Question about DISH Network IR Remote Control
I would be happy to help with this, Shazia. To provide the best assistance, I would like to get more information. The remote currently doesn't work the TV or receiver, right? Do you get any function from the remote, like do any lights come on when you press a button? What receiver model do you have?
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Posted on Nov 26, 2013
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Posted on Jan 02, 2017
The problem for me was the TV giving off IR signals that interfered with DISH's poorly designed remote. When the TV's room ambient light sensor was turned on and it became dusk outside the DISH remote would stop working. Moving the receiver away from the TV helps but the problem is not eliminated until the light sensor is turned off.
Until DISH corrects this poor design there may be no other viable solution.
Posted on Aug 04, 2009
Hello, this is Nick Franta with DISH.
If you are trying to get the remote programmed to the receiver you can remove the smartcard from the receiver and that will prompt the system info screen. This will allow you to program the remote to the receiver.
If you need the process for programming the remote, here it is:
Posted on Jan 03, 2011
It is possible that the 2 remotes are on the same remote address. This generally is not possible if one remote is IR and the other is UHF but with some receivers you can have an UHF remote for you TV 1. To resolve this issue you would need to readdress on of the remotes to a different remote address. I have provided instructions on how to readdress the remote. I hope this helps.
Posted on Feb 02, 2011
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