Question about Canon Pixma MP500 All-In-One InkJet Printer

2 Answers

Pixma MP500 will not print in black

When I hit print button and menu comes up the PROPERTIES window does not come up when I hit the button. I am attempting to turn of the color print and print exclusively in black. This started since I have been trying to get the printer compatible with Vista. I have already downloaded a supposedly upgraded drive.

Posted by on

  • Dixie Dick Oct 18, 2007

    I went to Canon Service.  At that time the problem was that the scanner was not operative.



    We uninstalled the printer driver, found the Vista compatible drjver on the internet, and



    installed the new one.  I was not aware of the lack of printing black capability until much later when I received a monthly magazine with over 50 pages of color which I had previously been copying in black.  I did find a fix that instructed to go to "properties" via the Control Panel rather than from the window that appears when the print command is exercised but again, no response.  I'll go through the unistall and install procedure again but I don't think that it is the answer since the previous change did result in activating the scanner.

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 1,006 Answers

Complete remove old drivers from your pc then resart....Go my computer - properties - hardvare - device menager click over printer device properties - go to update driver - install from list or specifik location ( advanced ) NEXT - include this location in the search - browse then find driver and go next when u have finish that restart computer...After restart go with safe mode ( F5 OR F8 ETC...) with admin privilege and put on usb connect cable in usb hub port...Install software and pc will automaticlly detectet printer if it still wont workin i will tell you next procedure to help you...And if you are done please rate this solution as SLOVED

Posted on Oct 16, 2007

  • arben pllana
    arben pllana Oct 16, 2007

    Or use original vista cd and repair OS



     



    or



     



    check bios for usb port all open ( enable )

×

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 363 Answers

Presumably you have just upgraded from XP to Vista. I think the old XP printer driver may still be in effect or Vista has given the printer a generic driver with no advanced properties. Have you tried completely removing the old driver, deleting the printer then installing the printer and new driver from scratch? Else try going to the printer device properties and update driver then direct the updater to the downloaded files.

Posted on Oct 09, 2007

  • Martin B
    Martin B Oct 09, 2007

    One other thing, if this printer is on the USB port then don't forget to connect it after driver installation so it is detected correctly.
    Please also check the instructions/FAQ at the site you downloaded the drivers from in case there is something I'm missing.

  • Martin B
    Martin B Oct 18, 2007

    Thats pretty much what I said but be aware that the scanner driver is operating on a seperate piece of hardware in the same unit and although your driver update includes the scanner, a problem with one does not always indicate a problem with the other.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

It print all color blue


use the printer utilities
Using the Printer Utilities

how to
Accessing the printer software You can access the printer software from most Windows applications, or from the Windows Start menu.
When you access the printer software from a Windows application, the settings that you make apply only to the application you are using.
When you access the printer software from the Start menu, the settings that you make apply to all of your Windows applications.
Refer to the appropriate section below.

From Windows applications

Follow the steps below to access the printer software.
Click Print or Print Setup on the File menu. In the dialog box that appears, click Printer, Setup, Options, or Properties. (Depending on your application, you may need to click a combination of these buttons.) The printer software opens.

From the Start menu

Follow the steps below to access the printer software.
For Windows Me, 2000, NT 4.0, 98 and 95 users, click Start, point to Settings, then click Printers.
For Windows XP users, click Start, then click Control Panel, then click Printers and other hardware, then click Printers and Faxes.
For Windows Me, 98, and 95 users, select your printer, then click Properties on the File menu.
For Windows XP and 2000 users, select your printer, then click Printing Preferences on the File menu.
For Windows NT 4.0 users, select your printer, then click Document Defaults on the File menu.
The printer software opens.

May 13, 2015 | Epson L210 - multifunction printer /...

1 Answer

I have to click the go button everytime i print a smaller piece of paper


Paper size mismatch. Printer menu(printer front panel/paper size) select any size as well as in system printer properties select any size to over come from this issue..

May 30, 2012 | HP Color LaserJet 2600n Printer

1 Answer

I have a pixma 1500 and I need to print black and white prints. I am using edible paper and edible ink. Instead of black and white I am getting pinkish gray instead of gray. I was told before that I...


Apparently, when grayscale printing is selected, some color ink is still used which is why you are getting a pinkish gray color instead of just gray. Here are instructions for solely using the black ink tank.

Print using pigment black ink only (Windows)
Instructions to print using only the pigment black ink tank only. Occasionally you may need to print using black ink only. Using grayscale alone does not provide this option and the color inks will still be used. By following this procedure you may print using only the pigment black ink tank.

