Question about Vacuums

Open Question

DC31 button stuck

How do I unstick the boost button on my DC31. It is stuck in the boost mode which will reduce the battery recharge period.

Posted by on

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My new dyson digital slim only runs for 9 minutes and says on the box to run for 15 minutes. Can I return it


Hi there, it's Jack at Dyson.

Good news - you shouldn't need to return your machine! Dyson Digital Slim cordless vacuums have two power levels - high suction power mode for regular vacuuming, and Boost mode, which provides 6 minutes of highest suction power for tackling tougher tasks.

It sounds like you're using your machine set to Boost mode, which will reduce runtime to around 6 minutes. To change back to normal power, hold down the on/off trigger so the vacuum is running. Then at the same time, press and release the round illuminated Boost button on the rear of the machine.

I'm confident this will resolve things - if not, Dyson experts are on hand to help. You can reach the Dyson Customer Helpline for further assistance by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 13, 2015 | Dyson Vacuums

1 Answer

Dc31 flashes green


Hi there, it's Jack at Dyson.

Usually if the indicator light flashes green when the trigger is pulled, this means the machine needs to be charged. If you have had your machine connected to the charger assembly for over 3.5 hours and continue to see the flashing green light, this could mean the machine isn't recharging correctly.

In order for us to diagnose which part is at fault we'd need to take you through some simple diagnostic checks when you have your machine to hand. You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Aug 03, 2014 | Dyson DC31 Bagless Handheld Vacuum

1 Answer

DC31 not working light comes on when I pull the triger


Hi Robert, it's Jack at Dyson.

If your DC31's light comes on when you pull the trigger, but the machine itself doesn't run, it could mean that the battery needs charging. I would suggest connecting it to the charger and allowing it to recharge fully for 3.5 hours.

If you find that this doesn't resolve the issue we'd appreciate the opportunity to take you through some quick diagnostic checks. This will help us to determine what may be causing the fault. and what's needed to resolve it

You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 11, 2014 | Dyson DC31 Animal Bagless Handheld...

1 Answer

Wish I had not spent our money on this!!!


Hi Barbara, it's Jack at Dyson.

DC31 Animal is a handheld Dyson vacuum with a maximum runtime of 15 minutes, or 6 minutes on Boost mode for really stubborn dirt.

DC31 Animal is great for spot-cleaning furniture, stairs and inside the car, as well as other dusting tasks around the home. But it may not be the best choice for larger areas of carpeting - you may find a Dyson Digital Slim cordless vacuum, or one of our mains-powered upright or canister vacuums is better suited to this type of task.

If you'd like to discuss your concerns with one of our experts I would encourage you to contact us directly by 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Dec 06, 2013 | Dyson Vacuums

2 Answers

Broken trigger on dc31


I had the same problem where the trigger doesn't always work (it works if I turn the unit upside down). I've since worked out it's the battery contacts which just needs a bit of a clean. It works now no matter which way I'm holding it.

Sep 20, 2012 | Dyson DC31 Animal Bagless Handheld...

2 Answers

My DC31 just stopped working while I was vacuuming my wood floor. Is only 2 mths. old. I bought this for the versatility so I don't have to lug my big Dyson up and down my stairs. The battery was


Don't overlook the obvious. My DC31 just stopped working when I was using it. No lights, no noise, nothing. After poking around for a a couple of minutes, I removed the battery and then re-inserted it. I gave it a good tap with the palm of my hand to make sure it was seated properly. Everything worked after that.

Jun 02, 2012 | Dyson DC31 Animal Bagless Handheld...

2 Answers

My dyson dc31 sucks intermittently and it sounds as though the motor is straining to provide suction. I have checked the filter and the battery is also holding its charge


Hi Ed,

I'm sorry to hear you're having difficulty with your DC31. From what you've described, it sounds as if you may have a blockage in the inlet. To remove this, please follow the steps in our online Support guide:

http://www.dyson.co.uk/support/dc31/dc31/using-your-dyson-machine/how-to-remove-a-blockage/how-to-remove-a-blockage/check-inlet

I'm confident this will resolve the issue, but if you'd like any further assistance or advice, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

May 27, 2012 | Dyson DC31 Animal Bagless Handheld...

2 Answers

Black and decker handheld vacuum phv1800 type 1 low battery power


Hi I know what you mean! My B&D dust buster used to do this too. The hi power boost means that it can only be used for a limited amount of time. Due to the age of the dust buster though its a sign that the battery is on its way out and regardless of whether or how long its been used or not used, batteries can lose power regardless.
Try to let the dust buster completely lose power and then charge it up for its initial burn in period of 14 hours. Also clean the connection metal strips or hole with a dry cotton bud incase there's any static or dust. Then see if it lasts longer. If the turbo mode or speed 2 is still short, then the battery is dying out.
I don't know where you are but in the UK its hard to get battery replacements for B&D products. You could check your local seller where you are if they have battery replacements but at the cost of current dustbusters it may make more economic sense to consider buying a new dustbuster.

Jun 19, 2009 | Vacuums

Not finding what you are looking for?
Vacuums Logo

Related Topics:

239 people viewed this question

Ask a Question

Usually answered in minutes!

Top Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

D. Floyd Kolb
D. Floyd Kolb

Level 3 Expert

43501 Answers

Are you a Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...