Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Problem with accessing wd mybook 500

I have a wd my book 500. Today I could not access it. It doesn't show up in the explorer as a drive. I disconnected it and reconnected it. The computer acknowledges it's there (new hardware found - ready for use) but it's not in explorer and when I go to the disk manager it is not there either. I thought maybe the drive letter disappeared or something but all that is in the disk manager are my internal hard drives, my dvd drive and my usb scandisk drives. I just scanned about 10 years of pictures on this drive and I think I may have a heart attack if I can't access it. help please anyone Bella

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Hi Bella. I just recently had the same problem with my 160GB essential and I found a forum that helped me. The guy said start your computer fully with nothing plugged into your hard drive but the usb plug. Then, after windows has completely loaded, plug your power into the drive. It worked for me like a charm. I hope it does the same for you.

Posted on Oct 09, 2007

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Posted on Jan 02, 2017

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I/O problems generally indicate hardware problems in your computer, the USB circuitry of the drive enclosure or the circuitry of the drive insode the enclosure.

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Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

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