Question about Kenwood Prospero Compact Km265 4.3 Litre Stand Mixer

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Speed dial not working properly only going on fast speed

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1 Answer

BEM800 speed going flat out


It is likely that the speed control switch is defective.

Nov 30, 2013 | Breville Food Mixer BEM800

1 Answer

Mixer works fine with speeds up to 6, but changing to 8-10, speed stays the same.


Sometimes can be caused by running too fast on the lower speeds. Should be 13 to 15 revolutions in 15 seconds on speed 1 then a slight increase only on speed 2.

Aug 01, 2013 | KitchenAid K5SS Heavy Duty Commercial...

1 Answer

I have a KM800 and the speed setting doesn't work properly, on slow it will go fast then slow and doesn't speed up and slow down as it should. is this repairable, as it's bloody annoying when you disa


Hi Emma,
Not going to be much help here to be honest. We have the KM020 and this is the only problem we have had with heavy machine use in 4 years - and a minor issue at that.
This place is good for spare parts http://www.buyspares.co.uk/

If you're in the UK, you can call this number 02392 392 333 and give them your post code, they'll let you know who the local service agent is.
All the best,

Dec 17, 2011 | Kenwood KM800 Major Classic Stand Mixer

2 Answers

I have a KENWOOD electronic mixer (about 10 years old)


AFTER TALKING TO KENWOOD'S REPAIR SHOP ON THE PHONE, THEY SAID THEY WOULD HAVE TO OPEN UP THE WHOLE MIXER TO REPALCE THE SPEED DIAL ---WHICH WOULD COST NEARLY AS MUCH AS BUYING A NEW MIXER...TYPICAL.
IN ANY CASE THE PROBLEM WAS DUE TO THE POOR DESIGN OF THE INTERCONNECTION BETWEEN THE SPEED DIAL AND THE NYLON WHEEL THAT INTERFACES WITH IT. IN MY CASE, AND MOST LIKELY IN MANY OTHERS, THE PLASTIC PART OF THE INSIDE OF THE SPEED DIAL DEVELOPED STRESS FRACTURES AND EVENTUALLY CRACKED OFF COMPLETELY SO THAT THE SPEED DIAL WOULD SIMPLY SPIN AND HAVE NO EFFECT ON THE MOTOR EITHER TO START OR STOP IT OR INCREASE OR DECREASE THE SPEED.
IT WAS FAIRLY EASY TO SEE THE PROBLEM ONCE YOU REMOVE THE TWO SCREWS THAT CONNECT THE MOTOR TO THE METAL SWING ARM. THAT WILL ALLOW THE MOTOR TO DROP DOWN ABOUT A CENTIMETER OR HALF AN INCH.
TO FIX THE PROBLEM IT IS SIMPLY A MATTER OF FIGURING OUT _- HOW TO GET THE INSIDE OF THE SPEED DIAL TO RECONNECT TO THE NYLON DISC FROM THE MOTOR!

I DECIDED TO FIRST: USE A REGULAR HOUSE HOLD SEWING PIN (TWO OF THEM ONE FOR EACH SIDE OF THE WHEEL ASSEMBLY) TO SERVE AS A TYPE OF "PIN" TO SECURE THE TWO OBJECTS TOGETHER.
HEAT UP THE PIN UNTIL IT IS RED HOT!! AND USING SOME NEEDLE-NOSE PLYERS BEGIN TO PUSH THE PIN THRU THE PLASTIC (OF THE SPEED DIAL) AND FINALLY INTO THE NYLON DISK BELOW IT. IT MAY TAKE SEVERAL ATTEMPTS TO BURN THE SMALL HOLE BUT ONCE IT IS DONE A FINAL HEATED PIN OR VERY SMALL NAIL IS PUSHED THRU AND ALLOWED TO COOL THUS BECOMING STUCK!! DO THIS FOR BOTH SIDES IF YOU HAVE COME THIS FAR YOU WILL KNOW WHAT I MEAN.
NEXT I FILLED THE SURROUNDING WHOLE NEXT TO THE PIN AND ON BOTH SIDES WITH A VERY , VERY GOOD 2 PART EPOXY GLUE.. (TAKE YOUR TIME IT MAY TAKE SEVERAL HOURS TO FINISH IT BECAUSE YOU NEED TO USE THE TIME TO DO SEVERAL LAYERS OF EPOXY TO DRY.. THAT WILL HOLD THE SPEED DIAL LIKE A ROCK AND WILL BE BETTER THAN THE ORIGINAL !! AND BEST OF ALL IT SAVES THE MIXER AND DIDNT COST MUCH AT ALL!!
IN A NUT SHELL THE PINS FORM THE SAME FUNCTION AS REINFORCING RODS IN CEMENT TO HOLD IT TOGETHER ALSO GIVING THE EPOXY SOMETHING TO BIND TO !!

