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Fill the provided measurement cup to the maximum fill line with water. In areas with a high mineral concentration in the tap water, we recommend using distilled or demineralized water to prolong the life of the steam cleaner. Using the funnel, pour the contents of the cup into the reservoir.
Top Innovations, Inc.
400 NW Platte Valley Drive
Riverside, Missouri 64150 www.mitcoproducts.com
Hi my name is Mike with Mr. Steam Tech Support please call 800-767-8326 and ask for Tech Support and I will be more than happy to help you with you problem. please note I will need your model and SN Thanks
my ext is 1280
Dan ext is 1288
Mel ext is 1275
It's possible you are reaching the 99 folder limit of the deck. Count how many folders (artist folders and album folders) there are between Alkaline Trio through John Butler Trio. The manual says there is a maximum of 99 folders acceptable, but it doesn't say what happens if you have more. I also assume the bitrate of the songs is 320kpbs or below, yes? The manual also mentions "Folder hierarchy is allowed up to eight tiers. However, practical hierarchy of folder is less than two tiers", whatever that might mean.
I can tell you the stem rod for the steam control is choke or faulty. These prevent the water going onto the sole plate that why no steam.You've to send for servicing at your nearest repair shop or agent.