Question about SanDisk Sansa e260 MP3 Player

2 Answers

Sansa E260 Charging Problem

Every time a connect my Sansa to my computer it pops up the connected screen and then turns off and continues to do this. I can't charge my Sansa or put in new music in it. Will some one help please?

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  • Confusion30 Oct 09, 2007

    It still didn't help, the problem is it makes that sound when you connect something to the computer through USB but then makes the sound when you disconnect something through USB. The screen on my Sansa shows the connected screen and charging battery symbol at the bottom but it then cuts off and restarts and continues to repeat this.

  • Confusion30 Oct 09, 2007

    Thanks that solved the problem, I'll make sure the use this if it ever happens again.

  • zarus Jul 09, 2008

    Hi,

    My sansa e260 player doesnot charge. It shows connected symbol but doesn't shows up charging. I bought a new battery but still it is same. not charging up. Please advise.

  • katscrv Jul 12, 2008

    When I connect to the computer my sandisk says connected and the circle goes round, but does nothing. When I disconnect from the computer it still says connected and won't turn off!!! Help me please

  • David000 Oct 04, 2008

    I had the same problem, and I followed the steps using the recovery tool, and chose to format, but the problem has gotten worse.



    After I finished using the recovery tool, and unplugged the device to let it finish upgrading, it said "Refresh database fail", then continued to restart repeatedly, giving me the same message over and over.

  • Anonymous Oct 19, 2008

    my sansa's *** wont accept electrixity into it, it has dildos in its mouth eyes and loves walks on the beach, how do i fix this? i would preffer if i on;ly had to use a plunger, but i will use a potatoe peeler if necessary

  • mandybishop Oct 20, 2008

    Every time a connect my Sansa to my computer it pops up the connected screen and then turns off and continues to do this. I can't charge my Sansa or put in new music in it. Will some one help please?

  • Anonymous Mar 13, 2009

    My Sansa 1GB MP3 player doesn't charge. Is the voltage output of USB 2.0 critical vs USB 1.0?

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2 Answers

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  • 626 Answers

The battery may have become disconnected from the contacts, therefore it will not charge the battery but lights up when connected to the PC. Remove the 4 screws on the back, remove and re-seat the battery. Charge the device for a few hours. Best of Luck. p.s.- you can add to this question if this didnt help.

Posted on Oct 08, 2007

  • Timothy D
    Timothy D Oct 09, 2007

    Sounds like something may be corrupted or worse.

    You can try this;

    Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.
    http://www.sandisk.com/Assets/File/Downl...

    You need to put the device into "recovery mode" before you run the tool.

    - Turn the device off (hold power for 20 seconds)
    - Slide the hold switch into "hold" position.
    - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

    Then run the recovery tool. Select format when prompted.



    Best of Luck.

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I did this and it almost work up to the point where the recovery said it had an error and couldn't read the details, what do i do now?

Posted on Oct 11, 2007

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My sansa is trying to connect with my computer but just start over when its trying to connect it looks like it freezes, the screen gets white and it does the process all over again trying to connect to my...


Try to press the power button while it is connected to your computer. See if it will show up charging. If it is not, then you may need to contact SanDiskSupport.

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you need to contact Sandisk and have them walk you through this problem, www.sandisk.com

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Unplug the Sansa from the computer. Turn it off. Hold in the REC button. Reconnect the Sansa to the computer while holding in the REC button. After 10-15 seconds of continuing to hold in the REC button, a window should pop up saying "Found New Hardware Wizard." Complete the Wizard.

-Tha Mp3 Doctor

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Substitute REC fo volume + in the following:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
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i had the same problem with mine and my computer didn't detected it so try plugging it in and out a few time it might work.but if that doesn't work go on settings and change the usb setting

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1 Answer

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Uninstall the MTP device in your hardware device manager, or remove it using add/remove hardware in control panel

Then:
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
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Oct 16, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

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Hi. Try this and I hope it helps: Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E260 and 90-99% of the time, it would boot up successfully.

Apr 17, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

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Hi. Your Sansa E260 might be encountering some system errors and would need a Firmware re-flash by setting it to its recovery mode. Try this: RECOVERY MODE Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred which caused the player to keep resetting. Step 3: When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E260 and 90-99% of the time, it would boot up successfully. If not, try to repeat steps 1-4 again. I hope this helps. The E260 is a great player.

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2. change lock switch to orange position 3. Press and hold rec button (at left side) 4. while pressing the rec button, turn the player on 5. it will appear the boot menu. connect the USB cable and try to continue the firmware 6. if it doesn't work, do a firmware downgrade. download this file: http://www.sandisk.com/Assets/File/Downl... 7. execute the application while in boot mode

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