Mar 19, 2009 | Kenwood Food Mixers

1 Answer

Kitchen Aid stand mixer just started going really fast at the lowest speed. I tried checking the sensor as some have suggested but is still goes really fast. It's only been used a few times. Is there...


Hi. Goto www.mendingshed.com , locate and download the free Kitchenaid Service Manual. This is a comprehensive manual and will help you with your task. You can also go to the Kitchenaid website and download the Parts Catalog for your mixer model.
Good luck!

If this solution has assisted you, please rate it. ricardok45.

Mar 10, 2009 | KitchenAid K45SS Classic Stand Mixer

1 Answer

West bend stand mixer # 41039 dial won't turn


If the mixer does not work on all speeds, then check motor wiring and control board.

If the mixer is less than one year old call manufacturer at the number listed on the owners manual.

To get parts for your mixer you can contact West Bend Appliance Parts - Bettervac 1-800-675-9491

Dec 08, 2008 | West Bend 41125 Hand/Stand Mixer

3 Answers

Sunbeam Mixmaster model 9 speed control problem


Try www.davesrepair.com/pdfmanuals
You can download the manual for your specific model there, and most of them that I saw included at least basic maintenance like oiling and greasing locations. Good luck!

Oct 26, 2008 | Sunbeam 2386 MixMaster Series Stand Mixer

4 Answers

Kenwood chef 700w


I think its the control modul that has stoped working ,sadly.

Mar 13, 2008 | Kenwood KM800 Major Classic Stand Mixer

9 Answers

Mixer goes really fast then stops


First thing, check the Hall Effect Sensor (part # 9703312) to make sure that it is seated snugly AND properly!  The Hall Effect sensor measures the speed of a tiny rotating magnet and basically tells your mixer how fast it should rotate.  I was experiencing the same problem that many others have described here--my mixer would go really fast no matter what speed I put it on and it would shut off after five seconds. I came to the FixYa site and saw that one solution that seemed to work was to replace the Hall Effect sensor.  So I went to a local hardware store and purchased a new Hall Effect Sensor for about $13.  After I replaced the "defective" sensor, my mixer still did not work.  So, I started experimenting with the three prong orientation of the control board--this can make a big difference. After a little trial and error, I found the correct orientation for the sensor and my mixer worked good as new!  But I was curious to see if the improper orientation was the cause of my original "defective" sensor.  So I put the "defective" sensor back with the proper orientation and THIS ALSO FIXED MY SPEED PROBLEM! There was nothing wrong with my original Hall Effect Sensor at all--it simply was not snugly or properly seated!  I'm not sure how it happened--possibly over time the sensor prongs may have become unseated from the vibrations of running the mixer on high speeds--but my original Hall sensor was not seated properly or snugly.  So before you run out and buy a new Hall Effect sensor make sure that the original one is not only snugly seated but also properly oriented!  If I knew how to add digital pics, I would have put pictures in my comments to clearly demonstrate what I found.  Unfortunately, I am not sure how to do this.   To sum this up: 1. Download the parts information and diagrams from the Kitchenaid site and find the Hall sensor (part # 9703312).  2. Make sure that the Hall sensor is firmly attached on both ends.  The actual sensor should be located next to a tiny magnet and this end needs to be securely seated.  And the other end of the Hall effect sensor has three small prong holes which also need to be firmly and corrected seated to the control board! Bottom line, my mixer is working like new and I put the original Hall Effect sensor back in the mixer. I'm going to hold on the new one as a backup...you never know.

Dec 29, 2007 | KitchenAid KP2671 Professional 6 Series...

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