Question about Canon PIXMA MP600 all-In-One InkJet Printer

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Canon MP600 printer

I have just installed a new yellow ink tank but the printer will now not work. A message "cannot be recognised" comes up against the yellow icon. Any thoughts Thanks

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  • Brian Thomas Nov 02, 2007

    Have the same message but ink is nearly full. After releasing tank and re fitting it works sometimes. Had one message which read defective carriage

  • Anonymous Dec 16, 2007

    I have the same problem but it's the wide black cartridge that "cannot be recognised". It worked fine for awhile, it still has plenty of ink left in it, and turning off and on does not solve the problem.

  • Anonymous Dec 22, 2007

    U041 Problem tells me I'm out of ink and to replace it - ink is full

  • elkelina Dec 26, 2007

    Had same problem with blue cartridge. Seems to be very common. Canon should fix this contact problem by reimbursing users with the defect cartridges. The only thing which helps, is to replace the (half full cartridge)
    with a new one. Did you know that Office depot pays for empty cartridges?

  • dummy101 Feb 07, 2008

    I am having this same problem with the ink tank cannot be recognized. Mine is also with yellow cartridge which is still half full. Neither taking the cartridge in and out or turning the printer off and on works. The printer is virtually useless because I cannot print anything because of this error message.

  • MG88 Feb 11, 2008

    I have the same problem with the blue cartridge. I have tried turning it on and off.....sometimes it works, i.e. printa a page or two, but then when try to print a new document it comes up with same error msg. Seems to be a common problem....does Canon acknowledge this?

  • Anonymous Dec 04, 2008

    same problem, magenta cart is not accepted although if one of the other carts is moved into the slot it will recognise that.

  • danielle85 Dec 11, 2008

    Installed new cartridges a while back. then it came up saying ink is low on the yellow cartridges so i bought new cartridges in antipaction of it running out. Finally said it was empty last night. gone to change cartridge this morning an the yellow is still full but it tells me it is empty. Phoned canon and they said they will phone back - lets see if they do!!

  • d-kservais Dec 14, 2008

    I've tried all of the above, short of replacing the cartridge, which I'm going to try today - I NEED to print! Popping the cartridge out and shaking it worked for a while, doing the on/off worked for a while, but now nothing! I'd even opt for printing in B/W, but I see how to bypass the error message. This is only happening with the yellow.



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Original Canon ink tanks have a small ID chip installed ,which may not allow the printer to recognise the tank as genuine, if there is the slightest smear on the contacts, such has a finger print.
We believe that the major problem is simply faulty chips, and depending on the comsumer laws in your country, and more importantly the consumers will to make use of their basic rights to expect a manufacturer should replace goods that are not of "Merchantable quality".

In other words that the product should provide the good quality ink, and the ability to print it onto paper, with quality relative to a companies promise in their advertising. Large international companies sell millions of ink tanks, and will continue to ignore consumers that they have sold a useless product to knowing that a large percentage will buy at least another set in the hope that they will get as good result, or will find it to hard to over come obstacles that the vendor will raise to put you off. The recycling industry can provide answers to many of these problem. Chips can be reset with tools developed for this purpose.
If you buy good quality conpatibles, or get refills from reputable refillers, you will have less failures, and will not be ignored if you have problem.

Posted on Dec 22, 2008


Seems to be a problem only with the yellow cartridge.  I'm having the exact same problem.  Turing off and on the printer does nothing, nor cleaning the contacts.  There really is no solution except to go out and buy another "expensive" yellow cartridge.  The contacts are poorly made.

Posted on Oct 17, 2007

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Got the same problem. by turning off and on the printer it solved to problem for awhile but it keeps giving me the same message" Cartrigde cannot be recognised"

Posted on Oct 11, 2007

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See the catrigde is proper make and the no and see it is properly install see also you removed the seal strip also and try to claen the socket of catridge by tissue paper or form the pencil eraser some time the contacs are dusty if still it is not working pls try with changing the yellow catridge. bye

Posted on Oct 08, 2007

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Try replacing another color for the yellow and see if it takes. iT SHOULD NOT take another color in the yellow slot. If you turn printer off & on and it solves the problem for awhile, then u could be having heat problems the is transferred to the metel strips on the print head that is transferred to printer color cartrigde.

Posted on Oct 14, 2007

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