Question about Samsung LN-S2651D 26 in. LCD Television

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Samsung TV Mode not supported message

I believe the Dual Tuner DVR we have from Time Warner cable, Motorola HDMI DCT 6412 III has it's output set to a mode that the samsung won't support. How can the output on the DVR be changed when you can't see the screen to get to the menu choices

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Check to see if the output is set to 480i. HDMI does not support 480i - http://samsungplasmatvfaq.com/index.php/Display_settings

Posted on Nov 19, 2007

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I can't get audio to work on my Samsung UN40HU6950F UHD TV HDMI 1 input using the Time Warner Cable Cisco 4742HDC cable box.


if all 4 inputs work with another input source(i.e. your Motorola box) it indicates the issue is with the TWC input source. Also check your HDMI cable to be sure it is in good condition & properly plugged in on both ends.

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Have you tried using component cables instead. One of my Time Warner cable boxes did the same thing using HDMI.

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When I connect HDMI from a Time Warner DVR to my Vizio thru a DVI/HDMI adapter, I get no sound. I can only get sound if I use Component input (RGB+ audio R&L). Is this a DVR issue or a Vizio issue?


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Motorola Dual Tuner PVR - DCT 6412-III --- HELP


I was just reading another blog on this problem and it seems you must clear any recording setup you have for the program the go to the settings and in the history file delete all listings of it. This can take a while as you must delete them one at a time. Then you can reset the series or single recordings. Seems to work for some people. I am having the same problem and programs are disapearing one at a time. Good Luck
Smalltown

Feb 24, 2009 | Arris DCT6200 DTV Receiver

1 Answer

Motorola DCT 6200/1000 seems to only have one audio output?


There are three options:

1) Connect the Tivo using the coax output of the cable box into the cable input of the Tivo

2) Exchange cable boxes with your cable provider for one with composite output jacks. It may require you to use a Motorola box that isn't High def depending on what your provider has. I know Comcast has a Motorola HD tuner that has composite outputs as well as component.

3) Upgrade to a Series 3 Tivo. Those units are designed for High Def. Use HDMI cable hookup.

Jan 17, 2009 | Arris DCT6200 DTV Receiver

2 Answers

Motorola Dual Tuner PVR - DCT 6412-III --- HELP


Hi.
The information provided shows that tuner 2 isn't working at all on at least the selected channel. This could be a problem on just some channels with this tuner or possibly all channels. You can verify this by hitting the "SWAP" button on the remote to switch tuners while viewing a live program on a problem channel. If you choose the same channel for each tuner, I expect you will see program on one and "one moment please" or freezing or pixelation on the other. The confusion about recording comes about because of how the DCT6412 chooses which tuner to use for recording versus viewing. If you activate record on a channel you are watching, it will use that tuner. If you see it, it will record. For future or series recordings though it will automatically choose to use the alternate tuner so that it won't have to change your channel selection. Since there is no input signal detected on the other tuner, it will actually record but there will be nothing to see on play back. What causes this? It is probably that tuner 2 has failed. There is a slim chance that your cable signal coming in is either too strong or too weak but this is unlikely since the DCT6412 splits and then amplifies the cable input signal before distributing essentially equal signals to both tuners (the plug on coax adapter on the back feeds the cable signal to an AGC amplifier within the DCT6412 and then splits and distributes that output to both tuner inputs). You could check the OOB AGC level as described here http://www.cable-help.com/ but I think your problem is more likely that tuner 2 has gone bad. JM Belleville Ontario


Dec 12, 2008 | Arris DCT6200 DTV Receiver

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