Note: Some color ink will still be used for print head maintenance.

Note: Image quality may be sacrificed when printing photographs.

Open the Properties / Preferences window for the printer.

For Windows 7
Click 'Start' from the bottom left of the Windows screen, and 'Devices and Printers .'
Click your right mouse button on the listing for your printer, and then select 'Printing Preferences...' from the menu that appears.

For Windows Vista
Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
Click your right mouse button on the listing for your printer, and then select 'Printing Preferences...' from the menu that appears.

For Windows XP Home Edition
Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
Click your right mouse button on the listing for your printer, and then select 'Printing Preferences...' from the menu that appears.


For Windows XP Professional Edition
Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
Click your right mouse button on the listing for your printer, and then select 'Printing Preferences...' from the menu that appears.


For Windows 2000/ Me/98 (if applicable)
Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

Click on the Main tab.

Select 'Plain Paper' as the Media Type. If any other paper type is selected, color ink will be used to create black.

Apr 23, 2011 | Canon PIXMA iP1500 InkJet Photo Printer

1 Answer

I have a canon mx310 color printer, I would like to disable the color ink cartridge as it is running low on ink


Note: Some color ink will still be used for print head maintenance.

Note: Image quality may be sacrificed when printing photographs.
  1. Open the Properties / Preferences window for the printer.

    For Windows Vista
    • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
    • Click your right mouse button on the listing for your printer, and then select 'Printing Preferences...' from the menu that appears.
    For Windows XP Home Edition
    • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
    • Click your right mouse button on the listing for your printer, and then select 'Printing Preferences...' from the menu that appears.

    For Windows XP Professional Edition
    • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
    • Click your right mouse button on the listing for your printer, and then select 'Printing Preferences...' from the menu that appears.

    For Windows 2000/ Me/98 (if applicable)
    • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
    • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

  2. Click on the Main tab.

  3. Select 'Plain Paper' as the Media Type. If any other paper type is selected, color ink will be used to create black.

    win_main_plain_paper.jpg

    Note: The pigment black ink will only be used when printing on plain paper.

  4. Select the box for 'Grayscale Printing'.

    win_main_grayscale_print.jpg

    Note: If either 'Borderless Printing' or 'Duplex Printing' are enabled from the Page Setup tab, grayscale will be created using a combination of the color (dye) inks to prevent smearing.

  5. Click 'OK' to save the changes.
The printer will now only use the pigment black ink tank.

Dec 04, 2010 | Canon MX310 Office All-In-One Printer

1 Answer

Can't get printer to print in color


...before anyone can answer. Do you have the latest print driver loaded for that printer? Don't know anything about Softplan but I do know that it relies on the printer's Windows print driver. Can you print in color from other applications to that printer successfully? Can you print in color from Softplan to other printers? Is there a "Print in black only" mode in the driver that might be selected? Is your Softplan configured to output CMYK or RGB (in Perferences or Setup, e.g.)?

you went into the printer settings and turned off your color printing, it's actually pretty easy to turn back on.

( I'm assuming you're working on windows XP - if not, the directions should still get you to the same place)

click: start, settings, printers. in the printers, right click on the DJ 920c, and left click properties.

when the properties page comes up, on the bottom you should see a button called 'printing preferances. click on that, and then click on the 'Paper/Quality' tab. on the bottom there, you should see the selection for color/black-white - hit that to color, hit apply/ok, and apply/ok again, and try printing, and the color should be restored.

please let me know if this works. :)

0101010 G.I.G hacker 010101
www.gighacker.blogspot.com

Feb 12, 2010 | Office Equipment & Supplies

1 Answer

How do you print a test sheet on a dell 5100 cn of the various colors?


You can see the colors printed on this printer in three different methods. Well, there may be more, but I'll discuss three.

First, there is a menu screen on the printer. you can choose to print a test page from this menu. It should print in all the available colors.

Second, you can open the printers folder on your computer. Find this specific printer and look at its properties (right click, properties). Under the General tab, found in the lower right corner, there is a button to print a test page. This test page is a WINDOWS test page, and will display come of the colors on the Windows logo.

Third, you can open your favorite picture, whether it is one you took with your camera or a sample picture in the operating system. Click File, Print, and be sure the Dell printer is selected.

Good luck.
tony

Jun 10, 2009 | Dell 5110cn Laser Printer

2 Answers

Black ink only


Print using pigment black ink only (Windows) Instructionsto print using only the pigment black ink tank only. Occasionally youmay need to print using black ink only. Using grayscale alone does notprovide this option and the color inks will still be used. By followingthis procedure you may print using only the pigment black ink tank. Note: Image quality may be sacrificed when printing photographs.
  1. Open the Properties / Preferences window for the printer.

