Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen vision M wont dock

It worked fine on my moms. thought it didnt work on my dads cuz no software, cept it wouldnt charge with the usb port on the wall. It charged fine on the wall charger using the charging port, just not with the usb adapter clip on. anyways, got the software and sync adapter but it still wont work. my dads zen microphoto is working and my player charges on my boyfriends computer so I know the problem isnt with the player. When i plug it in, instead of ba-bum i get a ba-ba-ba-ba-bum. my zen media explorer doesnt recognize it nor does media player. I redownloaded version 11 again and rebooted twice. still nada. Help!!

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Re: Zen vision M wont dock

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize

Posted on Dec 17, 2007

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1 Answer

My zen wont connect to my computer no matter what

Your USB port might be little older version for it you have to upgrade it from net then it will work properly. Thanks :)

Jan 01, 2010 | Creative Labs Zen Vision Digital Media...

1 Answer

My PC can't seem to recognise my Creative Zen Vision M 30gb anymore. It has been working fine but today nothing doing. The display on the device says it is docking when I plug into PC but PC says it is not...

What you have to reset is the PC, not the Zen.

Try unplugging the PC AC cord for ten-fifteen minutes. This will drain power and get rid of electrostatic charges accumulating on USB connector contacts.

If that does not work, check USB status in device manager, and test the Zen with a different cable. Also test the unit on a different computer.

Aug 14, 2009 | Creative Labs ZEN Vision:M Digital Media...

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Creative zen vision :m 30gb wont turn on

if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.

Apr 03, 2009 | Creative Labs Zen Vision Digital Media...

2 Answers

Creative Zen: M Not Docking with computer!

I had the same problem. This worked for me on a Zen that is 2 years old: Go into the Control Panel on the start menu and select System. Then select Hardware and then Device Manager. You will see a list of all the devices on your pc. Now you should see your Zen about half way down the list. Highlight it and then at the top in the menu item Action select Uninstall. Windows will then uninstall your hardware. Unplug your Zen from the USB port, if you haven't already done so, and then plug it back in. Windows should then reinstall your device and you should be good to go.

Oct 14, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Not charging

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

If this fails, check the Knowledge Base -,/?St=615,E=0000000000373157985,K=8856,Sxi=15,kb=ww_english_add,VARSET=CategoryID:213,VARSET=mcn:MP3%20Players,VARSET=catfaq:CATFAQ_213,usetemplate=product.tem,VARSET=ws:

Apr 09, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Creative ZEN Vision M

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize

If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Feb 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

My computer and zen not mixing!

First try different usb port
then different computer if you have one
make sure you have media player 11
remove the usb drivers and reboot and let the computer reinstall them

Nov 09, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer


if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.

Oct 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

Frozen or dead

complain with te company and make them give you a refund!!!

Sep 04, 2007 | Creative Labs ZEN V Plus MP3 Player

3 Answers


return it while u have u receipt in sight

Apr 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

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