Question about Computers & Internet
Recently i have ordered "Clear TV" and i spoke on the phone and did everything such as give out information.. and sadly i closed the call on accident, so i went online to order it. Once i had put in all the information, i got a message from them that the total was 75.99.. i would like to know how can i cancel the orders i've already paid for?
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Posted on Jan 02, 2017
Check the sellers return policy. If they accept returns call them to gain the specifics on returning the extra item, they may charge you a restocking fee(which, in itself is bogus).
Posted on Oct 11, 2008
you can simply make a claim with amazon stating what happened. Theyll get your money back for you and you might be able to keep what they did end up sending.
view your recent orders under your amazon account. they have a selection called "problem with an order" make sure to have that order information handy.
its really easy, and amazon supports its buyers.
Posted on Feb 27, 2009
SOURCE: I recently ordered a Cats
If you've ordered anything via PayPal you can always contact the payee via their email address in the order history.
All of their information will be shown so that you can contact them in case you didn't receive what was ordered.
If you send them an email with the details of your order and what you actually received, and they choose not to resolve it (in most cases they will) you can always file a dispute with PayPal against the payee.
You'll need to enter all of the details of the order and what you actually received.
Once the dispute has been posted, the payee receives an email from PayPal informing them of the dispute.
The dispute is monitored by PayPal and if there isn't any resolution within a certain period of time set by PayPal, the payees account will show that they've chosen not to resolve a dispute and is displayed in their account.
I'd suggest contacting "Cats Paw" first and see what they do.
If they choose to ignore you, then you are in your rights to file a dispute.
I hope this helps.
Posted on Sep 12, 2009
Cancel Items from an Order
You can cancel or amend any order placed with Amazon.co.uk, provided that the order has not yet entered the dispatch process.
Visit the "View Recent and Open Orders" button in Your Account. If we can recognise you as a customer with any unshipped orders, you will see a box to the right. Click the relevant link in that box to visit the order summary page. (If you do not see that box, click here to sign in to "Your Account", and select the order you wish to alter). >
You should then Click the "Cancel items or orders" link and sign in with your e-mail address and password. If the order you want to cancel is listed as "Items Not Yet Dispatched", you can cancel it straight away. If it's listed as "Items Dispatching Soon" or "Items Dispatched", you will need to wait until the order is delivered to you before you can cancel the order. Please read the Your Statutory Rights help page to find out more.
If it's listed as "Items Not Yet Dispatched", click the "View or Change Order" button next to the order you want to cancel. On the next page, click the "Need to Cancel an Item?" button. Select the tick box to the right of the order and click the "Cancel Selected Items" (or "Update Order") button. You will also be required to select a reason for cancelling the item from the drop-down menu that appears. You'll receive an e-mail confirmation from us shortly afterwards.
Posted on Sep 14, 2009
SOURCE: did not receive merchandise
When that happen you need to contact you cc and tell them about the problem you must report it to the FROUD department.
The sooner the better.
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Posted on Sep 24, 2009
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