    For Windows Vista
    • Click/ Select 'Start' from the bottom left of the Windows screen, 'ControlPanel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
    • Clickyour right mouse button on the listing for your printer, and thenselect 'Printing Preferences...' from the menu that appears.
    For Windows XP Home Edition
    • Click/ Select 'Start' from the bottom left of the Windows screen, 'ControlPanel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
    • Clickyour right mouse button on the listing for your printer, and thenselect 'Printing Preferences...' from the menu that appears.

    For Windows XP Professional Edition
    • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
    • Clickyour right mouse button on the listing for your printer, and thenselect 'Printing Preferences...' from the menu that appears.

    For Windows 2000/Me/98
    • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
    • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

  2. Click on the Main tab.

  3. Select 'Plain Paper' as the Media Type. If any other paper type is selected, color ink will be used to create black.

    win_main_plain_paper.jpg

    Note: The pigment black ink will only be used when printing on plain paper.

  4. Select the box for 'Grayscale Printing'. If the document to be printed is in black only, then this step may be skipped.

    win_main_grayscale_print.jpg

    Note: If either 'Borderless Printing' or 'Duplex Printing' are enabled from the Page Setup tab, grayscale will be created using a combination of the color (dye) inks to prevent smearing.

  5. Click 'OK' to save the changes.
The printer will now only use the pigment black ink tank.

Oct 15, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Workcentre c2424 Color Problem


For Microsoft Windows 2000 / XP OS:
  1. Within an application, click on [File] on the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on the [Properties] button. The Properties window will be displayed.
  3. Click on the [TekColor] tab.
  4. Select a TekColor correction.

    NOTE: It may be necessary to try all the color corrections to obtain the required results.

  5. Click [OK] twice to send the print job to the printer.
For Microsoft Windows 98 / ME OS:
  1. Within an application, click on [File] on the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on the [Properties] button. The Properties window will be displayed.
  3. Click on the [TekColor] tab.
  4. Select a TekColor correction.

    NOTE: It may be necessary to try all the color corrections to obtain the required results.

  5. Click on [Apply].
  6. Click [OK] twice to send the print job to the printer.
From the Apple Macintosh OS 9:
  1. Within an application, click on [File] on the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. From the General pull-down menu, select [TekColor].
  3. Select a TekColor correction.

    NOTE: It may be necessary to try all the color corrections to obtain the required results.

  4. Click on [Print] to send the print job to the printer.
From the Apple Macintosh OS X (10.2.x and 10.3.x):
  1. Within an application, click on [File] on the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. From the Copies and Pagespull-down menu, select [Image Quality].

    NOTE: If the Image Quality option is not displayed on Copies and Pages pull-down menu for OS X, configure the printer with the correct PPD. See the procedure below, if needed.

  3. Select a TekColor correction.

    NOTE: It may be necessary to try all the color corrections to obtain the required results.

  4. Click on [Print] to send the print job to the printer.
To configure the Printer with the correct PPD:
The PPD file contains features a particular printer supports such as TekColor Corrections. In order for the TekColor Corrections and other printer specific features to be available, the correct PPD file must be specified when the printer is installed, or modify the setting following the procedure below.
  1. Open the appropriate utility: Print Center (for OS 10.2.2.x) or the Printer Setup Utility (for OS 10.3.x):
    1. Double-click on the [Hard Drive].
    2. Double-click on the [Applications] folder.
    3. Double-click on the [Utilities] folder.
    4. Double-click on [Print Center] or [Printer Setup Utility].
  2. Select the appropriate printer from the Printer list.
  3. Click on [Printers] on the toolbar, and then select [Show Info] from the menu.
  4. From the Name and Location pull-down menu, select [Printer Model]. The current PPD being used will be displayed.
  5. If the PPD displayed is incorrect (for example; the PPD is set to 'Generic PostScript Printer'), click on the pull-down menu, and select [Xerox].
  6. Select the corresponding PPD for the printer and then click on [Apply Changes].

    NOTE: Make sure the correct feature set is selected. For example; if the printer is a Phaser 8400DP, make sure the DP feature set is selected.

  7. Close any open windows.
  8. Make sure the Image Quality option is available on the Copies and Pages pull-down menu following the OS X procedure above.

