Question about Kobo Mini E-reader - White

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Half kobo screen frozen

Half of my kobo screen is frozen.that half shows the cover page of the book i was previously using.while the other half is perfectly functional.

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REplace the screen

Posted on Mar 08, 2014

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Kobo frozen. Willl not respond to touching button


Performing a basic reset A basic reset will force your eReader to restart properly. In many cases, this is enough to restore your eReader to normal.
  1. If possible, turn off your eReader.
  2. Locate the small hole on the bottom of your eReader.
  3. Unfold a paperclip and slide an end into the hole.
  4. Press gently until you feel a click. Your eReader should restart.
Performing a factory reset If a basic reset doesn't work, you can perform a factory reset to restore your eReader to its original settings. After a factory reset, you'll have to set up and sync your eReader again.
If you perform a factory reset on your eReader, you'll:
  • Remove all books from your eReader. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
  • Lose any bookmarks and annotations you made in your books since you last synced your eReader.
  • Sign out of your account on your eReader.
  • Reset all of your settings and preferences.
  • Return your eReader to its original settings.
  1. If possible, back up any books or documents that you added to your eReader using Adobe Digital Editions, or that you manually added using your computer. You do not need to back up any books you bought from Kobo. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
  2. Go to your Home screen.
  3. Tap the ios-menu.svg Menu icon at the top of the screen.
    The Quick Settings panel will appear.
  4. Tap Settings.
  5. Tap Device information.
  6. Tap Factory Reset under Advanced.

  7. Performing a factory reset If a basic reset doesn't work, you can perform a factory reset to restore your eReader to its original settings. After a factory reset, you'll have to set up and sync your eReader again.
    If you perform a factory reset on your eReader, you'll:
    • Remove all books from your eReader. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
    • Lose any bookmarks and annotations you made in your books since you last synced your eReader.
    • Sign out of your account on your eReader.
    • Reset all of your settings and preferences.
    • Return your eReader to its original settings.
    1. If possible, back up any books or documents that you added to your eReader using Adobe Digital Editions, or that you manually added using your computer. You do not need to back up any books you bought from Kobo. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
    2. Go to your Home screen.
    3. Tap the ios-menu.svg Menu icon at the top of the screen.
      The Quick Settings panel will appear.
    4. Tap Settings.
    5. Tap Device information.
    6. Tap Factory Reset under Advanced.
kobo com help Resetting your Kobo Glo HD

Jun 30, 2016 | Kobo eReader

1 Answer

My kobo is frozen on starting sync won't turn on or off


Note: If your Kobo device has been physically damaged, it is no longer covered by Kobo's limited warranty. On a Kobo eReader, a physically damaged screen will look like it's been shattered, or you may see vertical or horizontal lines on the screen with a frozen image. If you haven't dropped or damaged your Kobo eReader, but are experiencing issues, try the steps below in the order suggested.
  • Turn your eReader off and then on again.
  • If your screen is frozen, slide the power button to the right and hold it for 10 seconds. Your eReader should turn off.
  • Turn your eReader off and charge it for at least four hours. Note: Your computer should be turned on while you are charging your Kobo eReader.
  • If your eReader isn't charging, try using a different Micro USB cable or a different USB port on your computer. Note: If your eReader's battery is completely drained it can take up to 15 minutes before it reacts to being plugged into power.
  • If you're having trouble while reading a book on your Kobo Aura H2O, Kobo Aura, Kobo Aura HD, Kobo Glo, or Kobo Mini: tap the centre of the screen to bring up the Reading Menu, tap the > Home icon to return to your Home screen, then open your book again.
  • If you're having trouble while reading a book on your Kobo Touch: press the Home button and open your book again.
  • Try a basic reset.
  • If you're still having issues, consider a factory reset.
  • If you're unable to reset your device, please contact Kobo Customer Care

Mar 14, 2015 | Kobo 6" eReader Touch Edition

2 Answers

Why cant i read previously downloaded books from kobo since my tablet updated?


You may need to relink the Kobo app to the folder where the downloaded books are stored. When you relink the app to the folder, the app will automatically categorize the books by title, author, date of publication, etc.

Sep 22, 2014 | Samsung Galaxy Tab Tablet PC

1 Answer

I downloaded a book onto my kobo glo and it just says pending? What does this mean?


You likely have to authorize it again as it thinks you have downloaded it as another non-paying subscriber. Contact the outfit you ordered it from.

Sep 21, 2014 | KOBO, INC Kobo Glo

1 Answer

Kobo screen frozen


If your kobo happens to have a frozen screen showing connected and charging plug it back into the device it was plugged into when you removed it. It will work. Trust me

Apr 08, 2014 | iPhone Apps

1 Answer

New books downloaded are not showing up on my kobo


When you have downloaded - and payed for the books, you must click on up date to library, after which you can plug in your e-reader and down load to it

hope this helps

Apr 06, 2014 | Kobo eBooks by Kobo

1 Answer

I have 150 00 in gift cards and I am being double billed I have just received my visa statement showing 4 more books that I also have receipts for from Kobo I reported this previously from my March...


Call customer service and report the error and then imediately take ur remaining credit balance and transfer to a NEW gift card,.. Good luck

May 14, 2013 | Televison & Video

1 Answer

Where do I find the KOBO desktop


The Kobo eReader is a portable device that lets you read digitized books.
Downloading the eReader is physically impossible.
However, Kobo Desktop is available on the Kobo website.
This application will let you read and buy Kobo eBooks with a computer.
Use the desktop application for transferring purchased eBooks to your eReader.
The download and installation will not take more than two or three minutes.

Open an Internet browser.
Type "kobobooks.com/desktop" in the browser's Address bar, then press the "Enter" key to load the page.
Click the "Download App!" button and the download begins.
Double click the "Kobosetup" file, when the download completes, to launch the Kobo Setup screen.
Click the "Yes" button after the User Account Control dialog box appears.

Click the "Install" button after the Windows Security dialog box appears.
Click the "Next" button after the Kobo Setup installation completes.
Click the "Finish" button to exit the Kobo Setup screen.

http://kobobooks.com/desktop

May 12, 2013 | Computers & Internet

1 Answer

Screen is frozen device will not turn on


You can do a hard reset by holding down the round home button on the front, and the silver power button on the top, hold down both these buttons until you see an apple, then release both. Do this while unplugged

Feb 12, 2011 | Kobo eBooks by Kobo

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