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Contact ebay by phone

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2 Answers

My current bank statement shows an error to Pay Pal. You charged my account twice on the same day for the same amount. I made only one purchase. Please correst asap. Thank you!


Bernadette
This site only offers advice
So my advice is for you to log into your PAY PAL account and there is an option to dispute a payment.
The reason to put would be that you only purchased one item but were charged twice.

You could also go from the ebay angle by logging into ebay and click on my ebay and log in and there is a resolution centre option where you can lodge a complaint.

Feb 07, 2015 | eBay Auctions

1 Answer

Has anyone tried to sell something on ebay (them boasting you dont sell it its free) then after 2 months unsold item I get a bill in the mail for $14.75


I have not heard of this and I sell on the all the time log in go to coustomer support top right on this page you should see 2 tabs on the help areago to the tab that says contact ebay then account and scroll over to technical problems or site issues next page click the Phone icon and it should give you a pin number and a phone number to call use it and give them a call about it they close up at 10PST I have called and they got things fixed for me before.

Nov 27, 2011 | eBay Auctions

1 Answer

Transaction was made to the wrong merchant; how can i cancel the PayPal payment?


How do I get my money back?
2 solutions

I sent money to the wrong email address, but the payment is completed. What do I do? Question : Answer : PayPal cannot reverse payments that have been claimed. We recommend that you contact your recipient directly and make arrangements to have the money refunded to you via PayPal or another method of your choosing.
If you don't receive a refund, you can file a dispute within 45 days of the payment date. Here's how to file a dispute:
  1. Log in to your PayPal account.
  2. Click Resolution Center near the top of the page.
  3. Click Dispute a Transaction.
  4. Click Item dispute and click Continue.
  5. Click Find transaction ID, then click the transaction ID you want to dispute.
  6. Click Continue and follow the instructions
or if yous ent to recipient, but to wrong email address
If you would like a refund, start by getting in touch with your seller. Most sellers welcome the chance to work out any problems.

Here's what we recommend:
  1. Contact your seller to discuss your problem.
  2. If you're still not satisfied, you can open a dispute in the Resolution Center.
  3. If you would like PayPal to decide whether you should receive a refund, escalate the dispute to a claim.


Contacting your seller


To find the seller's contact information:
  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History and locate the transaction in your list of recent transactions.
  4. Click Details next to the transaction.

On the Transaction Details page, you'll see the seller's name, email, and, if available, the seller's customer service phone number.


Opening a dispute

If you weren't able to work out your problem with your seller, you can open a dispute.

If you purchased your item on eBay, you'll go to eBay's Resolution Center to open your dispute. If you made your purchase somewhere else, go to PayPal's Resolution Center.

How to find eBay's Resolution Center:
  1. Go to the eBay homepage and log in to your eBay account.
  2. Click eBay Security & Resolution Center at the top of the page.


How to find PayPal's Resolution Center:
  1. Log in to your PayPal account.
  2. Click Resolution Center at the top of the page.
  3. Click Dispute a Transaction and follow the directions.
You can open a dispute within 45 days of making your payment. If your dispute is not resolved or escalated to a claim within 20 days it will be closed please rate my service

Nov 22, 2010 | PayPal Accounts

1 Answer

I was sold a scooter on ebay a day later i had an email asking what colour scooter i wanted i told them red ,at the same time i was told my acount was suspended, im not a member i was only sold the...


Mmmm, you'd better contact the official eBay and inquire about the whole transaction. You may have been scammed.

Log on to eBay, check Contact Us. It will give you the phone number and a pin to use within 15 minutes.

Then go here http://pages.ebay.com/help/account/protecting.html and read about protecting your account.

Never click a link in a suspicious email.

Aug 18, 2010 | Cycling

2 Answers

Idem #290418225171 that i won was suppose to be mens irons they shipped me womens clubs, the ebay store itaintpretty has no phone number, and they have an old e.mail address for me, because it was on the...


1) Search ebay for your item number.
2) On the left hand side of the page you should see "Seller Info". Just under that there's a menu option to "Ask the Seller a question" Click on that and more or less in the middle of the page there a "Contact seller" button. Click on there and send your email.
3) If you can't get throught via that route, go to the dispute proceedure. You've got 45 days under ebay and paypal rules to sort things out, after that they won't help you.

Apr 09, 2010 | eBay Auctions

6 Answers

I cant logon to ebay. I tried everything I know. even safe mode. All browsers to. I even tried to acces via a proxy browser. I used spybot, AVG, Webroot, windows malicious removal thingy, NO results. I...


Try this clear all your browser settings like the history , cookies and everything and then after that scan you computer with malwarebytes you can download it from download.com and remove all infected files.........

Oct 15, 2009 | eBay Auctions

1 Answer

Cannot log on at ebay


make sure that you are using the correct user id and password. if you forgot your user id or password you can use the forgot user id/password links in the sigh in page. if your user id and password are correct, you can try clearing the cache and cookies of your computer. if this will not help, you need to contact eBay customer support so that they can provide you a temporary password that you can use to log in to your account.

Oct 09, 2009 | eBay Auctions

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