Question about Epson AcuLaser C900 Printer
I used to print out from MS Image composer on A4 size paper setting. Previously, the C900 did not complain and printing was ok. Only recently after leaving 1.5 inches blank from the top A4 paper, it starts to print the images and the rest falls off the end of the page and it tells me that incorrect paper size has been used. I have not changed anything software driver or hardware, which leaves me puzzled. I have tried changing paper size , offset setting it does not help much as in felix case. I am using XP. I have reinstalled the drvier on another laptop and it has the same behaviour and error. Please advise and thanks in advance.
OK after messing about with the drivers I got it to work. I downloaded a driver from Epson singapore and it made no difference. So, I re used the driver from Epson UK and hey presto the thing works again. Why? Good question. Maybe the people in Epson have no idea either.
So, I suggest deleting the driver rebooting the system and reinstalling it. I hope you get it working.
Posted on Dec 22, 2007
chara i have delayed to respond to your question because i wanted to simulate your situation. To say the least i have setup my machines to the dimensions you have mentioned but i still get good prints with obviously that final message that "incorrect paper size"
pass more details on 1. ms image version 2. printer settings (reset all to default) 3. ms image printer properties settings.
i have a feeling that this problem come from ms image end
Posted on Dec 20, 2007
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try to find the margin settings of the application that you are printing with. If margins are setup in a wrong way it will print anywhere it likes.
Aso see the paper size. e.g. A4, A3 etc.
I think you should take a normal a4 paper and print it and see the size of the image and the size of the document that you have created.
Another way to test it is to copy the image(content) only and paste it in some other application like MS Word or something else and try to print it in 4x6.
If it is an image and you can copy it to MS Paint then do it and cut everything else (crop the image accordig to its' size), then print.
Remember to place the paper on the right hand side of the paper tray. (You can do the reverse also if it required.)
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