Only two places can assist you on how to reset your bios password on a laptop or notebook. Acer Support is the first and the second is Unlockbiosrecovery.com
the only non manufacturer to help you reset your bios password or hard drive password on a laptop. The service is legit and very helpful when I need to bypass a bios password or hard drive password on a laptop that I am working on. They have simple instructions on how to get the information needed to calculate your unique bios master password for your laptop. That info and $20 gets you the same bios master password that Acer support would calculate and give to you for $150 and they guarantee it to work. I have checked this site by ordering a master password that I already had for my Dell from Dell Support which I misplaced, when I found my original bios master password from Dell Support and compared it to the bios master password Unlockbiosrecovery.com sent me and they were exactly the same password. Saves me a lot of time and frustration when I repair a laptop that has an unknown bios password or unknown hard drive password that was set in bios. They are in California and have a phone number that real people answer and they are helpful and knowledgeable about unlocking bios or hard drives. Only real place I have found for bios recovery and hdd recovery.