Question about Epson AcuLaser C900 Printer

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Epson C900 print shifted down page -

I used to print out from MS Image composer on A4 size paper setting. Previously, the C900 did not complain and printing was ok. Only recently after leaving 1.5 inches blank from the top A4 paper, it starts to print the images and the rest falls off the end of the page and it tells me that incorrect paper size has been used. I have not changed anything software driver or hardware, which leaves me puzzled. I have tried changing paper size , offset setting it does not help much as in felix case. I am using XP. I have reinstalled the drvier on another laptop and it has the same behaviour and error. Please advise and thanks in advance.

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Re: Epson C900 print shifted down page -

OK after messing about with the drivers I got it to work. I downloaded a driver from Epson singapore and it made no difference. So, I re used the driver from Epson UK and hey presto the thing works again. Why? Good question. Maybe the people in Epson have no idea either.
So, I suggest deleting the driver rebooting the system and reinstalling it. I hope you get it working.

Posted on Dec 22, 2007

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Re: Epson C900 print shifted down page -

Hi chara

chara i have delayed to respond to your question because i wanted to simulate your situation. To say the least i have setup my machines to the dimensions you have mentioned but i still get good prints with obviously that final message that "incorrect paper size"

pass more details on 1. ms image version 2. printer settings (reset all to default) 3. ms image printer properties settings.

i have a feeling that this problem come from ms image end

Posted on Dec 20, 2007

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