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The ribbon is broken or the ribbon has not been properly loaded in the printer

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Good afternoon, I am having problems getting my printer to print a complete card without telling me that the ribbon is broken. The error code I am receiving is PR-01724 The Printer I am using is the...


PR-01724 Ribbon Break

The print ribbon is broken.

Possible Cause 1: The print ribbon has broken or is not installed.

Solution 1: Trim the broken ribbon evenly and tape the cut end of the ribbon to the ribbon on the take-up spool. Install the ribbon cartridge.
NOTE: Do not switch take-up spools when fixing.

Possible Cause 2: If the ribbon type is K or KT, the print ribbon is at the end of the roll.

Solution 2: Load a new roll of monochrome print ribbon.

Technical issues:

•If you have recently changed edge-to-edge settings using the SmartDriver, printing might be too close to the edge of the card. Change edge to edge settings.

•You might have moved the print ribbon while the printer power was off. The next card will print correctly. The printer is designed to allow you to fix problems while the printer power is on.

•If the print ribbon is stuck to the card, the Intensity setting might be so high that printing causes the ribbon to stick to the card. Lower the Intensity or power setting.

•The card design might be longer than the card size. Change the card design to be less than or equal to the card size in the long direction (3.37 inches or 85.60 mm).

•Printing might not be positioned properly on the card. Change the "Left/Right" position of printing (using the SmartDriver) so the printing begins and ends on the card.

Jun 20, 2011 | Datacard SP55 Plus Printer

2 Answers

Says paper is out says ribbon is out. Both are loaded properly. Says head is open. It's not. Turned off and on. Received error code bblock v23


I am having the same issue. Please help. Not having luck with this printer. I thought it was easier to print some labels.

Jun 23, 2010 | Zebra Thermal S4m Dt Zpl 203dpi Rs232/par...

1 Answer

Power light lit Pause light lit data light flashing and display saying printer idle , ribbon out


Press the pause button to take the printer off pause...

The data light is flashing because it has labels to print...

Check to be sure your ribbon is loaded properly.

Jun 20, 2010 | Zebra 203DPI Printer

1 Answer

Hi, My name is Hakan and I'm having trouble with an ZM 400 label printer. My ploblem is that I get Out of Ribbon, Pause in Zebra status Monitor. What can be the problem?


If you are using a colored ribbon it might be too transparent for the ribbon sensor to read. Re-calibrate the ribbon sensor.
If you're using black ribbon and you're sure that it's loaded properly and the sensor isn't being blocked, then print a sensor profile and re-calibrate the sensors if necessary.

Mar 03, 2010 | Zebra 203DPI Printer

1 Answer

Printer does not print properly


can you please discribe your problem properly....


replace ribbon mask and check ....reomve the head and check any pin broken or what if broken means you can repair it or replace new head..... for clear print u can do the head gape adjustment but its require a experiance person to do this ......

Oct 08, 2009 | Epson Dot Matrix LQ-300+ Printer

2 Answers

P430i - Ribbon Broken / Out of Ribbon error


ribbon cut again and again after put 2 or 3 cards pls give instruction how to solve the problem.

Mar 03, 2009 | Zebra P330i Thermal Card Printer

2 Answers

Error / Ribbon Jam/Broken


When you open and close the lid on this printer, it tries to realign the ribbon. If you are getting this error, I suggestion you Calibrate the print ribbon through the print driver printing preferences on the Calibrate tab.

Dec 12, 2008 | Fargo DTC550 Thermal Card Printer

2 Answers

Broken ribbon message for my zebra card printer


It could mean that the ribbon sensor on the printer is broken. Sounds like you need to send back to zebra for repair. This is free if printer is still under warranty. check out zebra's website for info on how to return printers for service.

Sep 11, 2008 | Zebra Eltron P330i Card Printer

2 Answers

Error code 754


It's very possible you are not installing the ribbon properly.
When loading a new ribbon on a Monarch printer, you must save the plastic ribbon core (it's butter yellow in color) from the previous roll of ribbon. The core is what the ribbon is wound up on.
Do not throw away this plastic core - you need it for the next roll of ribbon you load!
You have to move this now empty core from the back ribbon spindle and slide it on the front ribbon spindle. You then load the new ribbon on the back spindle and attach the ribbon end to the empty plastic ribbon core on the front spindle.
You CAN NOT just tape the ribbon to the front spindle. You must have an empty ribbon core to attach the new ribbon to. The printer will give a 754 error unless you have two plastic cores on the two spindles. It can also give a 754 error if the ribbon is not loaded properly, and also if you have a bad motherboard. There are no ribbon sensors, so that's never going to be a problem...

Jul 28, 2008 | Paxar Monarch 9850 Thermal Printer

1 Answer

Clear Ribbon


Well, the "ribbon" that was just pulled was the "RULER" it is the guide of the printhead... as you will look closely there are tiny vertical lines to it and as long as the clear ribbon thing is not broken. Putting it back, you will have to open the printer and insert that ribbon back to the back of the printhead and back to their proper holders. GOOD LUCK.

Pls. rate us properly. Thanks.

Dec 01, 2007 | HP PSC 1315 All-In-One InkJet Printer

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