Question about Cuisinart DCC-2000
Set coffeemaker to brew then on and it doesn't do anything. Light is on but water doesn't spray out over coffee. Has done this a couple of times before but did brew after a while, today will not brew.
I had this problem and saw a post to contact Cuisinart at 1-800-726-0190. Before calling I was pretty mad that my expensive coffee maker pooped out. Called warranty dept on a Sunday morning and got right through to a very nice rep who was patient while I looked for the serial number - What do you know! It was still under the 3 year warranty and they replaced the pot for FREE (not including shipping).
The ease of this resolution has convinced me to buy a Cuisinart product again!
Posted on Apr 27, 2008
I would contact Cuisinart Warranty at 1-800-726-0190 regarding this issue.
Posted on Jan 14, 2008
I was having the same issue - machine not turning on, etc. so I called the # listed on the posts above - and Cuisinart did not put me on hold - I got right through to a person! They asked me for the serial # on the bottom of the machine and offered to replace it! So now we will have a brand new version of our old machine soon!
Posted on Aug 18, 2009
We have the same issue and found that it has something to do with moisture getting in the unit. Have not found a permanent fix, but using a hair dryer to dry it out seems to work.
Posted on Apr 05, 2009
Thanks! That's good to know. I found my manual, and decided we hadn't cleaned it recently. I filled the reservoir with 1/3 white table vinegar and 2/3 water. That didn't seem to do anything, So I took a syringe and an IV catheter, (it helps to be in health care) and squirted some of this down "sprinkler". We let it sit a couple of days and every now and then, turned on the coffee maker, and in a couple of days it went. We put it through again withthe same solution (to clean calcium deposits) and then with water a few times to get rid of the vinegar smell. It's been working well for two days now.
Posted on Apr 29, 2008
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Posted on Jan 02, 2017
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