Question about Cuisinart DCC-2000

5 Answers

Cuisinart DCC-2000 Coffeemaker

Set coffeemaker to brew then on and it doesn't do anything. Light is on but water doesn't spray out over coffee. Has done this a couple of times before but did brew after a while, today will not brew.

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  • Anonymous Nov 04, 2007

    I have the same problem. The light comes on and there is water and coffee but the water does not spray.

  • Nigel Henry Jan 10, 2008

    After successful dryrun and initial cleaning of machine, DCC-2000 set to automatically start brewing. DCC will not start brewing process.



    DCC-2000 then set for manual brewing and nothing happened. Checked all parts to ensure everything was seated correctly, checked water level, took basket in and out to make sure seated correctly.



    Brew light and On light come on; however, no action from coffeeemaker.

  • Anonymous Mar 24, 2008

    Same problem turn it on and nothing. Light on but no coffee, however it has started on its own a few days later! I will be contacting Cuisinart

  • Admwrlk Apr 21, 2008

    Same thing.  Once in past, pressing down the lever to dispense coffee started everything going, but not this time.  Turned to Brew, turned to on, light came on, there is a little click, then nothing.  The heating element inside does get hot, but the water does not go from the reservoir to the "coffeepot" portion.  I'm cleaning the whole thing out, and seeing that the little levers move, but so far, no go.

  • Anonymous May 07, 2008

    I am having the same prtoblem

    I put the coffee maker away for a few days, brought it out again added less than a full brew of the water and got a pot out...then nothing again.

    Called the number listed for warranty support (BIG THANKS!) and was told most likely heating element failure and that, based on serial# or purch date proof, under warranty they would replace for $10 and, since I don't live in CA, I would bear cost of shipping.

    Thanks again for the telephone number

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I had this problem and saw a post to contact Cuisinart at 1-800-726-0190. Before calling I was pretty mad that my expensive coffee maker pooped out. Called warranty dept on a Sunday morning and got right through to a very nice rep who was patient while I looked for the serial number - What do you know! It was still under the 3 year warranty and they replaced the pot for FREE (not including shipping).

The ease of this resolution has convinced me to buy a Cuisinart product again!

Posted on Apr 27, 2008

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I would contact Cuisinart Warranty at 1-800-726-0190 regarding this issue.

Coffeediva22

Posted on Jan 14, 2008

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I was having the same issue - machine not turning on, etc. so I called the # listed on the posts above - and Cuisinart did not put me on hold - I got right through to a person! They asked me for the serial # on the bottom of the machine and offered to replace it! So now we will have a brand new version of our old machine soon!

Posted on Aug 18, 2009

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We have the same issue and found that it has something to do with moisture getting in the unit. Have not found a permanent fix, but using a hair dryer to dry it out seems to work.

Posted on Apr 05, 2009

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Thanks!  That's good to know.  I found my manual, and decided we hadn't cleaned it recently.  I filled the reservoir with 1/3 white table vinegar and 2/3 water.  That didn't seem to do anything, So I took a syringe and an IV catheter, (it helps to be in health care) and squirted some of this down "sprinkler".  We let it sit a couple of days and every now and then, turned on the coffee maker, and in a couple of days it went.  We put it through again withthe same solution (to clean calcium deposits) and then with water a few times to get rid of the vinegar smell.  It's been working well for two days now.  

Posted on Apr 29, 2008

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