 pin RS-232 male plug on one end and the standard USB plug on the other end. I purchased it within the last month at BestBuy here in Austin TX.
try checking the usb cable. change it for a new one. i'm using a motorola cell-phone usb connection cable an it's working fine with my bamboo tablet. also, try to upgrade your drivers and change your usb port.
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it. You should also do this to cheack the drives connections are not bad inside the enclosure.
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE. Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason. Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care. This is a real hard drive ! and knocks and bumps can quite literally kill them.
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear. Known as "The Click Of Death"
Are you using an external power supply for the disk? If not, you might be overloading the USB port. It should not happen, but USB ports are limited in the amount of power they can output. Especially laptops might face such problems.
Do other USB devices still work on those USB ports? If so then the port is at least not broken. Sometimes you can uninstall and reinstall the USB hubs and controller devices in the Device Manager to fix USB problems.
Most likely a motherboard problem, though you can try and re-do windows, best bet on getting it all to work is Turn off CPU, Unplug Power cable, And all usb devices, let it sit for about 20mins. Plug it all back in. Turn on the CPU! Though this might really get on your nerves having to do this multiple times, id get a new motherboard.
Is there any possibility that they could have been inavertently turned off in the bios? Forgive me if this has already been addressed...but if you have not checked it, reply to me and I can walk you through it.
- Yes, in order to charge this device, all you need to do is to plug it in
- The battery doesn't run down no matter how long your are not using it. I had one and i didn't use it for over 6 months and it was still working.
- Are you able to see it as removable drive under my computer?
- Try connecting it to a different USB port or a different computer
- If it is viewable under my computer, try to see if you are able to transfer files
Please revert back with further observations