Question about Xerox DocuColor 3535 Copier

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Fault codes 003-349

Switch the machine off and then on.if the problem persists,call for service

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Posted on Jan 02, 2017

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SOURCE: Xerox Workcentre 24. 20 months

That is a software processing error.
Do you have it set up as a printer? If so, try removing the print cable and power it on that way.
If that doesn't work, you need to have the firmware reloaded. That can only be done from a laptop with Xerox software on it.

Posted on Oct 03, 2008

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SOURCE: fault/error a fault has occured switch off

Solution : Perform an Automatic Gradation Adjustment (Color Calibration) Automatic Gradation Adjustment compensates for tones when the color tones shift in color copies / prints. Compensating for color tones maintains the quality of color copies / prints made by the machine at a fixed level.

NOTE: Output of the Automatic Gradation Adjustment chart is added to the metered copy count.

NOTE: When Gradation Adjustment is selected, the following changes will be made to default copy settings set in System Settings mode:

  • Copy Density = Normal or Auto
  • Color Shift =Normal
  • Saturation = Normal
  • Color Balance = 0
  • Sharpness = 0
  1. Press the [Access] button (key symbol) on the Control Panel. The Access button is located above the number "3" on the numeric keypad.

  2. Using the numeric keypad, enter your administrator password and select [Confirm] on the Touch Screen. The System Administration Menu screen will be displayed.

    NOTE: If you do not know the password, contact your administrator. The initial password at machine install is 11111. If the administrator encounters a problem with changing the password, or forgets the password, a service call must be placed.

  3. Select [System Settings]. The System Settings screen will be displayed.
  4. Select [System Settings] again.
  5. Select [Common Settings].
  6. Select [Image Quality]. The Image Quality Adjustment screen displays.
  7. Select [Automatic Gradation Adjustment].
  8. Load 8.5 x 11 inch (216 mm x 279 mm) or A4 (210 mm x 297 mm / 8.3 x 11.7 inch) paper in Tray 5 (Bypass Tray). Adjust the paper tray edge guide so that the guide gently touches the edge of the paper stack.
  9. Select the desired gradation adjustment screen.
  10. Press [Start]. The Adjustment Chart is output.

    NOTE: When printing the color chart for Auto Gradation and you get the message,'Auto Graduation Procedure has completed with an error' make sure that 8.5 x 11 inch (216 mm x 279 mm) paper is loaded into Tray 5 Long Edge Feed (LEF).

  11. Place the Adjustment Chart face-down on the Document Glass with both the Magenta color patches against the left side of the glass.
  12. Place 5 sheets of white paper on top of the Adjustment Chart and close the Document Glass Cover.
  13. Press [Start].
  14. To continue Automatic Gradation Adjustment with other screens, repeat steps 6 to 10. When you are finished, select [Close] until the System Settings screen is displayed.
  15. Select [Exit] to exit the System Settings mode.
Hope it helps!

Posted on May 29, 2011

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