Question about GE Profile PSI23NCR Side by Side Refrigerator

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Ice maker doesn't work

I get water but the ice maker is not making ice. It is totally empty and there is not apparent problem. Help!

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Re: ice maker doesn't work

When you say you are getting water do you mean you are getting water in the ice maker tray? If so then unfortunately you will need to replace the ice maker. If not getting water to the ice maker then make sure the fill tube to the ice maker isn't frozen shut. If so, thaw it out and see what happens. If it isn't frozen shut then replace the ice maker. New ge ice makers, when installed, will not cycle until the ice maker gets below freezing so you will have to wait once it is installed.

Posted on Oct 07, 2007

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Ice maker quit working but water dispenser still works,the reservoir to make cubes also empty.can you advise?

If the ice maker tray is empty you may have a water valve failure. usually this unit have a dual valve 1 for the dispenser the other one for the ice maker some time a side fail and the entire solenoid have to be replace. the ice maker can also be bad. an easy way for you to test if ice maker is good is by putting water manually inside the ice maker tray depending on how cold is your frig wait about 2 hrs or less if the ice maker cycles and drop ice then water solenoid is the problem if not then replace ice maker.

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Ice maker making clicking noises even though water and ice working

Hi orangebomber, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?

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1 Answer

I have a clear view ice maker and it fills fine and makes ice but it don't empty

Its issue with icemaker auger or dispenser assembly.Ice maker assembly has to be replaced.If any auger or auger motor is faulty.

Replacement parts can be purchased at any of the following web sites:


Before going to buy any parts directly.
Go through this troubleshooting help links.


This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

Refrigerator is not cooling properly?
Both refrigerator and freezer not cooling properly in refrigerator?
The ice maker not working: ---

Compressor not running on refrigerator?
Water dispenser not working on refrigerator?


Ice maker stopped making ice?


Water Overflows in Ice maker and freezes inside?


How to replace Ice maker assembly?

These will help.


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1 Answer

Rfg297aa won't make ice

Ice maker quit making ice. Ice tray in feeder was empty when I pulled it out. Water is working when I choose water but apparently no water is getting to freezer unit. What else can I check or do?

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My ice maker doesn't work. Where do I start? Model number 561


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1 Answer

Went on vacation without turning the ice maker off was gone for to 2 weeks and the ice maker was full upon our return. I emptied all the ice and now the ice maker is not working (not making ice). I would...

The ice maker not working: ---

Its the problem of water inlet valve. It's a dual valve. This valve has two tubes in it. One for water dispenser and one for ice maker chamber. The one side of valve is working, but other side of the valve is not working. The valve is got stuck in one position

Click this link below to troubleshoot the problem: ----


This will help. Thanks. Helpmech.

Jul 08, 2011 | Samsung RSG257AARS (241 cu ft) Side by...

1 Answer

Not producing ice

There are several possibilities. The dual water control valve is defective going to the ice maker, defective ice maker thermostat; frozen water fill tube leading to the ice maker is blocked with ice. You can see if ice maker is working by filling it with tap water and waiting to see if it dumps. If it does not empty the icemaker of the ice I would think ice maker thermostat. If it dumps ice and does not refill I would say you need a new dual water control valve. Sears has a complete model number system that is confusing I know. Sears made it that way. Not sure why but look around the cold food door while open and look near bottom on the frame just above the kick plate. The number looks like this, (model No. 253.64802400 for example) I will need that number to help you solve the sound alert coming from your refrigerator. Find that number and we can go from there, Thanks, Sea Breeze

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2 Answers

Ice maker is not working but water dispenser is.

Try the following check:

First make sure that the temperature in the freezer is 5 degrees or below.


Unplug the fridge and then plug it back in.

If the compressor is running when you unplug it make sure that you wait 15 minutes before you plug it back in.

You will then have 60 second to open the freezer door and 2 second to view the LED output code.

Ice maker check 3 pulses pause 3 pulses

Optics receiver 4 pulses pause 4 pulses.

Optics emitter and receiver 2 pulses pause 2 pulses.

All good 5 seconds on

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