I have a password lock on my black berry and whenever i try to enter my password in the password space, letters and numbers show up instead of the secrecy stars, and im on my 8/10 attempt and my passwords...
This is directly from RIM:
As a security feature, the BlackBerry device is designed to allow a maximum of 10 attempts by the BlackBerry device user to type the correct password. After the tenth attempt, if the correct password has not been typed, all data is erased from the BlackBerry device in order to discourage its theft or misuse.
If you are certain that the password you are typing into the BlackBerry device is correct, please complete the following steps.
1. Deliberately type in an incorrect password five times on your BlackBerry device.
Before the BlackBerry device allows a further attempt, you will be prompted to type the word blackberry in plain text.
2. Instead of asterisks, the text you have been entering for the password will now show in plain text. Check to verify that it is correct.
3. If the password is still being rejected by your BlackBerry device as incorrect, connect the BlackBerry device to a computer that has BlackBerry Desktop Manager installed.
A prompt will appear in Desktop Manager to type the password for the BlackBerry device. Type in your password to rule out missed key strokes, incorrect symbols, or a problem with the BlackBerry device.
4. If the password you have given is still rejected, and your BlackBerry device is on a BlackBerry Enterprise Server that has software version 4.0 or greater, contact your BlackBerry Enterprise Server Administrator and request that your password be reset for you.
Jun 09, 2009 |
AT&T Blackberry Curve 8300 Smartphone