Question about Sentry FIRE-SAFE Combination Safe DS3431, DS3431

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Remove door panelHow to remove inside door panel on a Sentry Safe modle DSW5781?

Posted by Anonymous on

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4 Suggested Answers

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Posted on Jan 02, 2017

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joboo1
  • 257 Answers

SOURCE: cant open my safe

Hi, Afraid to ask, but is it that you need to know how to put batteries in? If so Turn the electronic lock clockwise ( to the right) from the 12 o'clock position to the 2 o'clock position which opens it so you can put in 4 fresh AA batteries replace the assembly by turning it to the left from the 2 o'clock back to the 12 o'clock. enter your combination and check for the green light. Good Luck!

Posted on Feb 01, 2009

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SOURCE: i have a sentry model dsw5781 door locked no batteries in keypad

Call a good locksmith for more information

Posted on Aug 08, 2010

SOURCE: how to set up th

Locksmiths agree
1. Remove and discard the screw (if
equipped) at the base of the lock case.
2. Turn the electronic lock case to the
right (clockwise), from 12 o’clock to
2 o’clock, and remove.
• Insert 4 new AA batteries (not included) to power
this lock.
• Replace the electronic lock case and turn to the
left (to 12 o’clock) to reassemble.
NOTE: The yellow LED will light when the batteries
need to be replaced.
3. Turn the key (if your safe is equipped with a key
lock) to the right so the lock cylinder pops out.
4. Enter the factory code. When the green light appears, you
have four seconds to turn the handle down to
open. Try this several times before proceeding to
the next step.
To unlock safe:
Enter the 5-digit factory code, a pre-programmed
user code, or a pre-programmed user pin
programming instructions. When the
green LED lights you have 4 seconds to turn the
handle and open the safe.
To lock safe:
Close the door and return the handle to the
horizontal position. For greatest security, depress
the key lock (if equipped) with your finger.

Posted on Aug 16, 2010

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1 Answer

What is the factory code for a Sentry SFW205GPC safe?


You must call (800) 828-1438 for combination retreivals.

If you need your combination, you must send a notarized letter stating you are the owner of the safe. (Note: the owner\'s last name must be different from that of the notary public). For locations that require a raised notary seal, use a pencil to shade the seal to insure that it is visible.


The notarized letter needs to include:

  1. Your name, address and phone number.

  2. The model number and serial number from your safe. The serial number is typically found on the front of the door, lower right corner on a small sticker; the right outside wall of your safe; or under the keypad/dial on the front of safe.

  3. Please indicate how you would like to receive your combination. Options include first class mail, e-mail or fax. Your letter must clearly indicate which method you are choosing to receive your combination, as well as the mailing address, e-mail address, or fax number to which it should be sent. Note that failure to indicate the method in which your combination should be returned to you will result in delays to the process.

  4. Special Circumstances

    • In the event you need to open the safe after the owner is deceased, your notarized letter will also need to include that you are now the owner or executor of the estate and need access to the safe. You must also include a copy of the ***** certificate.

    • If you hold Power of Attorney for the safe owner and need to access the safe, your notarized letter will also need to include that you are acting on behalf of the safe owner. You will need to include a complete copy of the Power of Attorney documentation to confirm that you have the authorization to act on their behalf in this type of circumstance.

    • If you also need a key for your safe, you can order them online:

      REFERENCE THE ACTUAL KEY LOCK (WHERE THE KEY IS INSERTED) FOR SMALL SAFES AND CHESTS

      For Personal, Home and Home/Office Safes: (Model numbers will begin with: S0 (S0310, S0400, S0407, S0408, S0409, S0410), S3 (S3300, S3310, S3401, S3410, S3417, S3421, S3460, S3467, S3470, S3710, S3807, S3870, S3877, S3910), S4, S5; I0, I3, I4, I5; A3, A4, A5; J3, J4, J5; L0, L3, CS, CSW (CSW3460), DA (DA3831, DA3930), DS (DS3410, DS3431, DSW5781), KSW, MS, MSW, OA (OA3810, OA3821, OA5848), OS (OS0407, OS0410, OS0810, OS3407, OS3421, OS3470), SC, and X (X031, X075, X105, X125)): Indicate your model number and the safe serial number is found on the front right-hand side of the door, between the hinges.
Keys Sentry Safe Replacement KeysLost Combination My Sentry Safe Combination Sentry Safe Shop Keys Sentry Safe Replacement Keys Lost Combination My Sentry Safe Combination Sentry Safe Shop

Feb 10, 2015 | Sentry Fireproof Safe

1 Answer

What do you do if the batteries are dead in my Sentry fire safe and can't put code in ?


a1 locksmith advised me to To install batteries, remove cover between knob and keypad.Unlock door with the override key provided in the plastic bag attached to the owner's manual, and open the door using the knob. Remove battery cover located on the inside back of the door by sliding to the right. Insert the four batteries as indicated. Replace the battery cover.