Jan 10, 2008 | Xerox C2424 Copier

1 Answer

Color printing problem~only green, yellow, blue


The TekColor correction options provide simulations of different color devices. Automatic is the default correction for general image processing. Use the following table to determine what option you want to use.
TekColor
Description
Automatic Applies the best color correction to each graphic element: text, artwork, and photographs Office Color sRGB Display: Approximates the colors on a computer display.
sRGB Vivid: Produces brighter, more saturated colors than sRGB Display. Press Match SWOP Press: Matches specifications for Web Offset Publications.
Euroscale: Matches Fogra glossy paper specification.
Commercial: Approximates U.S. commercial press target.
SNAP Press: Matches specifications for Newsprint Advertising Production. None Applies no color correction. Use with other color management tools, such as International Color Consortium (ICC) profiles, ColorSync, or the PANTONE Color Chart for the printer. Black & White Converts all colors to shades of gray
From the workstation, select the color correction in a supported driver.
Microsoft Windows 98 SE / ME / 2000 / XP/ Server 2003 / NT 4.x Operating Systems (OS):

NOTE: Some of the color corrections are grouped under Office Color or Press Match.
  1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on the [Properties] button located on the top, right of the window. The Properties window will be displayed.
  3. Click on the [TekColor] tab.
  4. Select the required color correction.
Apple Macintosh OS 9.x:
  1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on [General], and then select [TekColor] from the pull-down menu.
  3. Select the required color correction.
Apple Macintosh OS X, (version 10.2 and higher):
  1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on [Copies and Pages], and then select [Image Quality] from the pull-down menu.
  3. Select the required color correction.

Dec 05, 2007 | Xerox Phaser 8500/DN Printer

2 Answers

Color on monitor different from print


Windows 2000 / XP
  1. From the application's File menu, select Print to display the application's Print dialog box.
  2. Click the Properties button located at the top, right of the Print dialog box to display the printer Properties window.
  3. Click the TekColor tab.
  4. Select a TekColor correction. It may be necessary to try all the color corrections to obtain the desired results.
  5. Click OK to return to the Print dialog box, then click OK to send the print job to the printer.
Windows 98 / Me
  1. From the application's File menu, select Print to display the application's Print dialog box.
  2. Click the Properties button located at the top, right of the Print dialog box to display the printer Properties window.
  3. Click the TekColor tab.
  4. Select a TekColor correction. It may be necessary to try all the color corrections to obtain the desired results.
  5. Click the Apply button at the bottom, right of the Printer Properties window.
  6. Click OK to return to the Print dialog box, then click OK to send the print job to the printer.
Macintosh OS 9
  1. From the application's File menu, select Print.
  2. Click on the General drop-down list and select TekColor.
  3. Select a TekColor correction. It may be necessary to try all the color corrections to obtain the desired results.
  4. Click the Print button to send the print job to the printer.
Macintosh OS 10 (10.2.x and 10.3.x)
  1. From the application's File menu, select Print.
  2. Click the Copies and Pages drop-down list and select Image Quality.
  3. Select a TekColor correction. It may be necessary to try all the color corrections to obtain the desired results.
  4. Click the Print button to send the print job to the printer.
note_image33x30.gif Note: If the image quality option is not displayed, refer to configure the printer with the correct PostScript Printer Description (PPD) File Below. Configure the Printer with the Correct PostScript Printer Description (PPD)
note_image33x30.gif Note: The steps below are only necessary if the Image Quality option is not available in Macintosh OS X. The PPD file contains features a particular printer supports such as TekColor Corrections. In order for the TekColor Corrections and other printer specific features to be available, the correct PPD file must be specified when the printer is installed. To ensure the printer is configured with the correct PPD file:
  1. Open the Print Center (for OS 10.2.2.x) or the Printer Setup Utility (for OS 10.3.x):
    1. Open the Hard Drive.
    2. Open the Applications folder.
    3. Open the Utilities folder.
    4. Open the Print Center or Printer Setup Utility.
  2. With the Print Center or the Printer Setup Utility open, select the appropriate printer from the printer list, then click Show Info from the Printers menu.
  3. Click the Name and Location drop-down lsit and select Printer Model.
  4. The current PPD being used will be displayed. If the PPD shown is incorrect (for example; is set to Generic PostScript Printer), click the drop-down list and select Xerox.
  5. Select the corresponding PPD for the printer and click Apply Changes. note_image33x30.gif Note: Make sure the correct feature set is selected. For example; if the printer is a Phaser 8400DP, ensure the DP feature set is selected.
  6. Close the Printer Info window, close the Printer List window, then check that the Image Quality option is available.

Nov 05, 2007 | Xerox Phaser 8400 Laser Printer

Not finding what you are looking for?
Canon Pixma MP500 All-In-One InkJet Printer Logo

70 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2104 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...