Question about Dyson DC23 Bagless Canister Cyclonic Vacuum

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Beater bars not turning

Beater bars are not turning - suspect a bad belt - how do you change the belt

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1 Answer

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Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC23. This model doesn't include a traditional user-replaceable belt - the drive system is engineered to last for the lifetime of the machine.

If your machine is a DC23 Motorhead, please take a look at the video above to clear any obstructions from the brush bar and cleaner head, and to reset the machine.

If your DC23 includes an air-driven Turbine head, please follow the steps shown in our online Support guide to make sure everything is correct with your vacuum: http://www.dyson.co.uk/support/dc23/dc23-animal/my-machine-is-not-working/turbine-head-not-working-properly/check-the-plunger

If you'd like some further advice from our experts after you've given this a try, please contact the Dyson Helpline directly - you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

If a repair or replacement part is needed, we'll be happy to confirm if this is covered under your vacuum's 5-year warranty.

Best wishes,

Jack
Dyson Online Customer Service
www.dyson.com

Posted on Nov 19, 2013

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SOURCE: Dyson vacuum DC17 beater bar won't turn

sounds like the brushroll motor has gone bad. disassemble the head and check the continuity on the brushroll motor

Posted on Feb 27, 2010

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SOURCE: beater bar motor will not engage

Check your clutch to make sure it's engaged. There should be a knob on the foot of the vacuum that can be turned to stop the roller.

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SOURCE: beater bar does not turn but belt is not broke

i think there is 2 belts one for clutch ,one for brush

Posted on Jul 28, 2009

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1 Answer

Installing new belt


+++++++++++++++++++++++++++++++++++++++++
+>> Unplug the mains lead from electrical socket <<+
+++++++++++++++++++++++++++++++++++++++++
• Turn cleaner over in flat position.
• Release lower plate by rotating the 3 lower plate latches to the UNLOCK position.
• Remove lower plate and remove any dirt that may exist in belt area.
• Remove beater bar by gripping the belt side of the beater bar and carefully lifting it out.
• Remove worn or broken belt.
• Clean beater bar and the end caps.
• Loop new belt around motor shaft and beater bar belt groove.
• Reinstall the beater bar by inserting the end cap of the beater bar to the slots at both ends of th beater bar.
• After reinstalling the beater bar, turn it by hand to make sure that belt is not twisted or pinched and that all rotating parts turn freely.
• Reinstall lower plate by hooking front end of lower plate into slots on front of nozzle.
• Press lower plate onto nozzle and secure by rotating the 3 lower plate latches to the LOCK position.

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The brush on my Electrolux Versatility will not spin. You can spin it by hand, but the motor will not spin it.


Hello, W/D here.
Since the brush will not spin, but the motor works, either the belt has come off of the motor shaft, the belt is worn past it's useful life, or the beater bar has seized.
1. Turn off the power (unplug).
2. Remove the bottom plate. With the plate off, use your finger to test the tension of the belt. It should be tight, and roll when you roll the beater bar by hand.
3. Remove the beater bar and belt. Inspect the beater bar, particularly by the bearings. Remove any twine, hair, etc.
4. Inspect the belt for abnormal wear. If there is any significant wear in the belt, replace it.
5. Reassembly is in the reverse order. Place the belt on the beater bar. While holding the beater bar close to it's position, place the belt on the motor shaft. Rotate the beater bar bearings to their proper position and install the beater bar. Replace the cover plate.

Best regards, --W/D--

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1 Answer

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The procedure for changing a belt will vary depending on the type of vacuum you have. However, I can give you some general guidelines. Unplug the vacuum and turn it over. Generally there will be some type of cover you need to remove to expose the beater bar. This cover can sometimes be removed by taking out screws and sometimes there are plastic tabs you need to push in with a screwdriver to loosen it. Once this cover is removed you will probably see the broken belt. You need to buy a replacement belt of the same size. You can probably look up your vacuum online to find out what size you need. You can also take the old belt to the store and match it up with the available new belts. Once you have a new belt you need to remove the beater bar. The ends of the beater bar will probably fit into some type of indentations or slots. Pull on the beater bar and it should slide out. Place the new belt around the beater bar. Also hook the belt around the metal motor stub located near the rear and to one side of the exposed underside of the vacuum. Now insert the beater bar back into its original slots. This will require pulling hard on the beater bar to stretch the belt forward and away from the metal motor stub. Replace the cover and you’re good to go. I hope this helps you out

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1 Answer

How do yu change the belt


Hello. W/D here.
On the baseplate that surrounds the beater bar, you'll see three large plastic screw heads. Turn these and youll feel the plate loosen. Raise the plate from back to front; it hinges toward the front. This gives you access to the beater bar. Remove the beater bar, making mental note as to how it comes out. You want to pay attention to the ends so you can get it back in easily. Remove whatever remains of the old belt. While you have it opened this far, inspect the suction cavity behind the beater bar; this is where they are most likely to stop up over time. Also take a moment to inspect the beater bar and remove the things that tend to wind up on the bar and at the ends. Slip your new belt over the motor shaft, and then slip the beater back under the belt. It will be tighter going back with the new belt. While the belt is on the motor shaft and the beater bar, slide the beater bar back into the sockets of the vacuum, and replace the base plate.
That's all there is to it!

Best regards, --W/D--

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1 Answer

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With the vacuum unplugged, turn the machine beater side uo. On the plate that surrounds the beater bar, look for release tabs to open the plate. Flip them and set the plate to the side. The beater bar rides in sockets. Remove the bar, install the new belt around the motor shaft, then work the beater back into the sockets. Replace the plate. Test your work by rotating the beater bar by hand, making sure that it is reinstalled correctly.

Best Regards, --WoobieDog--

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1 Answer

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Ok taking the cover off is good. I believe the the little red thing is the beater bar. This beater bar has brushes on it an extends the width of the vacum. Pull the beater bar out straight. Some times it is tight. Next is to place the new belt around the spindle in the back and slide the beatrer bar into the belt. No twists! Besure to have the beater bar with the seperated area with no brushes inline with the belt.Now place the beater bar in place. Make sure you turn the beater bar so on the side the slotted portion slides all the way in place. Replace your cover. Turn it on and try it.
I believe this will work. Let me know.

desmjs

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2 Answers

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YOU MAY HAVE A POSSIBLE BAD BELT OR THE MOTOR THAT RUNS THE BAR MAY BE BAD, THE OTHER POSSIBILITY IS THE SWITCH THAT TURNS ON THE BAR MAY BE BAD. OR A WIRE COULD HAVE COME OFF THE MOTOR. i THINK YOU DO KNOW THAT THE BEATER BAR DOES NOT RUN WHEN ON WOOD FLOORS.

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1 Answer

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