Question about Tomtom GO 720 GPS Receiver

1 Answer

720 screen does not allow " i agree" to be pushed. screen was un responsive after l;ast update. Did complete reset . reloaded new applications. after the screen does respond to menu where you choose country and language. when screen asks to touch " i agree" this does not respond to touch also before when asking touch screen "yes " or "no" to hook up to computer, again neither touch will respond to yes or no. any ideas/.?

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  • Contributor
  • 24 Answers

A lot of people are having the same issue after the update. Since you cant connect it to computer, my best advice is to get it replaced unfortunately.

Posted on Nov 18, 2013

  • kurt
    kurt Nov 18, 2013

    i can get it hooked to computer, and work with it using a computer.

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Posted on Jan 02, 2017

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SOURCE: TomTom GO 720 - flashing red circle with white cross on screen

Hi, I am back, just got the problem solved, I called their tech support at no charge (866-486-6866, Glen) , really good service.
First turn your firewall off (if you have one). You need to go into your 720 with the TomTom Home software and erase the downloaded software (with the remove items from my device) and reset the device (little reset button under the unit keep it pressed for 5 seconds), place it back in the cradle and restart your computer and than restart the 720 , bring the TomTom Home program up, and when the TomTom Home software in your computer restarts and detects the 720 it will tell you that you need to update the application, if it doesn't than you force the update by going to the add maps option, select items on my computer, select applications and press the add button, when done, go back and to device (option in top of your screen) and select disconnect device, restart your 720 and it should be back to life with the upgraded software.
Hope this helps
Aldo

Posted on Dec 03, 2007

  • 121 Answers

SOURCE: Tom Tom one reset itself and now stuck on language

firstly don't use tina when you're done with the setup change the voice to Tina again
or download TomTom Home 

Posted on May 04, 2009

HeLpINHaRrY
  • 210 Answers

SOURCE: screen won't respond

you need to turn it off ,
and hold the reset key down for 60seconds 
whilst the reset button is still pressed ,press power button.

if that does not still work , power up normally and hold the reset key for 60 seconds whilst it is powered up,even if it goes off do not rellease the reset button unitl 1 minute has passed

Posted on May 19, 2009

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Here is the link to the Bios you need:
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Here are the Download and Installation Instructions:
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My Garmin nuvi 1390T will unlock the screen without entering all or part an incorrect password. It usually takes a while to pick up the satelite signal. The touchscreen needs to be more responsive to the...


Hello,

Try performing a soft reset or a hard reset to the unit.
The soft reset is done by holding down the power button for at least 10 seconds and allowing the unit to power back on.
A hard reset is done by pressing and holding the bottom right hand corner of the screen while the power is off and then pressing the power button on. A pop up will appear asking to confirm the reset.
The hard reset will erase the user data, so it is advisable to save the data if possible.
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Keep pressing the top left corner of the screen until the calibration screen appears.
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You may also want to contact Garmin support for assistance.
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Hi, I am back, just got the problem solved, I called their tech support at no charge (866-486-6866, Glen) , really good service.
First turn your firewall off (if you have one). You need to go into your 720 with the TomTom Home software and erase the downloaded software (with the remove items from my device) and reset the device (little reset button under the unit keep it pressed for 5 seconds), place it back in the cradle and restart your computer and than restart the 720 , bring the TomTom Home program up, and when the TomTom Home software in your computer restarts and detects the 720 it will tell you that you need to update the application, if it doesn't than you force the update by going to the add maps option, select items on my computer, select applications and press the add button, when done, go back and to device (option in top of your screen) and select disconnect device, restart your 720 and it should be back to life with the upgraded software.
Hope this helps
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