Jul 23, 2012 | Sentry Security Safe with Electronic Lock...

1 Answer

Batteries dead on my Sentry E163026 safe dont know what to do


A1 locksmith advised me to To install batteries, remove cover between knob and keypad.Unlock door with the override key provided in the plastic bag attached to the owner's manual, and open the door using the knob. Remove battery cover located on the inside back of the door by sliding to the right. Insert the four batteries as indicated. Replace the battery cover.

Jul 23, 2012 | Sentry Fireproof Safe

1 Answer

Hi there, I have recently purchased a Sentry DSW5781 safe from costco about a month ago and just a couple of hours ago, it beeps three times when I attempt to press one number and it says error and shows...


Your batteries are probably low. The safe came with a key in case something like this happens. I am afraid that you are going to have a rough Monday without the key.

If you need further assistance:
https://www.sentrysafe.com/CustomerCare/Lost_Your_Combination

Dec 19, 2010 | Sentry Fire Safe - Safe - DS3607

1 Answer

How to set up th ebatteries in my sentry safe DSW5781?


Locksmiths agree
1. Remove and discard the screw (if
equipped) at the base of the lock case.
2. Turn the electronic lock case to the
right (clockwise), from 12 o’clock to
2 o’clock, and remove.
• Insert 4 new AA batteries (not included) to power
this lock.
• Replace the electronic lock case and turn to the
left (to 12 o’clock) to reassemble.
NOTE: The yellow LED will light when the batteries
need to be replaced.
3. Turn the key (if your safe is equipped with a key
lock) to the right so the lock cylinder pops out.
4. Enter the factory code. When the green light appears, you
have four seconds to turn the handle down to
open. Try this several times before proceeding to
the next step.
To unlock safe:
Enter the 5-digit factory code, a pre-programmed
user code, or a pre-programmed user pin
programming instructions. When the
green LED lights you have 4 seconds to turn the
handle and open the safe.
To lock safe:
Close the door and return the handle to the
horizontal position. For greatest security, depress
the key lock (if equipped) with your finger.

Aug 15, 2010 | Sentry Fireproof Safe

2 Answers

How to creeate a new combination for a sentry 1310 valueguard saf


Have a 1310 Sentry Valueguard safe and cannot remember the combination nor can i remember where i put the paper that i once wrote the combination down on....need help!

Aug 01, 2010 | Sentry FIRE-SAFE Combination Safe DS3431,...

1 Answer

I have a sentry safe modle S0207 cant remember combination do you know the default combinaton


If you can open the door it's very easy to get the combination. I just put a video on youtube of my s0207 showing how: http://www.youtube.com/watch?v=kmBHwiWgGKM

May 09, 2010 | Sentry Fireproof Safe

2 Answers

Cant open my safe


Hi, Afraid to ask, but is it that you need to know how to put batteries in? If so Turn the electronic lock clockwise ( to the right) from the 12 o'clock position to the 2 o'clock position which opens it so you can put in 4 fresh AA batteries replace the assembly by turning it to the left from the 2 o'clock back to the 12 o'clock. enter your combination and check for the green light. Good Luck!

Feb 01, 2009 | Sentry Fireproof Safe

1 Answer

Sentry 3100 inner door panel removal to lubricate mechanism


I found the owner's manual and after reading it, it said there was a screw I could remove and pop off the panel. I found the screw in an indented area, removed it, but the cover would not just pop off. There is one tab on the left side and one on the right side I had to pry with a screwdriver, and then it did come off... turns out there was no rust inside. I think it is built out of pot metal castings for the most part which won't rust... there are a few steel disks there, and I lightly oiled them....

All is good, now... and the safe is back in use.

May 18, 2008 | Sentry Fireproof Safe

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