Question about Zebra ZM400 Thermal Label Printer - ZM400-3001-3000T

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Error condition ribbon out

I keep getting this message on ZM400. I am running thermal and no need for a ribbon. I have reset the printer done what others have done and keep getting the same error also Printer Idle V53.17.9Z as well. I have run out of ideas and need help for this.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

seltzercool
  • 21 Answers

SOURCE: my zm400 keeps reverting back to direct thermal

did it stay on direct thermal if you not doing any print job ?
then i assume you the problem is when you printing .In ZEBRA DESIGNER, there's a printing preference that can be set up... i think u selected direct thermal when you print with zebra designer, that's why whenever u start printing, it show RIBBON IN again.
the solution is, Just changed the printing method from zebra designer.

if you aren't using zebra designer, then the problem at your driver. Open Printer & Faxes, then right click your Printer and klik on Printing Preferenced. There u can set up the printing method to Thermal Transfer.

The thing is....... changing the Setting from LCD panel won't change the setting on the driver.

i hope this will help you

Posted on Aug 20, 2009

  • 16 Answers

SOURCE: Error condition ribbon out in ZM400

In the printer setting-

Change the Print Method from - "Tharmal Transfer to Direct Thermal" and save it permanently

Posted on Sep 08, 2009

tbreeze47
  • 3083 Answers

SOURCE: I was wondering what could

Not sure what coud cause this. Have any kind of windows updates possibly been allowed that has interferred with the printer protocol?
Here is the Zebra manual, and on page 124 they list things to try to check the communication, and you might run through those:
http://www.bluestarinc.com/techsupport/ZEBRA/Manuals/ZM400_600_UG.pdf
Not sure if it would help, but you might try a self test on the printers, just to insure they're ok. If that goes well, I would think there's some kind of a software conflict going on in the computers.
Wish I had more, but this is a tricky problem.
Good luck, and hope this helps.

Posted on Dec 14, 2010

  • 51 Answers

SOURCE: the message "head open " printer idle v53.16.5z

Try taking the printer off pause. It should clear the error.

Posted on Aug 30, 2011

  • 51 Answers

SOURCE: my printer keep saying"error condition

It sounds like you may have loaded the ribbon incorrectly.

Posted on Oct 03, 2011

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I cant perform anything on my printer because when i turn it on it comes with a ribbon and paper out error.what should i do


please check if you fit the paper and ribbon at correct place (under the crome plate and between the printheard and white roller.

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How to solve this problem in zebra zm400 error condition paper out \


check the sensor under the paper, reload labels roll, labels are possible on top of sensor black plastic and not between. move gap sensor to midle of label with. check manual to know how to fit the labels thought the sensors and printhead.

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The message "head open " printer idle v53.16.5z


Try taking the printer off pause. It should clear the error.

Mar 03, 2011 | Zebra ZM400 Thermal Label Printer -...

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Already try reset the printer to factory defult? ( turn off, press pause and cancel button at the same time and turn on, wait 5 secounds and relese the buttons.

Feb 01, 2011 | Zebra ZM400 Thermal Label Printer -...

3 Answers

My zm400 keeps reverting back to direct thermal


did it stay on direct thermal if you not doing any print job ?
then i assume you the problem is when you printing .In ZEBRA DESIGNER, there's a printing preference that can be set up... i think u selected direct thermal when you print with zebra designer, that's why whenever u start printing, it show RIBBON IN again.
the solution is, Just changed the printing method from zebra designer.

if you aren't using zebra designer, then the problem at your driver. Open Printer & Faxes, then right click your Printer and klik on Printing Preferenced. There u can set up the printing method to Thermal Transfer.

The thing is....... changing the Setting from LCD panel won't change the setting on the driver.

i hope this will help you

Aug 19, 2009 | Zebra 203DPI Printer

1 Answer

Error condition ribbon out in ZM400


In the printer setting-

Change the Print Method from - "Tharmal Transfer to Direct Thermal" and save it permanently

Aug 10, 2009 | Zebra 105SL Thermal Label Printer

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Try going through the LCD menu and if it say "Direct Thermal" change it to "Thermal Transfer", Direct Thermal made means, no ribbon required, but it sounds like you do have ribbon in the printer, if so, try my recommendation. If it asks for a password, it's '1234'.

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Have you tried to reset the printers defaults?

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Error conditon ribbon out


if you are not using a ribbon you should configure your printer properties in direct thermal the same with your printer configuration in LCD Panel, if your printer properties is different with the LCD Panel error condition ribbon out will come out to your LCD Panel

Jul 27, 2008 | Zebra Z6M Plus Thermal Label Printer

9 Answers

"warning Ribbon In" error message


Had the same problem with a ZM400. As stated in the User manual (can be downloaded http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.results.html?FRRBarcodePrinters=6882), warning "Ribbon in" is usually caused by the wrong printing method (thermal direct instead of thermal transfer [which should be selected for ribbbons]). My error disappeared after choosing "thermal transfer" directly on the printer. For network printers this needs to be set by an admin in the network settings for the the printer to solve the problem permanently.

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