Question about GE Profile PSI23NCR Side by Side Refrigerator

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Ice maker doesn't work

I get water but the ice maker is not making ice. It is totally empty and there is not apparent problem. Help!

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  • 3 more comments 
  • rebc Nov 13, 2007

    Where is the fill tube and if it is frozen shut, how do you correct the problem?


  • needyas Nov 19, 2007

    I have a kenmore side by side refrigerator. I can get water from the unit but it won't make any ice. The red light keeps blinking. Please help.

  • Anonymous Jul 11, 2008

    water no ice

  • jadcoach Jul 23, 2008

    I have a GE Profile side by side fridge and I am getting water to the system but the ice maker is empty and it will not procuce any ice...any suggestions?

  • Anonymous Sep 05, 2008

    G.E. Side by sude refrg. does not make ice. I get water but no ice



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When you say you are getting water do you mean you are getting water in the ice maker tray? If so then unfortunately you will need to replace the ice maker. If not getting water to the ice maker then make sure the fill tube to the ice maker isn't frozen shut. If so, thaw it out and see what happens. If it isn't frozen shut then replace the ice maker. New ge ice makers, when installed, will not cycle until the ice maker gets below freezing so you will have to wait once it is installed.

Posted on Oct 07, 2007


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Posted on Jan 02, 2017


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1 Answer

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If the ice maker tray is empty you may have a water valve failure. usually this unit have a dual valve 1 for the dispenser the other one for the ice maker some time a side fail and the entire solenoid have to be replace. the ice maker can also be bad. an easy way for you to test if ice maker is good is by putting water manually inside the ice maker tray depending on how cold is your frig wait about 2 hrs or less if the ice maker cycles and drop ice then water solenoid is the problem if not then replace ice maker.

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Its issue with icemaker auger or dispenser assembly.Ice maker assembly has to be replaced.If any auger or auger motor is faulty.

Replacement parts can be purchased at any of the following web sites:


Before going to buy any parts directly.
Go through this troubleshooting help links.


This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

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These will help.


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Ice maker is not working but water dispenser is.

Try the following check:

First make sure that the temperature in the freezer is 5 degrees or below.


Unplug the fridge and then plug it back in.

If the compressor is running when you unplug it make sure that you wait 15 minutes before you plug it back in.

You will then have 60 second to open the freezer door and 2 second to view the LED output code.

Ice maker check 3 pulses pause 3 pulses

Optics receiver 4 pulses pause 4 pulses.

Optics emitter and receiver 2 pulses pause 2 pulses.

All good 5 seconds on

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