Question about GE Profile WPRE6100G Top Load Washer

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Dial won't set

When setting the load size dial (options range from small to super capacity, with reset option), dial now spins freely in both directions so that I am unable to select a setting. I usually hear a sort of fast clicking (for lack of a better word) noise as the knob turns), but now that noise is no longer there. This dial is supposed to turn without pulling the knob out or pushing it in. It seems as if there is no resistance, as if the "cogs" are no longer there to turn the wheel, although there was no indication that they might be wearing away, since the previous time I used the machine it worked fine. The machine is 7 years old, and is used approximately once a week, usually on the medium size, delicate, cold water setting. I think it is stuck on the small or smedium capacity setting.

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You can possibly remove the knob itself, and see if you can turn the dial itself. if you can, then you can probably see the knob is broken. if if the shaft turns, but doesn't move the gears, then you will just need a new dial switch.

Posted on Nov 20, 2013

Testimonial: "First of all, thanks for the help. But I'm a bit confused as I'm not a handyman by any means, so could you give me a definition? I know what the knob is (I assume that's the thing I turn that is visible on the front of the machine), but what what about the shaft, gears and dial switch? Thanks again!"

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Posted on Jan 02, 2017

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SOURCE: load size dial on washer spins freely instead of moving to setting

That setting has to do with how much water is let into the drum. You can get a new switch for that. If you post the model number.

Posted on Nov 18, 2013

Testimonial: "I know what the setting does, that's why it's called the load size dial, which is what I stated in my question post! What I want/need to know is how can I fix it, if it is possible for me to do so."

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