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Keyboard doesn't work after boot

After installing the windows 8.1 update my USB keyboard no longer works after the boot up. It works fine until I get into windows. I am able to access the bios menu... Also, I have a ps2 keyboard that works after the boot. I'm guessing it's somewhere in the bios setting... but I am unsure what I should enable/disable. All of the usb options seem to be enabled that I can tell.

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  • Scott
    Scott Nov 19, 2013

    Also, I'm pretty sure that it is not a driver issue as the keyboard worked fine before the update and I double checked after the update. My motherboard model is gigabyte GA-990XA-UD3

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Try booting up with the ps2 keyboard.Once in Win 8.1, unplug ps2 and plug in usb keyboard. See if windows will recognize the usb keyboard and if so it should install software and drivers

Posted on Nov 19, 2013

Testimonial: "Thank you for the reply. I have tried this and it sadly does not work.."

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