Question about Brother Office Equipment & Supplies
Unable to communicate with scanning device using Paperport 14. System freezes sage appears
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Posted on Jan 02, 2017
SOURCE: Unable to Scan
See if any of the following match your problem. Click the link that best suits you:
Posted on Dec 31, 2007
SOURCE: SCANNING WITH A BROTHER DCP 7020
I cant find the machine DCP-7020 but I think this machine is the same with model MFC-7420 if you have the installer CD follow these steps:
For USB Interface Cable Users
For Mac OS® 9.1 to 9.2
1 Turn off and unplug the MFC from the AC outlet and disconnect it from your Macintosh, if you already connected an interface cable.
2 Turn on your Macintosh.
3 Insert the supplied CD-ROM for Macintosh into your CD-ROM drive.
4 Double-click the Start Here OS 9.1-9.2 icon to install the printer and scanner drivers. If
the language screen appears, select your language.
5 Click MFL-Pro Suite to install.
6 Follow the on-screen instructions, and restart your Macintosh.
7 Connect the USB interface cable to your Macintosh, and then connect it to the MFC.
DO NOT connect the MFC to a USB
port on a keyboard or a nonpowered
8 Plug in the power cord and turn on the MFC.
9 From the Apple menu, open the Chooser.
10 Click the Brother Laser icon.
On the right side of the Chooser, select the
MFC to which you want to print.
Close the Chooser.
The MFL-Pro Suite, Printer driver and Scanner driver have been installed.
To install Presto! PageManager, click the
11 Presto! PageManager icon and follow the on-screen instructions.
Presto! PageManager has been installed and the installation is now complete.
You can easily scan, share and organize photos and documents using Presto!PageManager.
Posted on Feb 28, 2009
I suggest using ISIS drivers instead of TWAIN. I have always had trouble with the twain drivers failing especially in paperport ive found the ISIS drivers to be much more stable.
If you do require TWAIN though best way to fix is un-install the software that the TWAIN driver came with and re-install it. Unfortunately thats the easiest solution.
If you want to try the isis drivers they should be on the cd that you used for the twain drivers just select isis instead.
Let me know if you need further assistance.
Posted on Mar 23, 2009
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