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Fixing CRUM ID 093-962 - restore cyan cartridge

My cyan toner was recharged, and the toner chip was changed too, but the printer shows the message "ID de CRUM 093-962 - restore cyan cartridge". How can I fix it?

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onynn
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SOURCE: wrong cartridge 093-982 cyan toner unsupported

are you using a dell-branded toner cartridge? if yes, then you should replace the toner cartridge sensor and machine control unit (MCU). if no, you can enable the non-dell toner mode on your printer's operator panel. how? press menu, down until "configure" & press select; down until "maintenance" & press select; down until "non-dell toner" & press select; down until "on" & press select.

Posted on Sep 09, 2009

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