Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen vision M wont dock

It worked fine on my moms. thought it didnt work on my dads cuz no software, cept it wouldnt charge with the usb port on the wall. It charged fine on the wall charger using the charging port, just not with the usb adapter clip on. anyways, got the software and sync adapter but it still wont work. my dads zen microphoto is working and my player charges on my boyfriends computer so I know the problem isnt with the player. When i plug it in, instead of ba-bum i get a ba-ba-ba-ba-bum. my zen media explorer doesnt recognize it nor does media player. I redownloaded version 11 again and rebooted twice. still nada. Help!!

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  • slybrad Dec 08, 2007

    wont dock

  • Anonymous Dec 17, 2007

    same problem. computer wont recognize my vision m nor charge. it says its charging...but its still dead. it says player not connected...but it is. i think its faulty or the m just doesn't have a long life span...here i come i-pod.

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Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Posted on Dec 17, 2007

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If this fails, check the Knowledge Base - http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=615,E=0000000000373157985,K=8856,Sxi=15,kb=ww_english_add,VARSET=CategoryID:213,VARSET=mcn:MP3%20Players,VARSET=catfaq:CATFAQ_213,usetemplate=product.tem,VARSET=ws:http://us.creative.com/

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If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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First try different usb port
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if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.

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complain with te company and make them give you a refund!!!

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